I recently stayed at the Dallas Sheraton Hotel for a business trip and I wanted to recognize a few people that I feel went out of their way to make my stay more enjoyable.
On Monday I had breakfast in my room and Camarina delivered the meal. First it was right on time and delicious but Camarina went above and beyond by taking her time to explain how to find the conference center and the conference rooms I would be in for my meeting. She also said if I had any problems to contact her and she would escort me personally to the rooms to make sure I found them on time. Thank you your explaination was great but most importantly your kindness was perfection!
Then the night before I was to leave I was having difficulty using the Airline Online check in service the hotel provides in the lobby and I was wondering how to arrange for a taxi for a ride to the airport in the morning. Jose saw I was struggling with the US Air onlne check in and not only did he put me in contact with the concierge Dan Macey to help with my check in but he made all the arrangements I would need for a car service in the morning to the airport. Thanks Jose you made 2 of my worries go away!
An lastly the concierge Dan Macey not only did my online check in quickly and efficiently but he recommended a delicious restaurant only minutes from the hotel (and gave my friend and I a voucher for 2 free desserts!). Dan, your professionalism matched with a great personality makes you a true asset in the concierge department!
Thank you for making my stay great!
- Official Description (provided by the hotel):
- Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more less
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- Also Known As:
- Sheraton Dallas Resort
- Adam's Mark Dallas
- Dallas Sheraton
- Adam Mark Dallas
- Adamsmark Hotel
- Dallas Adam Mark Hotel