We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exquisite”
Review of The Joule, Dallas

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Joule, Dallas
Ranked #6 of 203 Hotels in Dallas
Certificate of Excellence
Grand Prairie, Texas, United States
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Exquisite”
Reviewed July 10, 2014

The ambiance of this hotel is everything. The lobby is gorgeous and the rooms are great. Lastly the pool is absolutely gorgeous. I only stayed for a short weekend to celebrate my birthday but it was well worth it!! I plan to visit this hotel many more times in the future.

Room Tip: 10th floor rooms are near the pool. The demi joul has the round beds which I was hoping for...enjoy
See more room tips
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,054 reviews from our community

Traveler rating
    769
    183
    47
    27
    28
See reviews for
90
360
54
368
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Shreveport, Louisiana
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 7, 2014

My wife is 28 and I’m 29. This was our first trip to The Joule. My wife and I only tend to stay in the best of the best when traveling so take that for what it’s worth.

We had high expectations given the reviews and awards this place as received lately. Overall, for the money, it was a pleasant experience. We stayed in the Deluxe Suite, which was awesome. Probably the most technology advanced room we have ever stayed in. An iPad type device controlled entire room. Wood floors through the entry way lead to a spacious bedroom and living room followed by a massive bathroom. These rooms have got to the best in Dallas. I have no doubt about that.

My wife did the spa. She said the Spa itself was very cool. She spent about $300 on a 80min massage (which that is on the high end) and said it was “good” . IMO at $300 she needs to say it was ‘mind blowing.” She left saying it wasn’t “Las Ventanas good” (comparably pricing though).

The pool on the property was great. They had a nice lounge area by it and bar area with mist sprayers. Only downside, the entire area was on the small side and it got crowded fast with very few people.

Audi A8 curiosity car’s take you anywhere around a 5-mile radius of the property for free. Nice touch. We used this service to go dinner one evening. Went off with off without a hitch.

Customer Service: It was good, not great. We told them we would be arriving early and they said it wouldn’t be a problem but it ended up being one. Room was late in getting ready and they forgot to bring up our luggage. Am I nit picking? Yep I am. It’s these little errors that take away from what could have been exceptional experience. That being said, they apologized twice for the errors and gave 2 free drinks. They made up for it. All of the staff we encountered were very nice and willing to help.

We walked around downtown for a little bit. We were not blown away by what was down there. The Hilton Southlake offers a much better experience for walking outside the hotel if that is your thing. Rooms don’t hold a candle to The Joule though.

Overall, this was a solid stay in rooms that are by far the best Dallas has to offer. Staff looked a little confused at times but they looked relatively new. Understandable. At $300-$400 night price point, it’s worth it for the room alone.

  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank TraderJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JouleDallas, Front Office Manager at The Joule, Dallas, responded to this review, July 9, 2014
Good afternoon TraderJP,

First, I would like to say thank you for your in-depth review of your stay at The Joule. We are thrilled that you enjoyed your Deluxe Suite room and that the advanced technology was of great interest.

I am sorry, though, that you had complications with the front desk regarding your arrival time. I would like to hear more about your experience and see if there is a way we could remedy some of the details that we missed the mark on during your stay with us.

Please feel free to reach out to me directly at the email address below and we can chat more about your time with us at The Joule.

Sincerely,
Kristin Assad

kassad@thejouledallas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keller, Texas
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 6, 2014

Wife and I needed a small stay-cation to refresh from a very busy 2nd quarter. We booked at the Joule for the weekend of the 4th and had a great time.

The pool is great, the room was fabulous and the service was top notch. Location was perfect, close enough to get to everything we wanted to do.

Would highly recommend.

Room Tip: We stayed in the new tower, very quiet.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri, United States
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 5, 2014

My wife and I stayed here for two nights after a disappointing stay at the Omni in town. The Joule is nearly the ideal hotel. It is a smaller boutique property filled with character and filled with great staff. The room was a wonderful mix of modern technology, awesome architecture, and elegancy. Who isn't impressed by motorized curtains and blinds?!?

Room service food was excellent but the restaurant on property was somewhat disappointing. Not bad food, just not what we were hoping for. The pool area was a great post to watch the rain while relaxing. Overall a great hotel.

Room Tip: Ours was one upgrade from the standard room but hard to imagine a bad room in the entire hotel.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 4, 2014

The Joule is an exceptional hotel to stay at. Newly renovated with massive rooms. The service is exceptional and friendly. Great location. But I suppose you would not expect anything less because you get heavily billed for it all.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 101Charmaine101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 29, 2014

The Joule in downtown Dallas brings together outstanding food (CBD provisions), luxurious accommodations (pick a Deluxe Suite), excellent service (everyone who works there), and relaxing spa (ESPA). And all just a short drive into the city from the 'burbs! We were pleasantly surprised at the beautiful decor that felt like a home away from home. The ESPA is an oasis to let time run away and relax. CBD food is outstanding, bartenders and staff welcoming and it's easily connected for breakfast, lunch or dinner. The retail stores are quaint with unique products and great service. We will return very soon!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DFWvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JouleDallas, Front Office Manager at The Joule, Dallas, responded to this review, July 10, 2014
Hi DFWvisitor,

I wanted to thank you on behalf of The Joule for your wonderful review. We are thrilled that you had such a great time during your stay with us and that you felt " The ESPA is an oasis to let time run away and relax", as we 100% agree!

Thank you again and we look forward to your next stay with us at the hotel.

Sincerely,
Kristin Assad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed June 24, 2014

This hotel has an excellent location downtown close to significant historic locations. The building has been faithfully restored - pleasing to see the Art Deco heritage has been preserved and new life being breathed into the rather quiet, austere city centre. The CBD restaurant attached was excellent - well priced and great modern food prepared with finesse. Unfortunately there was a few areas that marred our stay. I make some allowance that the hotel was apparently at capacity BUT we paid top dollar - reflective of hotel occupancy, relegated to the lowest floor, did not get adjoining rooms for our family when we booked and requested months ago. We had views of the air conditioner, both nights awoken by late night revellers partying on the outside balcony and in their rooms (ie post 2am). We had an unfortunate mishap with the town car - waited 90 minutes and ended up in a taxi after 6 calls to hotel. Things happen but I would have been fine if my expectations were appropriately set and we caught a taxi earlier to cut our losses. So I suspect this hotel is much better than this. Rooms well appointed,staff friendly and helpful - but this was our experience and therefore my rating reflects this.

Room Tip: Confirm and reconfirm room requests. Have a local ( not international) phone number.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anlouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dallas hotels
Downtown Dallas
Omni Dallas Hotel
Omni Dallas Hotel
#5 of 203 in Dallas
6,339 reviews
Oak Lawn
Hotel ZaZa Dallas
Hotel ZaZa Dallas
#3 of 203 in Dallas
1,154 reviews
Show Prices
Show Prices
Show Prices
The Adolphus
#19 of 203 in Dallas
2,581 reviews
Oak Lawn
The Ritz-Carlton, Dallas
The Fairmont Dallas
#18 of 203 in Dallas
1,885 reviews
Show Prices
Show Prices
Show Prices

Been to The Joule, Dallas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Joule, Dallas

Property: The Joule, Dallas
Address: 1530 Main St, Dallas, TX 75201-4804
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dallas
#4 Business Hotel in Dallas
#5 Spa Hotel in Dallas
#5 Luxury Hotel in Dallas
#5 Family Hotel in Dallas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Joule, Dallas 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
The Joule Hotel, named for the international unit of energy, is the stunning product of a revitalized 1920's neo-gothic landmark Dallas building, three restored buildings of 1930's vintage, and several new structures. A visual masterpiece from award-winning designer Adam D. Tihany, the hotel creates a tasteful union of old world quality and contemporary design, while densely populated throughout by museum quality artwork from names including Tony Cragg, Tony Tasset, Andy Warhol and Richard Phillips. In addition to new guest rooms, spectacular multi-story penthouses and bespoke lobby experience, the property includes an impressive glass-fronted rooftop cantilevered pool, subterranean spa, rooftop terrace with glass pavilion, beautiful event spaces, first-class dining, vibrant cocktail destinations and one-of-a-kind shopping experiences. The Joule is an artfully delivered experience set in the heart of downtown, adjacent to the flagship Neiman Marcus and within walking distance of the Dallas Arts District. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Preferred Hotels, Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Priceline, TripOnline SA, Travelocity, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your The Joule, Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Joule, Dallas Hotel Dallas
The Joule Hotel Dallas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing