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“The best place on earth....”
Review of The Joule, Dallas

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The Joule, Dallas
Ranked #12 of 204 Hotels in Dallas
Certificate of Excellence
DeSoto, Texas
1 review
“The best place on earth....”
Reviewed April 29, 2013

I had a wonderful weekend getaway in my own city....Myron did a great job of taking care of all of our needs. I would recommend this place to everyone and plan on returning very soon. Do not leave this place without trying the great breakfast, we ordered and 10 mins later it was hot and at our door.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmarie3030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
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English first
Dallas, Texas
1 review
Reviewed April 27, 2013

From the moment we walked into the door at the Joule and received our glass of champagne I knew that my wife and I were in for a great evening. Not getting to spend to much one on one time with my wife of 20 years I was looking forward to this evening like you wouldn't beleive and I truly was not disapointed!
The room itself was so spectacular...comfortable with a lot of style and substance...it actually reminded us both of a hotel we had stayed in Madrid:)
The guys at the front desk were great particularly, Myron who gave us some great tips on where we could go for some nibbles and drinks and the place he referred us to THE STONE STREET MARTINI LOUNGE was out of this world.
So a wonderful evening where I got to reaquaint myself with my wife in a superb luxorious hotel:)
I WILL BE BACK!!!

GP

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Gordon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayville, Wisconsin, United States
Level 6 Contributor
201 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed April 12, 2013

Phenomenal service from bell hop, check in, room service, evening turndown, to bar. The rooms are fantastic, clean with separate bedroom and living space, and a large bathroom. The only negative is the cost. At $400 a night after tax, I was thankful my company covered the bill. Given there was construction outside I probably would have expected a lower rate.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 8, 2013

I'm just one of the common people who enjoys staying in a fancy hotel like The Joule a few nights per year. Although the area where the hotel is located is not very alive, I was looking forward to the pool. Unfortunately the pool on the roofterras was closed and the rooms where not that impressive, but the bellboy (sorry, forgot his name) and the concierge (Clint) were the best!. Just like I expected from a Starwood Hotel they took that extra step to make me feel special. It's the staff, not the venue that made the stay a real experience. A big applause for the staff of this hotel, especially Clint!

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank logowesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richardson, Texas
Level 5 Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 30, 2013

From the minute you pull up curb side, to the bittersweet goodbye bid to the valet as you depart, the level of service and quality at The Joule is palpable. Everyone I encountered, from the valet attendant to the lobby concierge to the bar tender clearly have a sense of pride in The Joule and hold the guest experience in focus.

My wife and I both work downtown and planned a stay at The Joule for a much-needed quality date night away from the house and kids. She checked us in and we met up at the roof-top "poole" bar before the show we were going to at the Majestic (which is an easy four-block stroll). It was a cool night but the way the pool and bar are set up, you could enjoy the space even if it were snowing outside. Very unique and very pleasant. We had a drink and appetizers served to us, the fine cheeses and meats were delicious. And finally, a bartender who would make a martini MY way instead of his way! Evening off to a great start.

So, off to our show we go. My wife checked us in to our room and I had been running late so I had not seen our room until after the show. Was I ever into a tremendous surprise. The room was breathtaking in quality, through and through. I understand that it was recently renovated and WOW, what a success story this is. Very modern with lots of stone, hardwood and glass but very warm and comfortable and with the perfect use of soft area rugs, carpeting and well-chosen furniture pieces.

We came back to "the poole" and bar after the show and dinner for another drink and dozed easily in the huge comfy "bed chairs" at poolside, to the soft rumbling sounds of downtown. Really a nice time.

I have to reserve a separate paragraph for the bedding. I have stayed in many, many hotels through business travel, vacations, or what have you. The hotel building itself can be beautiful, have the best restaurants and service but if the bed and bedding is not of equal quality, the experience falls flat. When you think about it, you spend the majority of your time at the hotel IN BED. It is clear that the bed and the bedding at The Joule had been selected by someone who truly LOVES being in bed the way we do. We didn't want to leave and felt a little teary eyed and empty inside when we had to leave it (okay, a little dramatic, but we LOVED the bedding, okay??). The perfect number and size and weight of the pillows. The weight of the sheets and covers are just right. Pure white gives a feeling of clean. The bed itself was perfection as well, down the firmness and lighting. I could not have asked for a better experience.

This is a clear representative of the fact that the guest experience at The Joule is thoroughly thought through, considered and detail-focused. Which is the difference between a good hotel and a great hotel. And this, my brothers, is a great hotel.

As a side note, the Main Street address of The Joule could not be better for a downtown location. There are dozens of culinary choices within five to ten minutes walk from The Joule, and we found one perfect to our mood (see my review of The Dallas Fish Market) for dinner after the show at the Majestic. The next morning, on the recommendation of the valet attendant, we went right across the street to Sol Irlandes (also see my review) for brunch. It was really, really good.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
4 Thank Cargorilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, texas
1 review
Reviewed March 29, 2013

From checking to checkout,curb to room---outstanding service and armenities. Everyone courteous, ready to provide assistance, especially Matt Cain, who was outstanding. He saw personally that everything was properly handled. He was very knowledgable about the hotel and the downtown area. Our suite was very elegant, spacious, and comfortable. We will definitely book the joule again.

  • Stayed March 2013, traveled with family
    • Service
Helpful?
Thank Dick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 27, 2013

I checked in late to the Joule. The valet attendant was very helpful and attentive to make sure that I got my bags into the hotel with ease. As I checked into the front desk, Myron was very helpful and informative about the hotel and the amenities. I received a complimentary upgrade to the deluxe suite. Since I brought my bags in on my own, Myron offered to escort me to the room. He should me the amenities and features in the room. That was some very personalized service. Truly appreciated that!!!

Clint was always at the front desk. There was a slight delay while Myron made sure that the suite was prepared. During this time we chatted about SXSW and my favorite artist Prince.

These two gentleman were the best. I will definitely try to make my way back to the hotel.

  • Stayed March 2013, traveled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank truscorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Joule, Dallas

Property: The Joule, Dallas
Address: 1530 Main St, Dallas, TX 75201-4804
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dallas
#4 Business Hotel in Dallas
#5 Family Hotel in Dallas
#6 Spa Hotel in Dallas
#10 Luxury Hotel in Dallas
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Joule, Dallas 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
The Joule Hotel, named for the international unit of energy, is the stunning product of a revitalized 1920's neo-gothic landmark Dallas building, three restored buildings of 1930's vintage, and several new structures. A visual masterpiece from award-winning designer Adam D. Tihany, the hotel creates a tasteful union of old world quality and contemporary design, while densely populated throughout by museum quality artwork from names including Tony Cragg, Tony Tasset, Andy Warhol and Richard Phillips. In addition to new guest rooms, spectacular multi-story penthouses and bespoke lobby experience, the property includes an impressive glass-fronted rooftop cantilevered pool, subterranean spa, rooftop terrace with glass pavilion, beautiful event spaces, first-class dining, vibrant cocktail destinations and one-of-a-kind shopping experiences. The Joule is an artfully delivered experience set in the heart of downtown, adjacent to the flagship Neiman Marcus and within walking distance of the Dallas Arts District. ... more   less 
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Also Known As:
The Joule, Dallas Hotel Dallas
The Joule Hotel Dallas

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