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“Never Again”

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Ramada Dallas Love Field
Ranked #146 of 203 Hotels in Dallas
Saint Peters, Missouri
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Never Again”
Reviewed May 1, 2012

I am currently staying at the Ramada and will never again stay here. The lights in my room kinda work. If you jiggle the light swith they will come on. The curtains have long rips in them. The toilet seat looks like its 10 years old, it's not supposed to be yellow. The TV is the old tube kind that has a crappy picture. THere are no outlets to plug in a computer or phone charger.
The breakfast this morning was horrible. No meat but three trays of eggs. Of course there were biscuits and watery gravy but one bite and I was done with that. I ate a waffle that stuck to the maker.
After breakfast I was walking back to my room when I saw a roach, about 1.5" long, crawling across the wall in the hallway.

Room Tip: Someplace else
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitch A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadadallas, General Manager at Ramada Dallas Love Field, responded to this review, May 2, 2012
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Please do not hesitate to contact me at 214-638-6100.

Regards
Cara Leising
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
San Angelo
1 review
Reviewed April 23, 2012

We had the Safari Room reserved for a month, the room was very large, nicely decorated and clean. The room was large enough for our elderly parents to feel comfortable and not confined, and nice to have a refrigeration/microwave in room . It was convenient for us to stay there while various family members were traveling to Dallas from other areas around Texas to be with a family member who was hospitalized. The staff got to know us as various members of the family was checking in and out during our month stay. They were concerned about our loved one and always asked how he was doing. The owner was most gracious and helpful to our entire family. We always enjoyed going for breakfast, the food was always hot, good and variey of items to choose from. The restaruant was good place to eat. It was so helpful having a washer/dryer on location and use of the shuttle service. The location was good, easy for us to get to downtown Dallas. I would highly recommend this hotel, the staff are wonderful!

Room Tip: Safari Room , nice and big. Located on second floor just off the elevtor.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank connie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadadallas, General Manager at Ramada Dallas Love Field, responded to this review, May 2, 2012
Thank you for taking the time out of your schedule to write a review regarding your recent stay at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level 6 Contributor
133 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 19, 2012

It is an Inn and has all characteristic you should expect, but it is very well located and the staff is great.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zangrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadadallas, General Manager at Ramada Dallas Love Field, responded to this review, May 2, 2012
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 21, 2012

Wow, is all I can say about this Ramada hotel and their staff. I have traveled extensively over the years for business and pleasure and have never come across a more attentive/cohesive staff. Honestly I never stay at Ramada Inns and reluctantly (in town for an industry trade show and all other hotels in the area were booked) made reservations based on trip advisor reviews from previous guests.
Don't let the great price fool you, this place is a bargain not a run down hotel. It is by no means a luxury hotel and yes the basic structure is dated; however the rooms and common areas are kept very neat and clean.
Where the truly amazing (above and beyond) service came in was with the complimentary shuttle this hotel provides. We never waited more than 5 minutes for a shuttle, most of the time we walked right onto the shuttle and they took us to our desired destination. Besides being very helpful EVERY shuttle driver had personality plus and really took pride in their company.
Congratulations to the owner of this property, you can tell they eat, breath and sleep customer service and it shows.
I would highly recommend this hotel to anyone staying in the Dallas area. Not only is it the best deal going, you will love their staff!

  • Stayed January 2012, traveled on business
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Helpful?
2 Thank AzTravelFreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Texas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 15, 2011

This was the best hotel stay in a long time for us. They had an above-par breakfast, with bacon, biscuits and gravy, eggs, and clean service. They even opened up early for us. The shuttle was way above average, on our return we had airport issues and Chris went above and beyond for us. He even loaded our luggage directly into our car. I used Sleep-Park 'N Fly, and this was the best ever for us. Rooms beautiful, clean, quiet, and front desk was far above excellent in customer service.

  • Stayed November 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Virginia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadadallas, Manager at Ramada Dallas Love Field, responded to this review, November 18, 2011
Thank you for your response. We appreciate your business.

Kay
Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester,WA
Level 5 Contributor
85 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed November 4, 2011

We stayed at this property for the whole month of February 2011 with a pet, we stayed on the 1st floor. Well we liked it so much we came back 11/4/11 and we now have to stay on the 4th floor. I don't blame the owners for this I blame the people with pets who don't seem to care what there dogs do or where they do it. Also the door closest to our room dosen't work right when you take your pet out you can't come back in you have to walk all the way around to another door get back in, so if you are tired and your pet needs to do the doo plan on a walk!
I will add that this is an excellent place to stay clean well furnished rooms and a resturant and lounge in house. Just beware with a pet you will have a little work involved with your stay..............and yes I would still recommend this Hotel to all my friends with or with out dogs!

  • Stayed November 2011, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
4 Thank Rusty1Rochester_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 8, 2011

A group of about 20 of us were stranded by American Airlines and the Super 8 hotel recently at the DFW airport. Once you were contacted, our experience was lifted immediately. You got to us as quickly as possible, you called in your kitchen staff (after midnight), who cooked us a hot meal and you put us up in very nice rooms. We hardly had time to enjoy the room but that 3 hour nap and a shower was desperately needed. Then you fed us breakfast and took us back to the airport as scheduled. Your desk clerk was extremely helpful as were your drivers and kitchen staff. I'm pretty sure that Super 8 lost the airline's business and that you will get additional reservations because of this particular issue. I hope so--your hotel deserves it.

Stayed September 2011, traveled with family
Helpful?
3 Thank scookie58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Dallas Love Field

Property: Ramada Dallas Love Field
Address: 1575 Regal Row, At Stemmons Freeway, Dallas, TX 75247-3619
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #146 of 203 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Dallas Love Field 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Ramada-Dallas Love Field Hotel Dallas
Dallas Ramada

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