I had a problem connecting to the internet. The front desk clerk was very attentive, but after replacing the cable, the modem and eventually changing rooms, the problem persisted. The next day another staff member asked if the problem had been resolved, I told him it wasn't but was able to use their computer in the pantry. He came by and looked at my computer and discovered that it was not confirgured correctly for the ethernet. With a few clicks he solved my problem!
Excellent customer service!
- Official Description (provided by the hotel):
- We completed our $1.8 Million Dollar Renovation in 2013! Check in and Check us out! At the Candlewood Suites Dallas by the Galleria, we put the amenities where they really count: in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Rates include complimentary High Speed Wireless Internet, Local Phone Calls and FREE Guest Laundry Facility. Relax in the overstuffed recliner while you enjoy a complimentary movie from our lending library on your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Pets allowed with a non refundable fee. $15.00 for the 1st night, $10.00 each additional night, not to exceed $150.00. One pet allowed per suite, must weigh less than 50 lbs. Pet agreement must be signed at check in. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites - Dallas By The Galleria Hotel Dallas
- Candlewood Dallas
- Dallas Candlewood Suites