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“What a disappointment! It could be so much better.”

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Motel 6 Dallas Northwest
Ranked #131 of 203 Hotels in Dallas
Springfield, Mo
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“What a disappointment! It could be so much better.”
Reviewed August 17, 2011

Pros:
Large room
Super comfortable bed
Microwave
Mini-fridge

Cons:
Overflowing toilet
Dingy, stained towel
A/C stuck on so the room was too cold
No coffee pot in the room
No hair dryer
No alarm clock
No iron/ironing board
No complimentary toiletries except soap (others available in a vending machine)
Hot tub spa was green and disgusting but no "out of order" sign posted
Strong wifi signal, but internet was slow and cut out several times

There are really too many cons to list. I would never stay at this location again. I overheard a hotel guest complaining at the front desk about a laptop being stolen from their room. The front desk manager was watching security tapes to try to determine what happened. I made a mental note to take my laptop with me whenever I left the room!

The worst situation I saw was housekeeping had children going into the rooms with them! I saw a boy about 8 years old and a girl around 4 years old. There is no way those children could be properly supervised if the housekeeper was doing her job. The kids could have been into the guest's luggage, personal items, etc. God forbid that one of those children would get into a guest's medication! It is completely inexcusable for children to be in the rooms with the housekeeper! This situation will be reported to Motel 6 Corporate.

This property used to be a La Quinta. It has potential to be a really nice budget hotel. Sadly, it doesn't appear that it's on the right track. Don't be fooled by the "new location" label on the Motel 6 website regarding this property.

  • Stayed August 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank trekmiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
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English first
Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 5, 2011

Read reviews about this Motel 6 as being brand new (not one that was another hotel before) and was expecting a new one. The clerk at the front desk was helpful when checking in but when we were struggling to open the front doors with our hands full he was standing by the front doors and just watched without offering to help. The beds were new and very comfortable. The sheets and blankets were very clean and white but the bed cover when pulled back there was a huge (size of an apple) burned hole on the inside of it. The room was extremely hot when we arrived at 8pm and it took till midnight to cool it down. The floors felt uneven, the bathroom was so-so. I just wouldn't recommend this hotel/motel to anyone of my friends or family.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Karolyn70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2010

The staff was EXCEPTIONAL. After arriving late at night from a horrible trip ( I was trying to break the record for cancelled and rerouted flights in one day) I was greeted by a pleasant and helpful staff. The next morning the staff offered to print my boarding passes and were helpful with local directions and a few items I needed. Great breakfast--not just carbs like a lot of places. The room was clean and comfortable. Also a great price. But beware there is no shuttle service. Not an issue for me but the website does need to be updated.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hokiemom05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OK
1 review
Reviewed January 1, 2010

Overall this was an average stay. The rooms were relatively clean, only one business card for the gentlemen's club next door was found in the pull-out couch bed. Breakfast had a decent selection, though stay away from the powdered eggs and rock-hard sausages. Biggest issue was the misleading features on the La Quinta website. It listed "Airport Shuttle" for Dallas-Love Field. The "shuttle" consisted of the desk clerk calling a taxi cab for drop-off and coordinating something for pickup on return. Except if you didn't have a reservation on the return after sleeping the night before the trip and leaving your car at the hotel lot they would not pick you up from the airport. There is NO shuttle to the hotel, only an "arrangement" that may or may not be available. Pool also was dark for our entire stay -- don't know if it was working or not.

The desk clerk was helpful in customer service for other required needs.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldOwlEyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 17, 2009

The positives on this hotel are its cheap price and its location (depending on your destination in Dallas). The room was clean and the maid service was good. The room included a sitting area with coffee pot and microwave. The sheets were not high quality and the bed was so-so, but it was quiet and hey! It was cheap! Breakfast is powdered scrambled eggs, sausage, waffles, white bread, cereals, and juice. Not great but it is provided and adequate. An IHOP is right up the street! The internet service was very spotty, and during one 24 hour period I had to ask them to reboot the router 4 times. I think others have complained about that. Front desk personnel were helpful and helped me print a boarding pass in the back office. Bottom line: It's a cheap price and an economy hotel. It delivers on what it promises, but don't expect the Ritz Carlton.

  • Stayed September 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wizard_chef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Tennessee
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 16, 2009

We were flying out of Love Field early one morning for an out of state family wedding and decided to stay here to save a 4:30 AM drive into DFW. We stayed here on points earned. We booked a queen suite; easy check in; nice gentlemen at the front desk.

This hotel is in need of a good updating. The carpet in the halls are very worn; holes in some places. The room is very tired and decor dated. We booked for three adults; our 21 year old son to use the sofa bed. The first room was equipped with a sink, microwave, and fridge. A desk/chair, sleeper sofa, coffee table, and television are in the front room. Double doors open into the bedroom. A television is also in this room. The mattress on the bed needs to be replaced; sheets were dingy. Carpet was old and worn.

Checked the sofa bed upon arrival; dirty sheets from food and 'stuff' falling thru the couch onto the sofa bed. Sheets were stained with what looked like blood that didn't come out in the wash. Slept like a typical sofa bed.

Found hairs in the tub; towels were very thin and big enough to cover an elementary aged child. The bathroom is relatively small; the sink is located just outside the bath area. Tight space to move around in.

The breakfast was presented nicely but was standard continental breakfast fare. The exception was the variety of juices and flavored coffee creamers offered. The breakfast area is large. The business office has one computer. The pool is indoors and was not open when we were there. My son checked out the fitness center and said he didn't want to use it - too much out of date.

The only people from the hotel we encountered were two different gentlemen at the front desk and the young lady running the breakfast area. They were polite and professional. While this is a good location for Love Field we won't stay here again. It may be a good deal but it needs better cleaning and is in serious need of a remodel.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SharoninOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenpool, Oklahoma
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 1, 2008

In a grouping of average hotels, we found this Inn to have the only room to affordably and most comfortably accommodate our family of 5 (3 girls + parents) in one room for 3 nights (2 Q + sofabed). Water pressure was excellent; we had to request more towels but that was no problem. Beds were feather toppers on old mattress, so that's a personal opinion - mixed reviews among our family, but we did all sleep. The breakfast was better than expected, with a good variety of choices (same choices each day, but many options). The pool and hot tub area were nice and never really busy. All the staff we encountered was friendly and helpful. The area across the highway loop is not such a great area, but food, fuel & shopping is pretty easily accessible past that small spot or even back the other way from the loop. In general, this hotel could use a little TLC, but it seems like wear-and-tear cosmetic stuff. We'd probably stay there again.

  • Liked — roominess
  • Disliked — proximity to run-down area
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acemom98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6 Dallas Northwest

Property: Motel 6 Dallas Northwest
Address: 2380 W Northwest Hwy, Dallas, TX 75220-4449 (Formerly La Quinta Inn and Suites Dallas Northwest)
Location: United States > Texas > Dallas
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #131 of 203 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Motel 6 Dallas Northwest 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Motel 6 Dallas NW is an all suite property. Located on NW Hwy at I-35E, for the leisure or business travelers. Offering-indoor pool, heated spa, fitness ctr. Modern suites with large sleeper sofas, oversized desks, free Wi-Fi, microwave and fridge. ... more   less 
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Also Known As:
Motel 6 Dallas Hotel Dallas
La Quinta Dallas
Dallas La Quinta

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