The staff is wonderful...
we got off 2nd floor elevator and immediately smelled cig smoke. We got in our room and my kids and I started coughing the smoke smell was bad!!!! Asked to move to another room and they did get us one.
We got ready for bed made out the couch and the mattress was torn and very very worn not sleepable. The other bed was extremely uncomfortable. This is the only hotel I have ever had a problem w in dallas. And it was my first stay.
The pillows were old and weak. Overall stay was awful. Never again.More