This is a hard review to write because the staff were nice (especially the nice gentleman from Zimbabwe!), and the location is perfect for visiting the Sixth Floor Museum (JFK) and fireworks for NY Eve but it is very noisy. Street noise aside which is loud, the location due to a college football game attracted a lot of very young, drunk people who had no concern for noise levels at all hours of the day or night for their fellow hotel guests. However, the hotel can't really be held responsible for the behavior of the college football fans and we were visiting on NY Eve so there was nonstop music from the clubs down the street but we expected that on NY Eve with all the associated revelry! We also had to endure one guest throwing up in the elevator but the staff did quickly clean it up. The rooms have quite noisy a/c-heater units but I always travel with ear plugs anyway so made the best of it. The room itself was big but had NO decor, not one single picture on the walls so it's a bit depressing to be honest; however the shower was very nice with a great massaging shower head. Although we had a suite, there is no door to close the living room off from the bedroom which is something to note if you like us, want some separation for various reasons (putting kids to bed before adults etc.) Coffee in room good quality but frig did not have a control knob on it so no way to lower the temperature to chill the wine and water we brought with us. Breakfast is on the 2nd floor, nice choices, great eggs and oatmeal and fresh fruit, but no bread, only bagels and muffins. Whole Wheat bread would have been nice for some healthy toast but other than that it was very good. Parking is a bit of an issue - you can pull up to the back door of the hotel to unload, but it only fits 1-2 cars at any one time so it's easy to get boxed in. Since Valet parking is $22 a night, we parked across the street and were told it would be $5 a day (overnight) but that is only if you leave the parking garage before 7 a.m. - no one does that unless they have an early flight out of DFW! So it's really $8 a day if you leave as we did at 10 a.m. for the day. However on NY Day it was free so that kind of made up for it a bit. This hotel is close to the House of Blues and the Hard Rock so convenient, but not on the "better" side of town so just be aware and keep your eyes open.
- Official Description (provided by the hotel):
- When it comes to comfort and convenience, SpringHill Suites by Marriott Dallas Downtown/West End delivers big. Elevate your adventures in the West End area while visiting our hotel in Dallas, Texas and enjoy proximity to top Dallas attractions including Dealey Plaza and American Airlines Center, home to the Mavericks and Stars games. Everything is bigger in Texas, and our Dallas West End hotel suites are no exception. Boasting 25 percent more space than traditional hotel rooms, our stylish suites offer separate areas for working, relaxing, and sleeping. They are perfect for unwinding after a day of excitement near our Dallas West End hotel. If you are in town without a ride, we welcome you to take advantage of our free shuttle service to destinations within 3 miles, or travel around the city on the DART -- there's a station just half a mile away. Book now! ... more less
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- Also Known As:
- Springhill Suites Dallas Downtown West End Hotel Dallas
- Dallas Springhill Suites