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“Poor”

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Magnolia Hotel Dallas Downtown
Ranked #16 of 207 Hotels in Dallas
Certificate of Excellence
Reviewed May 26, 2007

We booked this hotel based on ratings and virtual tour. We asked for high room, when we got there at 4:00PM we were told all the rooms with good views were already filled. We were put in a room above the 15th floor but it was next to the elevators and the noise from them was intolerable. We requested a quiet room and were moved to a lower floor, away from the elevator. This was close enough to the street that the street noise could now be heard. Being too tired to move again we gave up and stayed where we were. The noise finally died down and we were able to get some sleep. The bed at least was comfortable, and the sheets, although the fitted sheet was inside out, were clean. The continental breakfast didn't look good, eggs appeared under cooked and the sausage over cooked. We checked out sooner than expected.

  • Stayed: May 2007, traveled as a couple
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Thank TexasPlowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,286 - 3,292 of 3,410 reviews

Reviewed April 12, 2007

My co-workers and I stayed at the Magnolia during a business trip. The hotel upgraded us free of charge.

They put us on the 11th floor in beautiful and spacious suites.

Very clean, convenient and comfortable. Suites are ideal for long visits.

  • Stayed: April 2007, traveled on business
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Thank Linzy757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2007

The Magnolia was a convention hotel choice in March 2007. It's situated in downtown Dallas - lots of nifty Art Nouveau buildings nearby. This was the old Magnolia Oil building. The elevator lobby is gorgeous - old lamps and the flying Pegasus logos on the elevators. There is a little sign in each elevator (holds 8, but is roomy) to please be patient with their quirks. They were quite the modern conveyance when installed over 100 years ago! The Adolphus Hotel is just across the street - peek in and see the lobby! The original Neiman-Marcus store is just up the block (great lunch cafeteria), and the Urban Market is wonderful for snacks and water. Don't miss the Art Nouveau stained glass on the Joseph Banks store across the street - wonderful scene of Thor handing down electricity to the world. Thomas Edison is a gargoyle on that building! The Starbucks in the lobby is very handy.
PROS: Hotel was basically full. I had a single queen room on the 19th floor. Elevator service was average to speedy. The halls were extremely quiet. Nice leather easy chair, wonderful big bathroom with drawers and a nice cabinet, large work desk, free fridge, lots of big windows and a nice view of the old Art Nouveau buildings. Staff was friendly and courteous - both front desk and bell staff. Room service was amazing. I ordered a wedge salad and a cheese BLT. It was $17 - with an additional tip!! The meal was huge. Homemade - warm! - cookies before bed in the lounge were a treat each night. Big closet - with a light inside - and the full length (large) mirror were a help. A light in the shower was also nice.
CONS: The bedding wasn't at all what I expected. My sheets didn't quite fit the bed, and they had been washed so many times they felt threadbare. The top sheet had two small holes in it, in fact. The pillows were small and flat - I used three of them to sleep on. They were clean, but they were never changed in the three nights I was there. The bathtub is designed so that the water flows out freely onto the floor during a shower. Be prepared to mop up! The drawers are small and slim - no room for large items. The internet wireless was cranky, but it did work each day.
Overall, I would definitely stay here again for a good price - but I would ask for different sheets. I had a relaxing few days!

  • Stayed: March 2007, traveled on business
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Thank BootsCAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2007

Pros: historic old hotel, larger rooms, central location, clean, nice bedding
Cons:minimally staffed, elevators from the tower of terror (lurch a lot, 20 minute waits from top floors not uncommon, only hold 8 people), very dark rooms (one window facing a wall and very few lights), high speed internet bogs down after 6am (?DSL line) to <1mbps, desk chair well below working level unless you are over 7 feet tall

  • Stayed: March 2007, traveled on business
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Thank goob007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2007

We spent a lovely, relaxing weekend at the Magnolia. Our room was on the 18th floor which gave a great view of the city. The room was nicely appointed and very comfortable.

Don't miss the evening happy hour and milk and cookies!

The staff were all very friendly and helpful.

We had a great experience at the Magnolia and will stay here again.

Stayed: March 2007
Thank PrincessEthel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2007

I went to Dallas on business, and stayed at the Magnolia to explore the downtown area.

ROOMS: Comfortable, clean inside. The windows needed a good washing, however. (We stayed in the upper floors).

LOCATION: Perfect for exploring. You are close to the JFK historical sites and within walking distance to the central attractions.

PARKING: Not the greatest for public parking due to lack of space----you pretty much need to use the valets, but that was fine.

CUSTOMER SERVICE: Easy check in, easy check out. The lobby seemed huge, so I imagine this hotel gets busy for weddings and business functions.

RESTAURANTS: Behind the hotel is the Iron Cactus--Mexican and Southwest food. Excellent choice.

This hotel is in the heart of downtown, but we felt pretty safe walking around at night. We observed a lot of nightlife for the younger crowd at some of the local clubs. If you want to experience metropolitan Dallas, this is a fine choice.

  • Stayed: May 2006, traveled on business
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Thank pdxjeff1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2007

I recently stayed here for a convention because it was recommended by our convention coordinator. For a 4-star hotel, it did not quite meet my expectations. The rooms were small and amenties such as coffee, etc were sparse. There was a coffee maker with coffee but no creamer or sugar and we had to move it to find a place to plug it in. It was on a shelf in the closet. The small refrigerator in the closet was nice though. The shower made so much noice when you turned it on I thought the pipes would burst through the walls. Not quite what I expected for this level of hotel. The shuttle service that was promised was basicly non-existent, unless you wanted to walk 2-3 blocks to the Adolphus to be picked up. The front desk was nice and helpful. Overall, this hotel was nice and clean, but for the price, I would stay somewhere else.

  • Stayed: January 2007, traveled on business
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2  Thank pd20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel Dallas Downtown

Address: 1401 Commerce Street, Dallas, TX 75201-4901
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Dallas
#11 Business Hotel in Dallas
#13 Luxury Hotel in Dallas
#24 Family Hotel in Dallas
Price Range: $153 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Magnolia Hotel Dallas Downtown 4*
Number of rooms: 325
Official Description (provided by the hotel):
Magnolia Hotel Dallas Downtown is a downtown Dallas, Texas hotel near American Airlines Center. This boutique hotel offers extended stay accommodations, corporate lodging, and venues for weddings & meetings. ... more   less 
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Also Known As:
Magnolia Hotel Dallas
Dallas Magnolia Hotel

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