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“First stay but not the last!” 5 of 5 bubbles
Review of Magnolia Hotel Dallas Downtown

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Magnolia Hotel Dallas Downtown
Ranked #15 of 200 Hotels in Dallas
Certificate of Excellence
Mabank
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“First stay but not the last!”
5 of 5 bubbles Reviewed May 12, 2014

Customer Service was excellent. Happy Hour which was AMAZING! When we made it back from dinner the cookies and milk were the perfect night cap. We were extremely impressed with the text valet service!

Room Tip: Ask for a high floor WITH an outside view!
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, May 17, 2014
Hey Jennifer H,

Thanks for staying with us! The cookies, the valet - all that will be here when you com back - and we hope it's soon.

Till then,

Cheers,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,269 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (697)
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English first
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 12, 2014

This hotel is a real gem!
Beautiful old building, friendly staff and full of pleasant surprises.

Within easy acess to JFK Museum , the hotel also provides a free shuttle service within a 3 mile radius.

I would gladly stay here again.

Room Tip: Higher floors provide sensational day and night views.
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  • Stayed May 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JamesHoy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, May 17, 2014
Hey JamesHoy01,

We are thrilled you had such a wonderful stay with us. Thanks for the review and keep us in mind next time!

Best,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana, United States
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 10, 2014

The hotel was busy but accommodating. Just know where you're staying, it's not new, it's unique with character and flare. It was clean and smelled just fine. The breakfast was nice as was the managers reception. When I completed a survey to give some feedback regarding some minor things a guest might think about the oddness of the set ups, management responded within a day...always great to see responsive management team. A mention has to go to the valet team, they were always plenty and professional! Thanks for the great stay.

Room Tip: Room wasn't quiet during the day but It was just fine for me.
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  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cmonee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, May 17, 2014
Hey cmonee,

Thanks for staying with us and thanks for reviewing! Smell is important, and boy are we glad we got that right! Thanks for taking the time to give us a write up - we hope to see you again soon.

Best,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 8, 2014

I've completed 2 recent stays at The Magnolia and have found it to be a great overall value for my business travel. Great location, a friendly accommodating staff, an impeccably clean room, and a comfortable bed. The elevators are not an issue, as I have never waited more than a couple of minutes even during the mad rush for the free Happy Hour or the milk and cookies before bed (incredibly nice touch). The gym is more than adequate and the free breakfast is fresh and well prepared. Valet service is prompt and the rest of the staff is ready willing and able to assist in any way. Have not had to use the free shuttle service yet, as there are a number of great dining options within walking distance of the property but I look forward to trying a few of the restaurants recommended by various staff members. Keep up the good work.

Room Tip: Rooms ending in 7 have a great view with 2 sides of room windowed. (so I have just learned)
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  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, May 17, 2014
Hey Mike J,

What a great review! We will totally keep up the good work - your comments have been noted and passed on - we like to know when it's going right. We hope to have you back soon.

Cheers,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shadow Hills, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 8, 2014

Service is always great at the Magnolia Hotel. Vince the restaurant manager and Andy the bartender - great guys and great service.

Rooms are nice and spacious. Bathrooms clean and updated. Rooms on higher floors have great views of downtown Dallas.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dhchin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, May 17, 2014
Hey dhchin,

I'll be sure to tell Vince and Andy their services are appreciated. We do have a great staff, so thanks for giving us props - we hope to have you back soon -

Best,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edgewater, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed May 7, 2014 via mobile

I was looking forward to staying at magnolia for a long weekend with my girlfriends based on the reviews but ended up leaving a bit disappointed... The good: breakfast, cookies, fitness center, free shuttle within a 3 mile radius. Negatives: slooow elevator, as everyone mentioned in other reviews. On top of that with only two working elevators and staying on the 22nd floor, one of them reeked of vomit all weekend. It was a miracle if the elevator didn't stop every couple of floors for more people to board. It was like a clown car! I will give credit that the hotel is working on the elevator situation. The other problem was that housekeeping did not show up for the first day. Did they forget? We didn't have the do not disturb sign up either. In the end, it was a decent stay for the rate and location.

Stayed May 2014, traveled with friends
Helpful?
1 Thank pupito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, May 17, 2014
Dear pupito,

Thank you for staying with us and for reviewing. Your comments, both positive and constructive have been noted - we appreciate the balance in your review as it gives us something to work with - thanks again for staying and we hope to see you again.

Regards,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 6, 2014

The SERVICE....omg and the ROOMS--IMPECCABLE! Will def be back. The elevators are under construction, but they are accomodating this by giving out drink tickets for happy hour--the lounge on the second floor is awesome and a great place to chill and people watch.

Room Tip: We stayed on the corner of the 22 floor...AMAZING!
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Valinthemiddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, May 17, 2014
Hey Valinthemiddle,

What a great review! With the OMG and the def! We love that Internet love, so thank you for staying and for reviewing - we hope to have you back again, mos def. #Magnolicious

Cheers,
Ryan :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel Dallas Downtown

Property: Magnolia Hotel Dallas Downtown
Address: 1401 Commerce Street, Dallas, TX 75201-4901
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Dallas
#11 Business Hotel in Dallas
#12 Luxury Hotel in Dallas
#34 Family Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Magnolia Hotel Dallas Downtown 4*
Number of rooms: 325
Official Description (provided by the hotel):
Magnolia Hotel Dallas Downtown is a downtown Dallas, Texas hotel near American Airlines Center. This boutique hotel offers extended stay accommodations, corporate lodging, and venues for weddings & meetings. ... more   less 
Reservation Options:
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Also Known As:
Magnolia Hotel Dallas
Dallas Magnolia Hotel

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