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“dirty motel”

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Magnolia Hotel Dallas Downtown
Ranked #15 of 203 Hotels in Dallas
Certificate of Excellence
Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“dirty motel”
Reviewed March 20, 2013

I booked this hotel for my girlfriend's b-day weekend. We booked the suite. She enjoyed the room although I was pretty upset about the rooms cleanliness and damaged furniture. It was not my night and we were both pretty tired so I did not complain to hotel management. The room was big but did not have any wow factors. The view from the room was pretty dissapointing, looking over a not so great side of Dallas. I called 2 weeks ahead of time and requested a room with a better view and I was reassured that would be no problem. The dishes were dirty, the glass of the cabinets were wiped with what looked like a dirty rag. The bed covers and pillows were not thoroughly cleaned. The room has been badly maintained with dents in tables and scratches doors and other furniture.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,331 reviews from our community

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Rating summary
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Ensenada, Mexico
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 20, 2013

While conference attendees were at the Sheraton, I stayed here. HIGHLY RECOMMEND it. Walkable to restaurants and bars, and the Sheraton. Great, hot breakfast, free internet, nicely appointed rooms, courtious and efficient staff even when the reservation got a little messed up. Only downside: really hard pillows! Don't stay at a big chain hotel; stay here.

  • Stayed March 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank KarenInMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

Room was great, clean and bed pillows were great. Elevators were slow, maybe to much traffic. Valet parking personnal a little disorganized, lost our keys. Over all the wedding we attended was beautiful, had a very nice evening.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2013

My husband and I stayed here for our wedding anniversary and we enjoyed every minute of the stay. The room was like a mini get-away apartment. The amount of space was great and the room was nice! We also enjoyed the morning breakfast, evening happy hour and bedtime cookies and milk! Such great added perks to the stay. We were actually trying to get back to the hotel on one of our nights to ensure we could enjoy the perks! There were a few downfalls; the room did not offer HBO or any movie channel that we could find. It would have been nice to watch a movie one night. We also didn't see a pool at the hotel, not sure if we missed it. But overall stay was great, staff was very nice and valet attendants were great! They seem to run far to get our car and they were so nice every time we came down to leave the hotel! I would definitely stay again and recommend to family and friend!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, TX
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 14, 2013

We used a Hotel App for a room at the Magnolia Hotel and got a great deal on a room. The room was on the 12th floor of the 24 and was huge. It was one of the Parlor rooms and was very private. Their was a bit of a funky odor in the room, like a sewer smell; room spray helped. Unfortunately nothing could help the tiny toilet; I have never seen one so small and there was plenty of room for a bigger one! The hotel was built in 1921 and is in the heart of downtown Dallas. They offer a good hot breakfast, 2 complimentary drinks beer/wine in the evening and cookies later. Valet parking is $24 and they offer shuttle service for the downtown area. The staff was exceptional!!!

  • Stayed February 2013, traveled as a couple
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    • Cleanliness
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Helpful?
Thank letsort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 13, 2013

Only two nights here, flew in from Australia so slept a good while but room was quiet and bed comfortable, also good location so our only one full day was spent walking and finding our way around JFK museum and other local sights so great in that regard. Service was extremely good, even the Valet guy's chatted though we did not need them. Would definately return if in the area again. Didn't make use of the cookies but a nice touch.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TJKyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 12, 2013

We stayed at the Magnolia for a wedding and received an excellent rate as well as excellent service. Despite the fact that there were 3 weddings the same day and lots of guests arriving and checking out at the same times, the valet service was very efficient and friendly! Everything went smoothly and timely. The breakfast was very good with every type of breakfast food for every preference. The room was clean and very comfortable. Thank you to the staff!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emelise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel Dallas Downtown

Property: Magnolia Hotel Dallas Downtown
Address: 1401 Commerce Street, Dallas, TX 75201-4901
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Dallas
#11 Business Hotel in Dallas
#13 Luxury Hotel in Dallas
#34 Family Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Magnolia Hotel Dallas Downtown 4*
Number of rooms: 325
Official Description (provided by the hotel):
Magnolia Hotel Dallas Downtown is a downtown Dallas, Texas hotel near American Airlines Center. This boutique hotel offers extended stay accommodations, corporate lodging, and venues for weddings & meetings. ... more   less 
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Also Known As:
Magnolia Hotel Dallas
Dallas Magnolia Hotel

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