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“Ahhh . . the Magnolia . . :-)” 5 of 5 bubbles
Review of Magnolia Hotel Dallas Downtown

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Magnolia Hotel Dallas Downtown
Ranked #12 of 200 Hotels in Dallas
Certificate of Excellence
Orange, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Ahhh . . the Magnolia . . :-)”
5 of 5 bubbles Reviewed November 19, 2012

This was our first stay at the Magnolia in Dallas. We’ve stayed at the Magnolia in Houston several times and could not resist the opportunity to try the Dallas property while there celebrating a birthday in late August. We had a “Guest Room” on the 26th floor (no. 2691) facing to the west with a view of Reunion Tower. The room was very spacious as was the bathroom with its separate tub and shower arrangement. The mattress and bedding were extremely comfortable. We had the opportunity to enjoy the complimentary evening glass of wine as well as a hot breakfast the next morning. The Dallas Magnolia location in Downtown was perfect for our needs as it was only a bit over two blocks to the nearest DART (Dallas Area Rapid Transit) train stop located on Pacific Ave. Though a few blocks further; it was also convenient for catching the free trolley service to the Uptown area of Dallas. To sum it up, the Magnolia never lets us down.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thetravelguy08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,181 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Westlake Village
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 19, 2012 via mobile

Went to see a cowboys game and spent the night here. Great location 15 minutes from the stadium and 15 minutes from the airport . Tons of different restaurants nearby and a nice area to walk around too in downtown. We were given free coupons for welcome cocktails and there was a large free buffet in morning too. Sole but clean rooms with very soft sheets and various pillows from hard to soft. We were on the 6th floor and we did hear a little street noise so I would recommend the highest floor you can get. An overall good solid and friendly place to stay

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HopeItHelpsYou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 19, 2012

I spent two nights at the Magnolia. My room was very comfortable and quiet. Great shower. Free WiFi, breakfast were much appreciated. I didn't have a car but the valets got me cabs immediately when I needed them. The only thing I would change- the room was a little dark. There are lamps and big windows but I was reluctant to open the blinds all the way because there are other rooms just across the way so not exactly private with the blinds open. But the comfort and general experience outweighed the slight inconvenience of not-so-great lighting. Oh- and the elevators are super slow. I would change that too.

I see that someone else mentioned the room keys not working. I had the same problem but I discovered that if I pulled on the door knob while standing outside the door there would be a little click and then my key card would work. I discovered that after going downstairs to get a replacement key card. The same reviewer said the bathroom was dingy- mine was very clean. And the lighting in the bathroom was fine.

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vivian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Florida
1 review
3 of 5 bubbles Reviewed November 17, 2012

Our TV did not work. We called the first night, and was told it would be fixed. Didn't happen. The bathtub filed up while we took showers... The drain was clogged. We called and that WAS fixed for our second night. Your Bartender, Freddy at the evening reception was rude. I bought two Crown and Cokes for $18. I gave him a $20. I was probably going to give him the $2 change as a tip, but he just assumed I did, and didn't bring the change back to me. I then asked for it, he seemed put off and disgusted, and brought it back, throwing it on the counter. I am in the Customer Service business, and if I saw my employee be like that to a customer, we would definitely be having a talk. Because of the way he treated us, we did NOT go back the Evening Reception the next evening, and basically he put a sour taste in our mouth at the beginning of our Magnolia experience, so that when other things went wrong, we had little patience. It is a shame, because I had heard so many good things about the Magnolia. On the plus side, driver Jake from MGM was incredible. Nice, service related, on time. He needs to be commended.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CompleteMediaFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 17, 2012

I stay at the Magnolia frequently for business. It's a convenient location with excellent service but I'm starting to get frustrated with a couple of things, the biggest one being that the rooms are very dark, even with all of the lights on. This may be no biggie for males but women need good lighting for make up. As a, ahem, mature traveler, I'm used to bringing my own makeup mirror but need something more than mood lighting to use it. Second, and more important to all travelers, there is no room safe to store electronics and other valuables. This means I end up toting my gear everywhere. Safes need to be big enough for laptops and the stack of electronics we all have. Plus, again, as a female, I care jewelry on trips and will not leave it behind in the room.

Additionally, on this trip, a two nighter, I spent the first night freezing since the heater didn't work. I didn't realize the problem until late and decided to tough it out. When I called down the next morning, the maintenance folks had it working by the time I returned that evening. Additionally, I had trouble with the lock on my door. After the first time, when they rekeyed my cards, I had maintenance come up to let me in (which the front desk recommended; this was helpful because I was lugging said electronics & gear around - see note about safe...). When the very nice man let me in, he tested my keys and they worked once and then didn't. We tried both keys, which were stored separately in my bag, making it unlikely I had demagged them. I'm not an expert but it seemed the lock was the problem. It didn't appear to be just me either, as I spoke to another guest who had the same experience.

I like the Magnolia overall - convenent, good value and excellent service - but it needs a little work.

BTW, I don't use their breakfast/reception service due to diet restrictions but I hear from my coworkers it hits the spot. Other options are the Starbucks just off the lobby (which was oddly closed but not explained on one of the days I was there), Iron Cactus, Sol y Irlandes, Dallas Fish Market and the Rodeo bar in the Adolphus. All are great places to eat. There is also a CVS on the next block if you need incidentals.

Room Tip: In my experience, all of the rooms are relatively quiet with little noise from hallway traffic or ne...
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  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Caryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed November 16, 2012

Spent two nights in Hotel, there were issues upon check in getting our room keys to work. And upon discovering this and bringing it to their attention they seem shocked like it was impossible. The rooms need updating a bit, specifically the bathroom. Sloppy tile work and it appeared to be a bit dingy.
The evening receptions and breakfast were great and the staff for the most part was very helpful. Overall I would certainly recommend the hotel, especially for location and for business meetings, but for a personal trip with family or a spouse I would look somewhere else first.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank swash6969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastopol, California
Level Contributor
129 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed November 15, 2012

Stayed for 3 days and 3 nights on business. Service was excellent all around. Favorite part was at check-in when they ask how many electronic devices you have and give you a code for each device for wi-fi. Connecting to the wi-fi was easy and it worked well - no hassles with connecting to multiple devices. Great location downtown near Neiman Marcus. Free hot breakfast as well as milk and delicious cookies in the evening. Only downsides were street noise (I brought earplugs so wasn't bothered too much by it), lack of heater (like southern California it rarely gets cold) and the elevators which need updating (heard several folks complain of having to ride up and down several times before getting to lobby). Overall a great place to stay in Dallas.

Room Tip: Higher floor for better views
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel Dallas Downtown

Property: Magnolia Hotel Dallas Downtown
Address: 1401 Commerce Street, Dallas, TX 75201-4901
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Dallas
#9 Luxury Hotel in Dallas
#11 Business Hotel in Dallas
#34 Family Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Magnolia Hotel Dallas Downtown 4*
Number of rooms: 329
Official Description (provided by the hotel):
Magnolia Hotel Dallas Downtown is a downtown Dallas, Texas hotel near American Airlines Center. This boutique hotel offers extended stay accommodations, corporate lodging, and venues for weddings & meetings. ... more   less 
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Also Known As:
Magnolia Hotel Dallas
Dallas Magnolia Hotel

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