I stay at the Magnolia frequently for business. It's a convenient location with excellent service but I'm starting to get frustrated with a couple of things, the biggest one being that the rooms are very dark, even with all of the lights on. This may be no biggie for males but women need good lighting for make up. As a, ahem, mature traveler, I'm used to bringing my own makeup mirror but need something more than mood lighting to use it. Second, and more important to all travelers, there is no room safe to store electronics and other valuables. This means I end up toting my gear everywhere. Safes need to be big enough for laptops and the stack of electronics we all have. Plus, again, as a female, I care jewelry on trips and will not leave it behind in the room.
Additionally, on this trip, a two nighter, I spent the first night freezing since the heater didn't work. I didn't realize the problem until late and decided to tough it out. When I called down the next morning, the maintenance folks had it working by the time I returned that evening. Additionally, I had trouble with the lock on my door. After the first time, when they rekeyed my cards, I had maintenance come up to let me in (which the front desk recommended; this was helpful because I was lugging said electronics & gear around - see note about safe...). When the very nice man let me in, he tested my keys and they worked once and then didn't. We tried both keys, which were stored separately in my bag, making it unlikely I had demagged them. I'm not an expert but it seemed the lock was the problem. It didn't appear to be just me either, as I spoke to another guest who had the same experience.
I like the Magnolia overall - convenent, good value and excellent service - but it needs a little work.
BTW, I don't use their breakfast/reception service due to diet restrictions but I hear from my coworkers it hits the spot. Other options are the Starbucks just off the lobby (which was oddly closed but not explained on one of the days I was there), Iron Cactus, Sol y Irlandes, Dallas Fish Market and the Rodeo bar in the Adolphus. All are great places to eat. There is also a CVS on the next block if you need incidentals.
- Official Description (provided by the hotel):
- Magnolia Hotel Dallas Downtown is a downtown Dallas, Texas hotel near American Airlines Center. This boutique hotel offers extended stay accommodations, corporate lodging, and venues for weddings & meetings. ... more less
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- Also Known As:
- Magnolia Hotel Dallas
- Dallas Magnolia Hotel