I would give the staff a 5 star rating. Very friendly and attentive. When I called and made a request, they followed up later to make sure everything had been taken care of to my satisfaction.
Very spacious room and very clean. Grand lobby and welcoming staff. Starbucks in the lobby is a plus. Convenient location to shopping and restaurants.
That's why I wanted to love it but the room decor really needs an update. Dark colors, old furniture. It just felt old and sad. It wants to be great again, it knows it can, it just needs the attention.
I went here for a work event, so the hotel was chosen for me. There are other Marriott's nearby that would probably be worth a look.
This just missed the mark for me on what I expect from a Renaissance brand.More
- Free Wifi
- Visit hotel website