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“Near SMU, Good Value.”

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Courtyard Dallas Central Expressway
Ranked #70 of 203 Hotels in Dallas
Scottsdale, Arizona
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Near SMU, Good Value.”
Reviewed April 22, 2013

This was our 2nd stay at this Courtyard. It is your basic Marriott Courtyard. Clean, basic, exactly what you expect. We paid $99 a night this visit, I would consider that a fair amount for any time of year at this property. Unfortunately, on this 2nd stay, our room was on the 4th floor facing the freeway. It was loud. The next day we requested a room change and were moved to a second floor room with a balcony that had a HUGE tree filled with birds. Such a difference to wake up to birds singing instead of listening to traffic noise all night.
Yes, this hotel can be a little difficult for the novice Dallas traveler to find. Yes, you must take all valuables out of your car at night and lock it. It's Dallas. You're not in Kansas anymore. But it is a good, solid value if you are looking for something close to SMU for a quick visit with your child. Pony Up!

Room Tip: Ask for a 2nd or 3rd floor room facing the rear parking lot, they are much quieter.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
Helpful?
1 Thank Jet Nag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad C, General Manager at Courtyard Dallas Central Expressway, responded to this review, June 5, 2013
Thanks for helping make our hotel the popular hotel for SMU families. We are so fortunate to have so many families visiting our location as they send their children to SMU for the first time. We have also enjoyed numerous football games and graduations. We continue to develop our landscaping which helps to buffer the outside world. We enjoy the benefits of an enclosed area which provides a greater sense of security even if it comes with a few "singing birds". We are so glad you enjoyed the surroundings.
We look forward to welcoming you again soon. Brad Carroll General Manager
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193 reviews from our community

Traveler rating
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    4
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54
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70
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 23, 2013

We stayed here for a visit to SMU. It was hard to find. The Dallas expressways are intimidating and you have to make a u turn to get on the one-way road to this hotel. It was a a typical Courtyard; the people were nice, the rooms were adequate. The breakfast restaurant was very nice with a good selection and kind staff. I was a little turned off by the security signs in the parking lot: Dallas police says, lock your vehicle and take your things; it made me wonder if it was a bad neighborhood. Next time I will try to find a hotel closer to campus.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank moviemom88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad C, General Manager at Courtyard Dallas Central Expressway, responded to this review, June 3, 2013
Your review means so much to us because you were so candid. We are known for our service because every associate here shows genuine care for our guests. The Bistro Team takes pride in delivering a fast and fresh breakfast. Regretfully our signs are a reflection of the times. You will find caution signs every where you go. We look forward to serving you again soon and to reading your next review. Brad Carroll, General Manager
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Marblehead, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 21, 2013

We were visiting relatives in Dallas. This was an excellent location for us - close to their home and close to many excellent restaurants, shopping malls etc. Staff was extremely friendly and helpful.

Room Tip: Lower rooms miss the highway noise - which the check-in lady told us, and she was correct!
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad C, General Manager at Courtyard Dallas Central Expressway, responded to this review, June 5, 2013
Thank you for reminding travelers that we can be trusted to deliver a quality family experience. We so often welcome the business travelers due to our location; however, we are often meeting families welcoming their first grandchild at Presbyterian Hospital, weddings at our local churches or the families of SMU Graduates. You are correct; Central Expressway is just outside our front gates. We are continuing to develop our beautiful trees and flowers which help to diffuse the effects of a busy city.
We look forward to your next visit. Brad Carroll, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 12, 2013

I had the pleasure of spending 1 night at this beautiful property on March 7th. I was greeted with a smile and professional service upon check in. Caroline had such a personable demeanor, I immediately felt like family. When I got to my room, there was even a towel animal on my bed! I felt like I was back on vacation on a cruise. It really is the little touches that make such a difference in service. Marriott always makes me feel like I am just coming home when I stay at one of their properties. I have never encountered 1 unfriendly, unsmiling staff member. This was my first time at this particular hotel and the location was also great. My room was spotless and the layout and furnishings were perfect for working. I will certainly choose this as my #1 choice whenever I am back in Dallas. Lots of properties can provide similar location and amenities for same price range. However, it is the PERSONAL experience and connection with all the staff that makes it stand out and rise above the others. THANK YOU Marriott!

  • Stayed March 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank TTsTrippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad C, General Manager at Courtyard Dallas Central Expressway, responded to this review, June 5, 2013
Your generous praise for our associates and facilities is greatly appreciated. You are a seasoned traveler with a discerning eye who spent the time to share your experience. We welcome every opportunity to serve here at Courtyard Central Expressway as a dedicated group of caring individuals. Your comments were shared with our team which brought about big smiles; heads held higher and lighter steps. Enjoy your travels. Brad Carroll, General Manager
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Dearborn
2 reviews
Reviewed March 11, 2013

Spent 4 nights while visiting our son In Dallas. He recommended this hotel based on his business travel experiences with this chain and it's proximity to his apt. in Dallas. We were very impressed with the cleanliness and very comfortable king bed! The staff was very friendly and accommodating. The breakfast we opted to have included in our room rate was great too.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 670DebbieH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad C, General Manager at Courtyard Dallas Central Expressway, responded to this review, June 5, 2013
Thank you for making Courtyard Central Expressway your first choice when visiting Dallas. The recommendation by your son is very much appreciated. It is rewarding to think that we are welcoming future generations to Marriott. You can be assured that we are ready to accommodate your family again in the future. Please call upon us at any time. Brad Carroll, General Manager
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Lake Texoma
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed February 28, 2013

Spent one night after a medical proceedure and everything was great. There's no "free" breakfast, but the AARP rate was enough to compensate for it. The location is right off US 75 with restaurants, shopping ,etc within minutes. It was $20 cheaper than the Marriott property next door.
The King room was very clean and updated and had all the amentities. The bed and pillows were extremely comfortable and the A/C worked and got the temperature down to our normal bedtime of 68 degrees.
We were greeted as returning customers when we arrived and our room was ready very early. When we checked out, a manager(?) greeted us in the lobby as he was doing everyone and asking how are stay was and wished us well at the doctor.
Would definitely stay again.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Gail U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad C, General Manager at Courtyard Dallas Central Expressway, responded to this review, June 4, 2013
It is so great to hear that you were able to combine your visit to the doctor with a pleasant stay at our hotel. We really appreciate it when our guests take time to post their experiences. In addition, breakfast here as well as our great evening choices in the Bistro can really add something special to any stay. We look forward to welcoming you again for your next visit. Brad Carroll, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 27, 2013

The room was clean and spacious. Heating and air worked properly. The rooms were nicely cleaned daily. The brought up a fridge promos when requested. Very close to the mall. Located in a wealthy area. The restaurant was over priced and I wouldn't recommend eating there because the quality is cheap and basic to say the least. I ordered a chicken quesadilla which equated to a flour tortilla, cheese, few chicken bits, and nuked in microwave. Bam! Nine bucks!! The breakfast was decent. Very quiet common area.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teachermom1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad C, General Manager at Courtyard Dallas Central Expressway, responded to this review, August 9, 2013
We appreciate you for taking time to notify Trip Advisor after your stay. Your experiences are very important to us at Courtyard by Marriott. I am glad you enjoyed the hotel and pleased that the location worked out well for you. However, the food seems to have left you feeling less than satisfied. This is something that we normally deliver against successfully. However, it was a service failure this time. Please feel free to contact me personally when you are a guest at our hotel in the future. I will do everything possible to make certain that your experience is one that meets the standards you have come to expect when choosing Marriott.
Brad Carroll, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Dallas Central Expressway

Property: Courtyard Dallas Central Expressway
Address: 10325 N Central Expy, Dallas, TX 75231-2237
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Dallas
#47 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Dallas Central Expressway 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Courtyard By Marriott Dallas Central Expressway Hotel Dallas
Dallas Marriott
Dallas Courtyard

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