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“Good choice for business travellers”

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Hyatt Place Dallas / Park Central
Ranked #26 of 201 Hotels in Dallas
Certificate of Excellence
The Woodlands, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good choice for business travellers”
5 of 5 bubbles Reviewed February 1, 2013

Stayed here for 3 nights while attending a trade show in downtown Dallas. Great and convenient location. It turned out to be on the trade show shuttle bus route and so was an excellent choice for the hotel to stay at. The lobby staff was extremely helpful and went out of their way to make our stay pleasant. Breakfast was great with a lot of healthy choices. The lobby bar service was also very good and it provided a good meeting, greeting and hanging out place. Will surely look to staying here when I am back in Dallas.

Room Tip: High floor...away from elevator
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  • Stayed January 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riyaz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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465 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
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Ireland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

Stayed for 8 days. Great location, Great staff. The courtesy coach was very useful. Breakfast was a bonus. Great value hotel, well located for shopping and DART (train) into the city centre and the Convention Centre. The staff (Chris, Delany, Juan and all the rest) could not do enough to ensure a comfortable stay.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pgor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humble, Texas
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

I keep coming back to this hotel, even though by booking direct it cost me more then if I used priceline. The hotel is a very comfortable place to stay, good food, never issues with my truck in the gated parking lot, and the suites are great. Now the many reason I return over and over again is the STAFF....they are GREAT, greet you by name, remember your lil request and are never to busy to stop and chat or help you out.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stintexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 3, 2013

Ok, I have to start by saying the staff is truly great. They go above and beyond with the customer service. I thought the room was ok, nothing to jump for joy about, but not bad. It was clean and comfortable for the most part. I think they could do for an update or two to the carpet and the furniture. My major issue, although not a huge one for some was the parking. I could not understand why you needed a code to get in the gate to park and then the gate opened backwards into your car. It was very easy to see that some people have gotten their cars scratched with this setup. On the other side of the hotel is the exit, where the gate just slides to the side. This side should be the entry and the swinging gate should be the exit. Maybe it's just me, but it was so odd...

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dearly2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed January 3, 2013

In Memphis, TN I had fallen in love with Hyatt Place because of their big rooms and friendly staff. But, my stays at this chain have gotten progressively worse until, finally, at the Dallas Park Place location, I have decided to sever all ties with the brand and stop my record setting rise to Diamond Status.

I thought it was going to be the over powering scent that finally caused me to say 'goodbye' to the brand. But, this hotel did so much more to solidify my decision. Here is my list: 1) The hotel uses a fragrance (unlike other Hyatt scents) that you can taste in your throat. It is disgusting. As an asthma sufferer I cannot tolerate strong chemical scents. The night of my arrival (about 1 am), In order to air out the room, I had to sleep with the windows open and the heat at full capacity. It was 28 degrees outside. The next morning, you could smell the house keeping staff begin to spray the halls all over again with that scent. They even spray the elevator...it is stifling.

2) The couch cushion was completely ripped on the side, exposing the filler. When I flipped it over, there was a disgusting stain on the other side.

3) It was as if housekeeping simply folds used blankets. Mine was crammed into shelving unit...obviously not washed...not folded...not sanitized.

4) My bedspread was COMPLETELY wrinkled...as if the housekeeping staff pulled it up off the floor and thew it back onto the bed.

5) I am 6'5" and I use every inch of a room for storage. What I found lying on the closet shelf was so disgusting I won't list it here. I found it the next morning after I had unpacked most of my two suitcases. If you want to know, contact me. I had already switched rooms once because of the scent (but they all smelled alike).

6) The only redeeming quality of this hotel - like the others - is the staff. The staff is very helpful, competent, friendly, and lovely. But, the quality of this hotel is beyond any I have ever encountered.

7) When you enter the hotel from the side door, you have to pull the door twice to get it to open. If you don't, you assume that your key doesn't work.

8) This hotel uses those door locks that ANYONE with a $50 internet-purchased device can access.

Every location has told me that the "Hyatt Scent" is the new standard for their brand. Gross. No one would want another picking out a cologne or perfume for them nor would anyone want another to determine the appropriate number of sprays that must be applied to their person.

To those executives who want to blow a scent up our nose, "please don't". And, further, many employees tell me that their spouses or roommates can tell that they have been at work because their clothes smell like the hotel. This is like working in a smoking bar. Gross!!

Room Tip: None of these rooms are appropriate.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hardworkingtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed December 30, 2012

We've stayed here twice to visit family during the holidays and plan to do so again.

Friendly staff, clean spacious rooms, fast wifi, comfy beds, hot shower, tasty breakfast. The room has a sofa. large flat screen TV and small frig. Even though the hotel is next to Central Expressway, the room was quiet. Access to Central was very convenient. Breakfast was convenient and tasty. The Wall Street Journal is included. There are other hotels closer to my mum in the M Streets but they cost much more than Hyatt Place.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank d33j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haworth, New Jersey
Level Contributor
102 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed December 9, 2012

I can't emphasize enough how incredibly hard the staff here tries to make your stay the best it can be. Each one of them seems to live for making the customer happy. Unfortunately the location is really far from downtown Dallas and also from the airport. This review is in no way a reflection of the staff and their good intentions.

There is nothing within walking distance so, despite the full breakfast, after that you are really isolated. There is a small food counter at the front desk but the options photographed on the menu do not match up. There is a pool but the wind is so tremendous and the proximity o top of the highway make it undesirable - again - that is not the staff's fault.

There is a free shuttle for areas within 5 miles, but, there really is nothing within five miles.

It's clean and the room is classic Hyatt Place, so if that's what you need, no worries there. It meets standards in every other way, just a bit of a challenge to honestly say I would ever go back.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Londonjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Dallas / Park Central

Property: Hyatt Place Dallas / Park Central
Address: 12411 N Central Expwy, Dallas, TX 75243 (Formerly AmeriSuites)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Dallas
#28 Family Hotel in Dallas
#53 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Dallas / Park Central 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Dallas / Park Central Hotel Dallas
Hyatt Dallas Park Central
Dallas Hyatt
Amerisuites Dallas

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