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“smoke smelling NON smoking rooms...lime beer smell in hall.”

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Comfort Suites North Dallas
Ranked #88 of 203 Hotels in Dallas
1 review
“smoke smelling NON smoking rooms...lime beer smell in hall.”
Reviewed August 5, 2012

owner did not adjust room rate for our traveler disc rate...ok, ill ignore it knowing that it was still cheap...room smelled like sweaty smoke..horrible ac..EMBASSY SUITES is right beside it...called thm.. reserved a room...canx our horrible room and stayed at embassy...

  • Stayed August 2012
    • Value
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    • Rooms
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Helpful?
Thank kandilane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review, March 8, 2016
We apologize for failing to provide you with an enjoyable stay. We appreciate your feed back and will use it to improve our location in the future.
We hope you will consider staying with us again in the future and give us the chance to provide you a relaxing stay.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Level Contributor
363 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed July 20, 2012

We loved our 5 night stay at this hotel. It is close to everything and was super clean. The indoor pool was a wonderful surprise as well. We enjoyed the hot breakfast and the friendly staff. Would stay again.

  • Stayed July 2012, traveled on business
    • Value
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Helpful?
Thank Mickey2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2012

I stayed here couple of days ago, and my god, it was a good place to be at. The guy who checked me in seemed very professional and he was very polite. The room was very clean and tidy unlike other where I had to encounter an unpleasant staying experience. Overall, I had a happy and peaceful stay with courteous staff and their hospitality.

  • Stayed May 2012, traveled solo
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Helpful?
1 Thank Sushant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviewed March 16, 2012

My teenage son and I recently stayed at this comfort suites and we had a good stay. The front desk/housekeepers were nice. We stayed 4 nights, the rooms were comfy for the price. I thought about walking across the parking lot to the gas station, one front desk worker said it would be ok, but a 2nd one said no, he wouldn't recommend it. Glad we didn't we noticed people walking through the parking lot to get to the gas station, they didn't approach us at all. The pool was out of order on our last night there my son was a little disappointed about the pool. One thing I couldn't understand is why the breakfast was set up all on one side making it a little congested for people that only wanted fruit or cereal. They should restructure that little part, I don't liek congestion. Overall we had a good stay! Will stay again :)

  • Stayed March 2012, traveled with friends
    • Value
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Helpful?
Thank Ready G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado, Arkansas, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 11, 2012

Rooms were nice but housekeeping walked into my room, WITH A DO NOT DISTURB ON MY DOOR, twice...I asked to borrow a pair of scissors and was told that I would have to put up a 10-15 dollar deposit! My first night here I informed the desk that my remote turned the tv's on and worked the volume but would not change the channel so the next night I was then told that they had no batteries and I was pretty much SOL. My last day of staying at the hotel I received not one, not two, but four phone calls that they needed my credit card, EVEN THOUGH MY CARD WAS ON FILE, and then was made to return to my room and back to the desk so they could see my ID! I had already spent 2 nights at this hotel! I will NEVER stay at this hotel again! I'm sorry as an employee of the Choice Hotel chain I am happy that I work for one that takes pride!

  • Stayed March 2012, traveled solo
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Helpful?
Thank Veronique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 25, 2011

Stayed Labor Day Weekend. I would estimate more than half the rooms are being completely renovated. Hotel should advertise this on their website...desk attendant did not mention anything about this either upon checking in.

We had 5 people and came in late and could not change. Stuck on the third floor.

Breakfast was OK.

  • Stayed September 2011, traveled with family
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Helpful?
1 Thank vsspam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 22, 2011

I stayed in this hotel in October 2010. What a mistake. First off, the surrounding neighborhood is VERY sketchy. The GPS on my Droid phone brought me through some kind of low-income housing project which just about borders this hotel. I'm a retired police officer (having tangled with some pretty bad dudes in my day) and currently run a large security contract for the US Government and I did not feel safe whatsoever in the immediate area of this hotel. Some of the undesireables that live in this area cut through the parking lot and then through a small park that borders the hotel on one side. A few of them "eyed" me as I walked through the parking lot. I took every valuable I had in the car and kept it in my room at night, or with me during the day in the car. In fact, I'm surprised the car was even there in the morning. The particular second floor room that I was in had cigarette burns on the curtains. Overall, the entire hotel looked like it had not been updated in about 15 years. Even the lobby area was dark, dingy, and uninviting. Not only did I skip breakfast, but I cut my stay short by a day and got the heck out of there. You get what you pay for. Spend a little extra money and don't go anywhere remotely near this area or neighborhood of Dallas.

Room Tip: I cannot speak to any other experiences than the room I was in which was dated and worn
See more room tips
  • Stayed October 2010, traveled on business
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Helpful?
1 Thank jbfyipi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites North Dallas

Property: Comfort Suites North Dallas
Address: 13165 N Central Expressway, Dallas, TX 75243-1115
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites North Dallas 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Conveniently located off North Central Expressway, the Comfort Suites® North Dallas hotel offers all the essentials you need to stay on your game and be your best. We're merely minutes away from the Galleria Dallas, Dallas Market Center and the Charles W. Eisemann Center for Performing Arts. You’ll find plenty of other local sites, activities and attractions to explore near our all-suites hotel in Dallas like Southern Methodist University, Six Flags Over Texas, Dealey Plaza National Historic Landmark District, Dallas/Fort Worth International Airport, AT&T Stadium, Medical City Dallas Hospital, Globe Life Park in Arlington and the American Airlines Center, plus: Dallas Arboretum and Botanical Gardens Sixth Floor Museum George W. Bush Presidential Library and Museum Dallas World Aquarium Kay Bailey Hutchison Convention Center We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free WiFi Indoor heated pool and hot tub Exercise room Business center Guest laundry facilities Start your trip to Dallas with our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! We also happily serve you free coffee. Our 100% smoke-free guest rooms feature irons and ironing boards, microwaves, refrigerators and TVs, along with premium bedding. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Select suites come with hot tubs. Behind every great stay is a great night at the Comfort Suites North Dallas. This Dallas hotel offers more of the space you need to spread out, relax and work, 25% more space more space as a matter of fact. Get rested, set, go—book a room today! ... more   less 
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Also Known As:
Comfort Suites Park Central Hotel Dallas
Comfort Suites Dallas
Dallas Comfort Suites

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