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“Very satisfied!”

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Candlewood Suites Dallas Park Central
Ranked #83 of 203 Hotels in Dallas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very satisfied!”
Reviewed June 8, 2014 via mobile

I stayed at this hotel for a while and it is a clean and safe pet friendly hotel. Staff is great, there is no noises or cigaret smell in the room or hallways. The only thing is that the rooms are a little too small for two and there is only one chair on it. However, I will definitely recommend it!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carla U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
    37
    21
    8
    4
    3
See reviews for
7
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ooltewah, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 2, 2014

no smoking room smells like cigarette smoke. Getting a headache! UGH! I called to verify that this was a no smoking room and front desk informed that it was no smoking, but that the entire floor above me is smoking! Don't know if the smoke from upstairs is seeping into my room or not, but I do smell cigarette smoke. When I arrived there was a bad smell like sewage or something in the first floor (main floor) of the hotel. :(

Stayed June 2014, traveled solo
Helpful?
1 Thank CMcCollum2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Dallas Park Central, responded to this review, June 19, 2014
Dear CMcCollum2014,

Thank you for the feedback about your recent stay. It seems we have failed to provide a commendable hotel stay experience with regard to your room accommodation. We apologize for any inconvenience this has caused you. Your comments have been shared with the staff and we are confident that appropriate actions will be taken to improve guest satisfaction. Again, thank you for staying with us and we look forward to welcoming you back in our establishment.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita Falls, Texas
Level Contributor
181 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed May 28, 2014

Overall good experience. Staff a little slow to arrive on check-in. It's hard to determine what entrance to turn in from Greenville, and if you miss it, it's a huge block all the way to Texas Instruments to turn around an come back, it is on the corner of the freeway, but the turn in is all the way to the traffic signal on Greenville, and there isn't a sign.
The hotel itself is quiet and nice, parking is good. and the rooms are okay. Nothing special but alright.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilmer, Texas
Level Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed May 17, 2014 via mobile

Our bed creaked and groaned with every movement....little or big. The couch in the sitting area was filthy and broken down. The soundproofing drapes only covered1/4 of the window so interstate traffic was very loud. A totally unacceptable experience....and we are gold card holders! Most positive comment I can make is that the room is clean..except for the loveseat. Very disappointing, would never return and highly discourage other travelers. Dallas has many hotels at comparable prices and far better amenities....try one of them.

Stayed May 2014, traveled as a couple
Helpful?
2 Thank seaski42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Dallas Park Central, responded to this review, June 3, 2014
Dear seaski42,

Thank you for your recent stay with us and reviewing our property. I am please to know that you found your room clean.

We apologize for the inconvenience the condition of the room amenities may have caused you. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information about your stay.

Again, thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 1, 2014

Was stopping over in Dallas before headed to Oklahoma. The place is very clean, with free self-served laundry and dryer machines. Mroe than adequate gym equipment. The room is big and clean with comfortable bed. Just 2 minutes drive to most many dining places. A very good quality and value for money motel/hotel.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2014

Stayed twelve days. The staff were were friendly and helpful, my room was clean, everything worked, and there were no unpleasant surprises. They've got a small collection of books to borrow, which was really nice. It was peaceful, and the smokers were far enough away from me so that the smoke did not bother me at all.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico
Level Contributor
233 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed March 30, 2014

Although this facility is made for extended stays, we stayed for just one night. Service was excellent. The rooms were roomy and clean with ample desk space for the business traveler.

Unfortunately, we were given a room on the freeway side of the building at street level. Throughout the night the traffic noise was just shy of unbearable.

Room Tip: Ask for a room away from the freeway. Park in well lit areas of the lot.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SWVagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Dallas Park Central, responded to this review, April 14, 2014
Dear SouthwestNomad,

Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel overall, and look forward to serving you again in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Dallas Park Central

Property: Candlewood Suites Dallas Park Central
Address: 12525 Greenville Ave, Dallas, TX 75243-2058
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #83 of 203 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Dallas Park Central 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the Candlewood Suites Dallas Park Central, the premier extended-stay hotel centrally located in the heart of the Dallas Park Central area. With all of the comforts of home, we know just what you need! Candlewood Suites is designed from the ground up with you in mind. Each suite has a fully-equipped kitchen and our Comforts of Home Bedding Collection. Enjoy complimentary features such as high-speed Internet access, washer and dryer use, on-site fitness center, and use of our outdoor gazebo grill. Shop our on-site market, the Candlewood Cupboard. Although similar to corporate housing or an apartment community atmosphere, we are uniquely Candlewood . Whether you are coming to Dallas for a special project, training or planning to relocate, you can Consider Us Home . Just minutes from downtown Dallas, Richardson, Garland and Mesquite, we are near Presbyterian Hospital, Medical City Hospital, Raytheon, Northrop Grumman, General Dynamics, Global Knowledge, General Motors Training Center, Mercury Marine, Interceramic, Sherwin Williams, Kraft Foods and International Truck & Engine. We are also near the headquarters & regional offices of Interstate Batteries, AT&T, Texas Instruments and Nortel. Northpark Mall and the Galleria Mall are within a few miles of the hotel so make sure to venture out and enjoy some of the best dining and shopping that Dallas has to offer. Pets are allowed with a non refundable fee based on length of stay. ... more   less 
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