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“Service without smile”
Review of rise n°1

rise n°1
Ranked #4 of 3,882 Restaurants in Dallas
Certificate of Excellence
Price range: $15 - $20
Cuisines: French
More restaurant details
Restaurant details
Good for: Special occasions, Romantic
Dining options: Dinner, Late Night, Breakfast, Lunch, Reservations
Reviewed November 28, 2012

Let me first say that my wife and I LOVE Rise. Or at least did. We would go every few weeks for the past 2 years, but our last 2 visits have been down right poor.

The food as always was outstanding, but the service was miserable. Our most recent experience we went in for an early dinner/snack at around 5:30. Only 6 or 7 tables were seated so we thought we should be able to get in and out as we were only planning to have a glass of wine and a cheese plate. Well we were wrong. It took them 2 hours to get us cheese. 2 HOURS FOR CHEESE! Not only was the wait unacceptable, each of the servers that were waiting on us (and there were multiple) we barely saw. I had to multiple times get up and find someone just to get a water refill. Once we finally got someone to wait on us, they were annoyed that they had to deal with us. When we finally did get our cheese snack, we didn't receive an apology or any sort of explanation why we had to wait so long.

Now every once and a while a restaurant has a bad night and that happens, but we had bad service a month before that. Similar situation where we had to wait an absurd amount of time for the basics.

For those visiting this restaurant, expect to wait for almost everything. The food is great, but the service is miserable. Try to get seated with a server that has some experience under their belt.

This was one of our favorites but I dont know if it will apart of our restaurant rotation anymore..........

    • Value
    • Atmosphere
    • Service
    • Food
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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723 - 727 of 862 reviews

Reviewed November 21, 2012

The marshmallow soup is now my favorite.....it is a carrot and tomato bisque with cheese that looks like 2 marshmallows. It is amazing.

1  Thank joycamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

Never had a soufflé before this experience. My husband and I needed a place for brunch and decided this would be someone unique to check out during our weekend in Dallas. We decided to sit outside in their covered patio as we have subzero weather in Canada compared to the 30 degree celcius weather in Texas. Our server was a little awkward, but thank goodness for her explanation of the marshmallow soup because otherwise we would've been grossed out and skipped out on it. She was nice and split the portion into 2 smaller portions for us, and it's quite delicious. My husband got the spicy sausage soufflé and I got the ham and gruyere; both were delcious. I got the iced latte too and that was great too. Their soufflés are super fluffy; I'm sure it's not easy to make them fluff up like that but after this experience I definitely want to try it at home. We were pretty full by the end, surprisingly. I would definitely come here again if I have the chance. Great unique breakfast choice!

Thank sugahbabie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012 via mobile

Friends love this trendy, overpriced French restaurant, but I think the menu is too limited. If you definitely want a soufflé, go here. If that's not what you want, there are too many great places to eat. Bon Appetit

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Tunabetsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

This is a great Dallas restauran with consistently quality food and a lovely location and ambiance. I highly recomend this restaurant for the Soufle deserts.

Thank GREEKMBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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