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“Not worth the monetary hassle” 2 of 5 bubbles
Review of Holiday Inn Express Corsicana

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Holiday Inn Express Corsicana
Ranked #6 of 8 Hotels in Corsicana
Austin, Texas
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Not worth the monetary hassle”
2 of 5 bubbles Reviewed October 8, 2008

This hotel is a nice property; it's new and has comfortable rooms with a contemporary decor. The breakfast bar, while small, had a few options that should suit most travelers. Newspapers on weekday mornings is a nice touch. The coffee in the guest rooms was actually quite good.

I'm rating this hotel a three due to the problems I encountered upon checkout with the rate that I was being charged; it differed with the printed confirmation I had in my hand, yet the clerk wouldn't change the rate; she told me she wasn't authorized and told me I had to call the manager later that day.

I called the manager, Henry Patel, and he straightened everything out when he saw my confirmation online, and saw the rate I booked. Thank you Henry!

Yet, three weeks later, I still had an authorization hold of $150 on my credit card by the hotel. I had to make another call to Henry to get the hold released. He said that the hotel wasn't holding the authorization, but rather his MasterCard merchant was, and he had to call them to have them release it. He told me he would do so and call me back.

I waited two days and didn't hear anything from Henry, so I called my credit card to see if the authorization was still there. They told me the authorization for $150 had been released, yet Henry didn't call me back to tell me; I had to track it down myself.

For the hassles I went through with this property, I wouldn't want to stay here again, but I thought the hotel was very comfortable and nicely appointed.

  • Liked — The location and the nicely appointed rooms
  • Disliked — The staff didn't seem to think they could do their jobs without 'authorization'
  • Stayed September 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank JBien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    37
    22
    9
    6
    5
See reviews for
21
10
3
28
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 19, 2007

Have stayed here three times while passing through the area with family. Very comfortable beds and pillows. Only complaint would be that you can hear the guest above you if you do not stay on top floor. We have requested top floor after experiencing a long night on our first stay. The beds were worth a second chance.

Stayed August 2007
Helpful?
Thank SmallTown221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Neches, Texas
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 9, 2007

My daughter and I stayed at this hotel over Memorial Day Weekend -it is new and clean. The beds are great! We had a two bed queen suite and it is big for hotel standards. The breakfast bar is plentiful - lots of choices. Would recommend this to family and friends!

  • Liked — Comfortable Beds, Spacious Room, Cleanliness
  • Disliked — Nothing
  • Stayed May 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank TexasTexasTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starks, Louisiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 23, 2007

My grandson and I stayed here for one night when we were traveling during the easter holidays. I was very impressed with it. It seems to be new and is in a very nice location close to restuarants and shopping.

The front desk was very accomodating ,even going to the trouble to call Chili's to make sure what time they closed. I didn't ask her to, she offered. She also gave me my choice of floors since it was a holiday and they weren't that busy. I chose the first floor since my grandson and I were traveling alone. Later I realised that for quiets sake I probably should have chosen a higher floor. There's more noise closer to the lobby area of course and we were quiet close to it. I felt she might have put us there for security's sake and I appreciated it ,although we would have felt safe in any of the rooms.

They had a very nice indoor pool area with a jacuzzi which we didn't use. However there where other people swimming so I'm sure it was heated. Would stay again in a heartbeat.

  • Liked — well decorated , new
  • Disliked — the carpet still smelled new
  • Stayed April 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minneapolis, mn
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 10, 2007

A pleasant place to stay.

  • Stayed April 2007
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mz52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Corsicana

Property: Holiday Inn Express Corsicana
Address: 620 Bryant S Way, Corsicana, TX 75109-8901
Phone Number:
Location: United States > Texas > Corsicana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Corsicana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Corsicana 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The finest hotel in Corsicana, Texas is the brand new Holiday Inn Express Hotel & Suites Corsicana. Located on I-45 at US-287, our hotel is adjacent to Corsicana s newest business district, Corsicana Crossing, and less than 2 miles from Collin Street Bakery, the home of world-famous Corsicana Fruitcake.Major corporate offices, major retail outlets and a variety of restaurants are in very close proximity. Historic Downtown Corsicana and Navarro College are 2 miles away. Russell Stover, the nation s largest hand-made candy company, operates its largest U.S. plant in Corsicana, adjacent to our hotel. With 4 stories, interior corridors and 2 elevators, our hotel serves business and leisure guests on a variety of travel occasions. Unwind in our Indoor Heated Pool with Spa, relieve your stress in our Fitness Center, or relax with a good book in our Library/Reading Room. Enjoy our Complimentary Hot Breakfast or use our Business Center. We offer 79 brand new guest rooms, including Suites, Jacuzzi Suites and Traditional Guest Rooms. Each guest room has free high speed Internet (wireless or cable connection). The Presidential is our premier over-sized suite, with dining area, king bedroom and Jacuzzi. ... more   less 
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Also Known As:
Holiday Inn Express Corsicana Hotel Corsicana
Holiday Inn Corsicana
Corsicana Holiday Inn

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