This hotel is a nice property; it's new and has comfortable rooms with a contemporary decor. The breakfast bar, while small, had a few options that should suit most travelers. Newspapers on weekday mornings is a nice touch. The coffee in the guest rooms was actually quite good.
I'm rating this hotel a three due to the problems I encountered upon checkout with the rate that I was being charged; it differed with the printed confirmation I had in my hand, yet the clerk wouldn't change the rate; she told me she wasn't authorized and told me I had to call the manager later that day.
I called the manager, Henry Patel, and he straightened everything out when he saw my confirmation online, and saw the rate I booked. Thank you Henry!
Yet, three weeks later, I still had an authorization hold of $150 on my credit card by the hotel. I had to make another call to Henry to get the hold released. He said that the hotel wasn't holding the authorization, but rather his MasterCard merchant was, and he had to call them to have them release it. He told me he would do so and call me back.
I waited two days and didn't hear anything from Henry, so I called my credit card to see if the authorization was still there. They told me the authorization for $150 had been released, yet Henry didn't call me back to tell me; I had to track it down myself.
For the hassles I went through with this property, I wouldn't want to stay here again, but I thought the hotel was very comfortable and nicely appointed.
- Official Description (provided by the hotel):
- The finest hotel in Corsicana, Texas is the brand new Holiday Inn Express Hotel & Suites Corsicana. Located on I-45 at US-287, our hotel is adjacent to Corsicana s newest business district, Corsicana Crossing, and less than 2 miles from Collin Street Bakery, the home of world-famous Corsicana Fruitcake.Major corporate offices, major retail outlets and a variety of restaurants are in very close proximity. Historic Downtown Corsicana and Navarro College are 2 miles away. Russell Stover, the nation s largest hand-made candy company, operates its largest U.S. plant in Corsicana, adjacent to our hotel. With 4 stories, interior corridors and 2 elevators, our hotel serves business and leisure guests on a variety of travel occasions. Unwind in our Indoor Heated Pool with Spa, relieve your stress in our Fitness Center, or relax with a good book in our Library/Reading Room. Enjoy our Complimentary Hot Breakfast or use our Business Center. We offer 79 brand new guest rooms, including Suites, Jacuzzi Suites and Traditional Guest Rooms. Each guest room has free high speed Internet (wireless or cable connection). The Presidential is our premier over-sized suite, with dining area, king bedroom and Jacuzzi. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Corsicana Hotel Corsicana
- Holiday Inn Corsicana
- Corsicana Holiday Inn