There was a mix-up when several of us checked in late one night. We stayed a few nights and checked out. I had to turn in an expense report for my trip and weeks later I got it back unpaid because someone else's name was on the receipt. I had paid the bill and not noticed.
I called the hotel and explained the problem. A young lady named Elizabeth Franks helped me. It took a couple of days of emails for her to fix it through corporate customer support.
It wasn't her problem. I didn't check my receipt but she went all out to solve my problem.
Really great service.
- Official Description (provided by the hotel):
- The finest hotel in Corsicana, Texas is the brand new Holiday Inn Express Hotel & Suites Corsicana. Located on I-45 at US-287, our hotel is adjacent to Corsicana s newest business district, Corsicana Crossing, and less than 2 miles from Collin Street Bakery, the home of world-famous Corsicana Fruitcake.Major corporate offices, major retail outlets and a variety of restaurants are in very close proximity. Historic Downtown Corsicana and Navarro College are 2 miles away. Russell Stover, the nation s largest hand-made candy company, operates its largest U.S. plant in Corsicana, adjacent to our hotel. With 4 stories, interior corridors and 2 elevators, our hotel serves business and leisure guests on a variety of travel occasions. Unwind in our Indoor Heated Pool with Spa, relieve your stress in our Fitness Center, or relax with a good book in our Library/Reading Room. Enjoy our Complimentary Hot Breakfast or use our Business Center. We offer 79 brand new guest rooms, including Suites, Jacuzzi Suites and Traditional Guest Rooms. Each guest room has free high speed Internet (wireless or cable connection). The Presidential is our premier over-sized suite, with dining area, king bedroom and Jacuzzi. ... more less
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- Also Known As:
- Holiday Inn Express Corsicana Hotel Corsicana
- Holiday Inn Corsicana
- Corsicana Holiday Inn