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“Would definitely go again”
Review of Star Cinema Grill

Star Cinema Grill
Ranked #31 of 271 Restaurants in Conroe
Restaurant details
Reviewed November 14, 2018 via mobile

Had never been to a cinema, bar, grill.
Service was friendly
And prompt. Food was good.
Seats were verrrry comfy.
You pay, then choose your seating before u actually go into watch the movie. Menus are available at ur seat.
A little bit pricier than the other theaters, but worth it.
FYI: we went to the 11 AM movie on a chilly morning.
And the heater had not been on very long...
Cold theater...luckily we had a couple small blankets.
Also if u want the premium seats, there's a 2.00 up charge.
We hope to go again!

Date of visit: November 2018
Thank gambler2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 - 8 of 50 reviews

Reviewed October 31, 2018

The food is always good. The drinks that was ordered were Martinis and they were not even close to being full two sips and they were gone. We talked with out waitress but she never came back.

Date of visit: October 2018
Thank KarlaS1579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2018

This movie grill was clean and cozy. I liked the movie theater set-up and the chairs were very comfortable. I would definitely visit again.

Date of visit: August 2018
Thank Meka2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2018 via mobile

Well tonight was not a good night for the star grill. I guess being a holiday no one wanted to work. Our movie stared at 2:30 we were unable to sit down until 2:37 due to they were still cleaning from the prior show. Correction kudos to the loan girl who cleaned the whole place by her self. Well we rushed in so we could order before the rush. Wrong ordered didn’t even get drinks until halfway through the movie. Didn’t get food till three quarters through. I don’t hold a grudge to anyone. Things happen people don’t show up , but I never saw a manager out helping to take up the slack. That doesn’t mean that they weren’t in the kitchen or behind the seams making it happen. Our waiter couldn’t apologize enough. I will be back because I know it is way better than it was.

Date of visit: July 2018
Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik F, Guest Relations Manager at Star Cinema Grill, responded to this reviewResponded July 5, 2018

Thank you for your review and feedback regarding your experience with us on July 4th. Thank you also for your understanding regarding our service level not being up to our usual standards due to the large holiday crowds and a shortage of staff on that day. We always try to account for busy days like this in our staffing schedules, but rain and sickness can happen and that catches us off guard. When this happens we call in our managers to help take up the slack in the kitchen and behind the scenes in various ways to try to keep the ship afloat, and so we apologize that you didn't see them in your specific auditorium. We're glad to hear that you will return and chalk this up to a bad day on our part. We promise to continue to work to provide the best movie-going experience for all of our guests and hope that is what you find on your next visit. If not, please let us know so that we can correct any issue you find. If so, please tell a friend about the great experience (and perhaps the world here on Trip Advisor?).

Thank you for being a regular guest and we look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2018

Why go to 2 different places for dinner and a movie? The have wonderful food, good drinks, and the latest movies out. Seating is comfortable, service quick and the food is great. Haven't had a bad meal or movie experience yet.

Date of visit: June 2018
Thank emtp435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik F, Guest Relations Manager at Star Cinema Grill, responded to this reviewResponded June 26, 2018

Thanks for the great review and feedback! We're glad that you enjoyed your experience at our theater. Hope you'll come again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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