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“Great Service” 5 of 5 bubbles
Review of Four Points by Sheraton College Station

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Four Points by Sheraton College Station
Ranked #24 of 35 Hotels in College Station
Jacksonville, Texas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Service”
5 of 5 bubbles Reviewed January 15, 2013

I stayed here back in October to getaway and booked their anniversary special rate. Upon check in i was greeted by Gabbi and was welcomed. I stayed in a king room on the 6th floor simply amazing from the bed to the functionality of the desk layout. I did have a minor housekeeping issue that i brought to Gabbi, i wasnt upset however she apologized and gave me a breakfast coupon. I was truly surprised at this, not many hotels show their guest that they care nor are very hospitable to situations. I really enjoyed how the hotel was set up and in the room i had a huge walk in shower a very rare feature. There was one minor issue when i went to breakfast the next morning, there was only one waitress and several guest waiting, perhaps having another server in the am would help expedite food service. I deffinitely will be back in the future. Upon checking out Beata thanked me for staying and i explained how wonderful my stay was. Could not have asked for a better hotel stay and how friendly and warm welcoming the staff was.

Room Tip: as for a high floor
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  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelcord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
    28
    52
    33
    18
    12
See reviews for
56
10
5
46
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin, Texas
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

-Average but clean four points sheraton

-Good location near stores, food, etc

-Just a generic hotel with no soul but this is not Paris... so it works for me when I am in the College Station area

-People who work there are friendly

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank nychellzkitchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas, United States
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

The rooms are pretty good and clean except for the carpets stains. One would think the hotel would have that area the cleanest; after all, it is seen by everyone. Soft bed/pillows. The sofa pull-outs are hard as a rock though.

Room Tip: ask for handicap access if possible. Rooms are bigger.
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  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Linda Kay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 16, 2012

Clean and reception staff was very nice. Only issue my family and I had was with Whitney the bartender. If that's what you want to call her. Usually bartenders are personable, knowledgeable about liquor/beer, and know how to make cocktails. This girl clearly was not. We were served our drinks and than abandoned after two guys came in. After finishing our drinks we tried several times to get her attention for another refill. When she finally acknowledged us she took our same glasses ( every other place I have been to you get a new glass.) refilled them and took about 5 minutes to actually give them to us while she finished flirting with some guy. It's not a big bar ( probably seats ten people max) so I'm not sure why it would take her so long to 1. Serve us and 2. Acknowledge our needs. There was 6 people at the bar including my family.. I have never been treated so disrespectfully by a bartender in my life. Having worked in the service industry before there is no excuse for her behavior. Took every bone in my body to not jump over the bar, push her to the side, make my beverage and give her a piece of my mind. Whitney you are a horrible person who needs to learn some manners and respect, also even if you don't like being a bartender, suck it up do the job you're being paid for and smile. Mind blowing that she is in an industry where her income is based on tips. Maybe that's why she is so horrible? Anyways enjoy the hotel, but stay away from the bar if Whitney is there. Unless of course you enjoy horrible service and being ignored!

  • Stayed December 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Gigem80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 7, 2012 via mobile

I loved the clean, modern look. Also, I was very please to find a free bottle of water in our room. The beds were very comfortable and the bathroom was super clean and sleek. The clerk who helped us seemed to be new and was very nervous not what I was expecting at all but over all the room was great.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jessyjaychrisjess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Rooms seemed clean as did the lobby area. I did not eat the breakfast so I can not comment about that. The single elevator seemed pretty slow. Overall a nice stay with no complaints. Close to park where softball tournament was played.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RegularPerson78701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 30, 2012

I was very excited to book 2 rooms at this hotel for the weekend of A&M vs LSU!
This was one of the only hotels still available (in December 2011) in town after the game was announced.

Out of the blue and without any notice, on April 26th I noticed two charges on my credit card for the amount of $526. Turns out that is the full amount + taxes for the hotel stays which should have occurred at the end of October. That's over $1K. That's a lot of money!

I called the hotel to inquire about the charges. The girl at the front desk had no idea. When I finally talked to someone else ( the manager I think ), he said those charges were deposits.

What hotel charges the full amount as deposit 6 months in advance?!?!?
No other hotel in College Station has ever even charged me a deposit!

At this point, I'm not happy. But at least I have hotel rooms for the LSU game weekend.

I had friends back out on me the week of the game. So I cancelled the reservations well before the cancellation deadline. I cancelled via Starwood Preferred (the rewards program) rather than the hotel directly. When I asked about my deposits, she was very confused. She said my reservations did not require a deposit.

It has been over 10 days. I have still not received a refund of my deposits!
I am still working with Starwood to resolve this problem.

My advice is to stay away from this hotel!!!!

Room Tip: Book at a reputable hotel instead!
See more room tips
  • Stayed October 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton College Station

Property: Four Points by Sheraton College Station
Address: 1503 Texas Ave S, College Station, TX 77840-3328 (Formerly Clarion Hotel College Station)
Phone Number:
Location: United States > Texas > College Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 35 Hotels in College Station
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton College Station 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Four Points by Sheraton College Station is near Texas A&M University. Onsite, we have a 2,200 sq ft ballroom that can be divided into smaller meeting rooms for more intimate gatherings. ... more   less 
Reservation Options:
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Also Known As:
College Station Clarion
Clarion College Station

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