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“CHECK IN is 4PM-do not arrive early”

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Hilton College Station & Conference Center
Ranked #10 of 36 Hotels in College Station
Severna Park, Maryland
Level Contributor
409 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“CHECK IN is 4PM-do not arrive early”
Reviewed March 25, 2012

Plane arrived at College Station at 11:45AM, waited 25 minutes for the free shuttle. No cabs to be found. Tried to check in at 12:30PM to an upgraded room (suite)….not ready, I was told room would be ready by 4PM!
Finally, got into room at 3:40PM
My fault for getting here so early, but my other choice was to make connections to arrive at 9PM. Got up at 4:30AM on the east coast to make connections to get here early in the day. The long wait for a room was unreasonable, when they were aware I was sitting in the lobby. Checkout is 12 noon so it takes a long time to make up a room at this location. So do not arrive early! Also some people were getting rooms earlier, but not me...apparently they were regular rooms...suites take longer to clean?
So do not arrive early! and if you do,,, do not upgrade to a suite!

  • Stayed March 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank dennis w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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773 reviews from our community

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Stephenville, Texas
Level Contributor
101 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 15, 2012

I recently stayed at the Hilton for a conference. In spite of the fact that our conference contained several hundred teenagers I thought the hotel did wonderfully well. First off the room was, and the hotel in general, was very clean and stayed that way during our stay. The bed/mattress was truly one of the most comfortable I've found in a hotel. The soundproofing was really good. The wireless internet performed well the whole time with few slow downs. While breakfast was not included the hotel restaurant was actually very good and very reasonably priced. The hotel bar had a selection of local beers that was outstanding at a $3.50 a draft was far from hotel bar prices.

Sadly it was February and cold outside but the pool area looked like it would be great during the summer. I also very impressed with the fitness center. It was a bit hard to find (in the basement) but it was truly the best fitness center in a hotel I've found. Recently remodeled, top of the line equipment and very large area. It included a wide variety of machines and weights all kept very clean. It was a big step up from the normal "we converted a room to a fitness center" type place.

Conference wise the hotel handled everything well and the staff was friendly and attentive, even with all the teenagers running around.

  • Stayed February 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank notyours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
92 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed March 14, 2012

We received an upgraded suite which was very comfortable. My only complaint is that the outdoor pool isnt heated and it was too cold to swim. The staff was helpful and the public areas and rooms are spotless. The business center was very convenient. That's important because like us, many of the guests are here for conferences and university-related academic events.

  • Stayed March 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerusalembarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hurst, Texas
Level Contributor
211 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed March 3, 2012

We stayed at this place because of attending a meeting. I've stayed with many a Hilton branded hotel and this one was a surprise. Since it's in a college town that has little more than college to draw people to it, the hotel was a hotbed of activity. The inn is run by students - lots of them - but they seemed to be well trained and knew what they were doing. The free (more or less) cooked to order breakfast resulted in a little bit of stumbling by the staff, but they corrected the problems in short order. Our room was on the top floor, that is the Hilton Hhonors floor, and it was in decent shape. Someone had put on a toilet seat that is too large for the toilet thereby inhibiting the bathroom door from swinging open with the toilet seat down. The bathroom door wouldn't lock, and there had been some leaking above the bathroom ceiling showing signs of water damage. The inn used those ill-conceived digital thermostats in the room making heating and cooling never quite comfortable, but we seem to be stuck with these junk devices nationwide. The bedding and linens were in great shape. The conference facilities were downright shocking. The place was huge - big enough for the largest of conventions, and they also offered a theater which I am not accustomed to seeing in any convention hotel. Despite the minor shortcomings, I'd give the property a grade of "A," and would not hesitate to use it again, or recommend it to another.

Room Tip: I don't have a clue.
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  • Stayed February 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arnold_Ziffel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 21, 2012

I stayed at this hotel during a conference. It is a good hotel for a small conference because it is centrally locaed to many resturants and the meeting rooms aren't so spread out that you have to look all over the hotel for a meeting. The only problem was the parking. I had reserved a standard room but was upgraded to a Junior Suite, which was great. It had lots of space, comfortable bed, 2 TVs, great view, microwave and frig. The furniture is a little dated but clean and spot free. The restaurant has great food which wasn't very pricey. The service was good just one problem with my room service order.

Room Tip: The 10th floor has a great view of the city
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  • Stayed February 2012, traveled on business
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Helpful?
Thank jean b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 15, 2012

The folks at this hotel are always great.....I was check in fast and checked out even faster. The room I reserved wasn't exactly what I thought it should be but the front desk fixed it right away by using my print out of my confirmation.

Room Tip: Make sure you are a hilton honars member and asked for a room on 7 or higher
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  • Stayed October 2011, traveled on business
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Helpful?
Thank mjj179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 15, 2012

I stayed at this location over the Christmas holiday, I couldn't of asked for a better stay.

Check in time is normally at four. I got to the hotel around noon, and forgot to call to ask about early check in. Not only did they not mention how early I was, but they upgraded me to a junior suite without me asking! It was great!

The location of the hotel can't be beat either. It's next to bars, and restaurants, and every convenience you could ask for you can see from the lobby. All in all, great stay, I'll be back Hilton College Station!

  • Stayed December 2011, traveled solo
    • Value
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Helpful?
Thank d4whatver82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton College Station & Conference Center

Property: Hilton College Station & Conference Center
Address: 801 University Dr E, College Station, TX 77840-2116
Phone Number:
Location: United States > Texas > College Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in College Station
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton College Station & Conference Center 3.5*
Number of rooms: 303
Official Description (provided by the hotel):
Situated at the intersection of University Drive and Tarrow Boulevard in College Station, Texas, the Hilton College Station & Conference Center gives guests easy access to Texas A&M University, Brazos Valley and Bryan, TX. Use our local shuttle to get to those and popular nearby attractions. Enjoy the convenience of our on-site restaurant, bar, and room service. Our ample meeting space, skilled event staff, and A/V equipment make our hotel ideal for conferences, receptions, trainings, and weddings. ... more   less 
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Also Known As:
Hilton College Station And Conference Center
Hilton College Station Hotel College Station
College Station Hilton

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