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“Comfortable room for business traveler” 4 of 5 stars
Review of Holiday Inn Express College Station

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Holiday Inn Express College Station
Ranked #24 of 35 Hotels in College Station
Palestine, TX
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Comfortable room for business traveler”
4 of 5 stars Reviewed February 13, 2013

I've been staying at another Holiday Inn in College Station but decided to try this one for the free breakfast. I'm glad I did. The rates are good, room was comfortable and clean, and it's in a very convenient location. I would recommend this for business travelers who like HI Express hotels. It was nothing to get excited about but overall a good experience. I like that they check the room key at the front desk BEFORE you go up to your room -- nice plus! Also, parking is a little tight on business nights but doesn't mean you'll have a walk far even if it's full.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank W5PFG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    20
    28
    15
    6
    6
See reviews for
24
8
5
23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Myrtle Beach, South Carolina
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

Passing through and heading North. As always Holiday Inn Express comes through !!! The front desk (Leo) was very helpful when I arrived. Had the convenience of a 1st floor room. Great night sleep before heading out early the next day.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Candy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfels, Texas
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

The staff was friendly and professional, and got me checked in super fast, as well as gave me a room upgrade. The location of this property is super close to most of the popular attractions in College Station, and within walking distance of many restaurants. I will defiantly be back!

Stayed December 2012, traveled on business
Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 30, 2012

This hotel was nice. The staff was friendly and helpful. The elevator was slow. Everyone complained about it but then laughed and waited patiently. Will stay again. Beds were comfortable and a/c worked great.

  • Stayed August 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Queeny259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Texas
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed August 3, 2012

Clean hotel. Pleasant room. Overpriced, outrageously so. But, unbelievably, we were charged TWICE for this overpriced stay. I reserved on one card, my husband paid with another. This hotel NEVER released the reserved amount and the amount is still "pending" with the other card. I have a paid in full receipt, yet my husband has called this hotel THREE times to get them to release and it has not been done. Our credit card company says it definitely has not been released by the hotel. My husband is researching a corporate number to call as I write. Have stayed numerous times in HIE's and used different cards to reserve and pay, and we have never had this happen. To say we're not happy is an understatement. And, by the way, for this price, the breakfast should have been fresh and plentiful. This one was not. Had to speak to the desk (a young college student, apparently) both days to have food replenished. Come on now.

Room Tip: No tips. Stay somewhere else where there's more professionalism. Not typical HIE efficiency.
See more room tips
  • Stayed July 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank IBLibrarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express College Station, responded to this review, August 17, 2012
Dear IBLibrarian,

Thank you for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,

Janice A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois, USA
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 2, 2012

The bedrooms and lobby seemed slightly tired and cramped. However, rooms were comfortable and clean with typical HIE features. Would stay again if traveling in area and looking for just a comfortable night but not more.

  • Stayed August 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank CathyHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed May 11, 2012

Location is great if your going to A&M, otherwise I would pass. Payed way to much for a 1 night $140.00 is outrageous. Staff was friendly, breakfast was awful. Room was like a sauna.

  • Stayed May 2012, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Express College Station, responded to this review, June 28, 2012
Dear Paul T,

Thank you for your recent stay with us and reviewing our property. It's nice to hear that our staff and location were a plus during your stay. However, please do accept our apologies for not being able to deliver an exemplary Hotel stay experience. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Irish V.
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express College Station

Property: Holiday Inn Express College Station
Address: 1203 University Dr E, College Station, TX 77840-2124
Phone Number:
Location: United States > Texas > College Station
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 35 Hotels in College Station
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express College Station 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites College Station is ready to meet all your business and leisure needs. We offer large comfortable rooms, business center, fitness center, guest laundry, and free wireless high-speed Internet access in all guest rooms. Conveniently located in Bryan/College Station close to Texas A&M University & Blinn College - Bryan Campus. Come to relax at our friendly, clean and comfortable hotel. Additional hotel features include complimentary hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs plus bacon, sausage and scrambled eggs. We have also created the world's best tasting cinnamon roll. Visit College Station, TX and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express College Station Hotel College Station
Holiday Inn College Station
College Station Holiday Inn

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