Please note: the date of stay is shown as March 2010. I was not able to use a future date in this field, so I used the date of my unexpected cancellation. I never stayed there at all because my reservation for May 14 was cancelled by Country Inn and Suites.
My experience is exactly the same as the previous poster. Reservation confirmed online at countryinns.com, cancelled due to "computer glitch." Neither customer service [--], nor Mr. Patel at the College Station hotel, [--] would take responsibility; each said the other was to blame. Who cares? I now have no room and there are no other rooms within 60-70 miles. Customer service refused to send me a written notification of cancellation. Mr. Patel says he will -- hasn't yet. Will never, ever, book with Country Inn and Suites -- anywhere! They can't seem to operate a reservation system and their customer service is pathetic -- no -- it's non-existent.
- Official Description (provided by the hotel):
- The brand new Country Inn & Suites of College Station is open for business! Our beautiful property is located on Southwest Pkwy, minutes from Texas A&M University, with easy access to all of Bryan and College Station. We do offer the state rate as well as special group rates. We hope you consider us for your meeting, event, and accommodation needs and look forward to doing business with you!Hotel amenities include:• Business Center featuring a computer, printer access, free Wi-Fi and fax services • Complimentary hot breakfast Mon-Fri 6am-9:30am, Sat-Sun and holidays 7am-10:30am• Coffee, tea and cookies available at the front desk 24 hours (complimentary)• Daily housekeeping service• Fitness Center with treadmill, elliptical machine, stationary bike and multi-weight system• Forgotten items service• Club CarlsonSM hotel rewards program (Earn 15 points per dollar spent)• Group rates available• High-speed, wireless Internet access throughout the hotel and guest rooms (complimentary)• Guest laundry facilities• Local calls (complimentary)• Meeting room (accommodates up to 60 people)• Outdoor pool and spa• Parking on-site (complimentary)• Read It & Return lending library• Weekday USA Today newspaper (complimentary)• All hotel rooms feature a flat screen TV, refrigerator and microwave, as well as a spacious granite-appointed bathroom. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Carlson, Hotels.com, Booking.com, Orbitz, Expedia, Priceline, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your Country Inn & Suites By Carlson, College Station reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.