We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Service and quality on a steep decline”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hawthorn Suites by Wyndham College Station
Ranked #7 of 36 Hotels in College Station
Certificate of Excellence
Bay City
1 review
“Service and quality on a steep decline”
Reviewed March 9, 2013

Check in was a nightmare. Customer service at front desk was virtually non-existence. Room was very noisy.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Loren O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hawthornmanager, General Manager at Hawthorn Suites by Wyndham College Station, responded to this review, March 13, 2013
I would personally like to thank you for taking the time out of your day to complete our guest survey. I understand that you had a few issues during your stay and I am working with my team to make sure in the future we provide the best customer service that each guest deserves. I would also like to let you know that I have informed my staff regarding the customer service not up to standards. Please feel free to contact me should you have any questions. Thank you for your time and have a great day!

Amber Delgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

644 reviews from our community

Traveler rating
    258
    193
    103
    60
    30
See reviews for
350
30
23
186
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
2 reviews
Reviewed March 6, 2013

Hotel was great! The rooms were very spacious and comfortable. The staff was friendly and were very accommodating.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank JayK310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these College Station hotels
5.9 mi away
Best Western Plus College Station Inn & Suites
Best Western Plus College Statio...
#1 of 36 in College Station
4.5 of 5 bubbles 159 reviews
1.9 mi away
Country Inn & Suites By Carlson, College Station
Country Inn & Suites By Carlson,...
#10 of 36 in College Station
4.5 of 5 bubbles 317 reviews
1.0 mi away
Home2 Suites by Hilton College Station
Home2 Suites by Hilton College S...
#3 of 36 in College Station
4.5 of 5 bubbles 357 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Homewood Suites by Hilton College Station
Homewood Suites by Hilton Colleg...
#4 of 36 in College Station
4.5 of 5 bubbles 460 reviews
0.1 mi away
Hyatt Place College Station
Hyatt Place College Station
#5 of 36 in College Station
4.5 of 5 bubbles 343 reviews
1.0 mi away
Hampton Inn College Station
Hampton Inn College Station
#14 of 36 in College Station
4.0 of 5 bubbles 446 reviews
Show Prices
Show Prices
Show Prices

Been to Hawthorn Suites by Wyndham College Station? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hawthorn Suites by Wyndham College Station

Property: Hawthorn Suites by Wyndham College Station
Address: 1010 University Dr E, College Station, TX 77840-2119
Phone Number:
Location: United States > Texas > College Station
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in College Station
#7 Family Hotel in College Station
#10 Business Hotel in College Station
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham College Station 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The perfect hotel for an extended stay or weekend getaway. Enjoy all the amenities of home and experience consistency, quality and comfort when you stay with Hawthorn Suites by Wyndham.Whether traveling for business or pleasure, Hawthorn Suites by Wyndham's full-featured, spacious suites and convenient amenities make this hotel in College Station ideal. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Travelocity, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, HotelsClick and HotelQuickly so you can book your Hawthorn Suites by Wyndham College Station reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites By Wyndham College Station Hotel College Station
Hawthorn Suites College Station
College Station Hawthorn Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing