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“Nice place but way overpriced” 4 of 5 bubbles
Review of Hyatt Place College Station

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Hyatt Place College Station
Ranked #5 of 36 Hotels in College Station
Certificate of Excellence
Houston
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice place but way overpriced”
4 of 5 bubbles Reviewed October 28, 2013

I like Hyatt Place hotels and stay at them often for business travel. The College Station Hyatt Place is like the other Hyatt Place hotels and very nice, comfy, clean, and a step above most other motel choices in College Station. However, this Hyatt Place holds travelers hostage with a truly exorbitant rate on A&M football weekends (in excess of $300 a night), a rate higher than much nicer 4 and even 5 star hotels I have stayed at, and they have a policy requiring that the room be held with a credit card that is charge regardless of whether you show up because of a no cancellation policy. While I understand they may have issues with last-minute cancellations, they fail to take into account return travelers or Hyatt gold customers, and they get away with it because they are in a small town where there is not much choice. I find it obnoxious of the owners. Nevertheless, it is a nice little hotel. The staff tries hard but is young and inexperienced, and I had to laugh at some of the things they said and recommended. Training in a small town is clearly lacking. Would I stay here again? Maybe -- there are other decent choices with larger rooms for significantly less money, and more reasonable policies, that I would probably choose instead for a football weekend.

Room Tip: Ask for a room facing the parking lot to avoid noise from University Blvd at the front of the hotel
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HoustonKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
    176
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Fort Worth, Texas
Level Contributor
162 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed October 26, 2013

Any place in town could take advantage of the game day crowd, but they really do a good job trying to helpful. There was a night before shuttle to Northgate as well as a game day shuttle to Kyle field. The breakfast burritos were tasty. Water and '12th man' towels were by door on the way to the game. Rooms are spacious with siting area and large flat screen TV's.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveljim007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richardson, Texas
1 review
5 of 5 bubbles Reviewed October 25, 2013

Every time I stay at the Hyatt Place College Station, I am always so impressed by the outstanding customer service I receive from each and every one of their staff. The accommodations far surpass most properties I have stayed at, and their fitness center is perfect for a frequent traveler like myself. The staff there truly make it feel like a home away from home---I can't imagine staying anywhere else when I'm in College Station.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank iceman2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria V, Assistant General Manager at Hyatt Place College Station, responded to this review, November 15, 2013
Thank you so much for your great review! It is so wonderful to hear that our outstanding customer service and accommodations help to make the Hyatt Place College Station your home away from home. I'm also glad you were able to take advantage of our 24-hour Fitness Center! We feel that having new equipment with state of the art LCD Tablet Entertainment systems truly makes for a fantastic workout experience! We so value your loyalty to Hyatt and hope to show you more of our "service with a smile" the next time you're in College Station!

With warmest regards,
Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

My stay at the Hyatt Place in College Station was just fantasic. You get to experience the aggie hospitality the minute you walk in the door. The hotel is very well maintained and their attention to detail makes the difference. I travel alot and stay alot with Hyatt and this is one of their best properties in my opinion. I was there this weekend to visit my son and get better aquainted with College Station and the university. The staff at the Hyatt Place help you to get into the aggie spirit equipping you with 12th man towels and water for the game. The workout facility and the pool/hot tub were very nice and the breakfast Saturday morning even included some local specialities. I was even able to get a last minute ticket to the football game and just totally enjoyed my whole weekend. Look forward to coming back when my schedule allows!

Dave L

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank annazach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hpcollegestation, General Manager at Hyatt Place College Station, responded to this review, October 22, 2013
Dave,

Thank you so much for your kind words!! We do strive to provide the best accommodations in the Bryan / College Station area. Our focus is to be the friendliest and cleanest hotel in the city and we truly enjoy receiving feedback such as yours to let us know we have succeeded. During the game day weekends we like to provide you with a few extra amenities such as the 12th man towels, evening cookies, bottled waters, and even the famous complementary Fuego Breakfast Tacos. Thanks again for staying with us and we look forward to seeing you again in the future.

Sincerely,

Robert Levy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas
1 review
5 of 5 bubbles Reviewed October 9, 2013

I have stayed here a number of times while visiting my Aggie children. As a single mom I appreciate getting a "suite" for the price of a room. The room is clean, comfortable and has a well decorated sitting area for me to relax or bring family or guests. The staff is friendly and consistently thoughtful of my needs. The hot breakfast is good and I like that I can get a glass of wine in the evenings if I want. I've stayed at other CS hotels but this, by far, is my first choice.

  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
7 reviews
4 hotel reviews
5 of 5 bubbles Reviewed October 8, 2013

My stay at the Hyatt Place in College Station was great. The staff was super friendly and helpful (especially Monica, Callie & Jennifer) The rooms where clean and comfortable. Enjoyed the breakfast and location to other establishments. Will definitely stay again.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scotty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
97 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed September 28, 2013

Is this a world class hotel? Absolutely not. Is it a clean, comfortable, friendly place to spend a college football weekend? Absolutley. The staff really tries to pay attention and be attentive and helpful. The rooms are clean and comfortable, and all in all it is perhaps the best of the alternatives.

Room Tip: Back side east end
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hoh_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place College Station

Property: Hyatt Place College Station
Address: 1100 University Drive East, College Station, TX 77840-2121
Phone Number:
Location: United States > Texas > College Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in College Station
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place College Station 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hyatt Place College Station Hotel College Station
Hyatt College Station

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