Service is poor, No its worse then that, it is just bad.
1. They had the Rm wrong. (Smoking for a family of 4 with young kids).
2. Got the room fixed then no linens on the bed.
3. Call the desk for linens no answer!!!
4. Go to the desk, no one there for over 34 min.
5. Finily get a blanket then had to explane TO THE STAFF WHY I WANTED 2 SHEETS TO GO WITH THE BLANKET!!! Duh!!
6. Go to beakfast at a respectable hour of 8am. They are out of almost everything. I asked the desk person for a refill for my family. she stated "I can see the from here we have cereal". Rude!
7. When she "I guess it's a one person show" came to refill she was asked by another patron "how long should I heat a sausage?" She stated "until its hot". Rude again!!
I won't stay here again. I travel a lot inside TX and have stayed at many Baymont's. this is not like the other experiences I've had "not the status quo". But it does turn me off for the others as I will never forget this!!
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- Also Known As:
- Best Western Clute
- Clute Best Western