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“Wonderful stay”

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Holiday Inn Express Childress
Ranked #2 of 9 Hotels in Childress
Certificate of Excellence
Reviewed December 10, 2013

We stayed one night at this Hotel on our way back to Tampa after viewing the Grand Canyon/Monument Valley,We arrived in Childress around 6pm and had a quick look around the Town to decide where we would eat later that evening before we checked into the Hotel.Upon arriving at HIE we inquired about taxis to be told there was none but then the Manageress asked where we wished to go and then promptly said she would be very happy to take us to the local Steakhouse and pick us up when ready,hows that for customer service!
Very clean Hotel with all the amenities you could wish for.

  • Stayed: November 2013, traveled with friends
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Thank Gabwoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rashell w, General Manager at Holiday Inn Express Childress, responded to this reviewResponded December 12, 2013

Thank you for the wonderful post. It was such a pleasure to be of service to you. We enjoyed your group and are thrilled you found us to be a wonderful place to stay. We hope you will get back to Texas and come see us someday.

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Reviews (217)
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153 - 159 of 217 reviews

Reviewed December 1, 2013

This is a very nice hotel. It is off the main highway a bit so is very quiet. Very clean and close to new! If you are staying in Childress, please stay here, it will be well worth it! We stayed here and they also took great care of my mom when she wrecked her van on icy roads.

Stayed: November 2013
Thank Evan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rashell w, General Manager at Holiday Inn Express Childress, responded to this reviewResponded December 3, 2013

Thank you for taking the time to let people know about your experience with us. It was a pleasure to take care of your mom during her time of challenge. Our visits were always pleasant. We look forward to the next passing your family makes and we only hope it is a good reason to stop in Childress.

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Reviewed November 18, 2013 via mobile

I chose this hotel based on Trip advisor reviews and because we needed a pet friendly hotel. While it wasn't a terrible experience, there were a couple things that made me uneasy.

We are a family of four which meant we used every single towel provided. Of the four large bath towels, one had a noticeable stain. Of the hand towels, two had stains, one especially large and faded brown. Hard to imagine someone could miss it! Next, stain on the sheets of one bed.

My advice to all hotels - discard all sheets and towels with stains! It is disgusting and unsettling.

My other negative was a spider the size of a quarter hanging out on a wall which my husband had to kill for me before I could sleep easy. And the bathroom fixture clearly had a few dead bugs lying in the bottom. Not appealing.

That being said, employees were friendly, the breakfast selection was very, very good, and the room had been dusted quite well - noticeably well in fact.

Make sure you step outside and check out the moon if it's full because it is spectacular out there in the dark behind the hotel.

All in all I think we would choose a different hotel if in the area again because stained bedding and towels makes one uncomfortable wondering just how clean everything is.

Stayed: November 2013
Thank Butterfly_n1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rashell w, General Manager at Holiday Inn Express Childress, responded to this reviewResponded November 21, 2013

We apologize that we fell short of your expectations. The stained linen is an unacceptable failure on our part. We really do work hard to provide our guests with linen that is free of stains and that are of good quality. We have a recycling program where all old linen goes to a homeless shelters. We never intentionally allow substandard linen to be placed in guest rooms. We also provide extra towels or linens on request. Had I known about your issues I would have immediately had you moved to another room without the bug issue and where linens would have been perfect. I am so glad you were able to see and that you commented on the efforts that our housekeeping staff takes to make sure rooms are clean and dusted. I am also a big fan of our location, the openess really allows for a breathtaking view of full moons and sunsets that are as big as Texas. We truely regret that you do not feel like you could return to our hotel. Our guests and their satisfaction are something we take seriously and personally. If you would like to contact me for further discussion feel free to use my email hi2frontdesk@hotmail.com

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Reviewed November 3, 2013

This is the second time we have stayed here traveling from Colorado and it was fantastic both times. The staff is extraordinary. The king suite rooms are huge, immaculate, quiet, and updated. The beds are extremely comfortable. This was the best hotel free breakfast ever....wide variety including hot items with an attentive staff restocking and overseeing. Warm cookies at check in are a plus.

  • Stayed: October 2013, traveled as a couple
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Thank krla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rashell w, General Manager at Holiday Inn Express Childress, responded to this reviewResponded December 12, 2013

We are thrilled you enjoyed your room. I too, love our king beds they are so fluffy and comfortable. We are glad you enjoyed our breakfast it is our goal to offer every choice allowed to us so hopefully everyone will find something. Thank you for posting such a great review.

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Reviewed October 21, 2013

We stayed on our way back from Las Vegas at this location in Childress, TX. It was difficult to find the entrance into the hotel as there are no signs to guide you and you have to go through a Walmart Parking lot. We were surprised to find out that the price for a room was $30 more than what we had paid at a HIE in downtown New Orleans, but really didn't want to drive too much more for the night, so we decided to stay at this place. Was woken by a passing train at least three times during the night, beds were comfortable and rooms were clean. It was OK, but some of the supplies we received at other HIE were stocked at this location. Knowing what I know now, believe there are better deals out there than the price paid for this location.

  • Stayed: October 2013, traveled as a couple
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Thank SatisfedwithService
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rashell w, General Manager at Holiday Inn Express Childress, responded to this reviewResponded October 23, 2013

We are sorry you did not feel like we met your expectations. Our unique location (being set away from the town) does offer different sights and sounds. We are grateful the moving train does not blow its whistle and that it is set back from our hotel. We do honor requests for room locations such as countryside views or away from the train so please, ask for preferred rooms. We are glad you found your room to be clean , comfortable and well stocked with amenities. If you would like to further discuss your rate feel free to contact me at hi2frontdesk@hotmail.com.

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Reviewed October 17, 2013 via mobile

Just a quick overnight stay on our way home to Wyoming.the room was in great condition,& extremely clean.the front desk night auditor was very sweet & informative. We got complimentary snacks as IHG rewards members & were treated nice by the staff.the beds were extremely comfortable.my only compliant was that there were workers repairing the roof early in the morning that woke us up.thst was unfortunate,though the hotel mgr was kind,apologetic,& offered us some complimentary toiletries & an offer to redeem a few bonus points for the nuisance which was unexpected but so appreciated.this hotel was very pleasant,we would def stay here again.

  • Stayed: October 2013
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Thank PermaVacationer78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rashell w, General Manager at Holiday Inn Express Childress, responded to this reviewResponded October 18, 2013

Thank you for posting such a positive review. We appreciate you noticing the good things and for understanding the need we had for a repair. It was such a pleasure to meet you and we will look forward to seeing you again.

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Reviewed October 15, 2013

We stayed at this hotel on our way back from Denver, Co. It has a great location right off of the highway. Although it is in what looks like an old town, it is a very nice building. The people were very friendly at the hotel. The rooms were great. The bed was so comfortable and nice. My husband has been having so much pain in his knee. When he laid down in the bed, he went right to sleep and slept like a baby. The rooms are large and the bathroom is spacious. The breakfast was terrific. I would definitely make a point to stay here again if I ever pass through this way again. I highly recommend this hotel.

Room Tip: The entrance is a little tricky.
  • Stayed: October 2013, traveled with family
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Thank dandm3829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rashell w, General Manager at Holiday Inn Express Childress, responded to this reviewResponded October 17, 2013

We are glad you found our beds to be clean and comfortable. It is wonderful to hear your husband was able to relax and sleep so well. We believe breakfast is an important meal that is why we put so much effort into ours. We are glad you enjoyed your stay with us and we look forward to seeing you again.

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Additional Information about Holiday Inn Express Childress

Address: 3001 Avenue F NW, Childress, TX 79201-2233
Phone Number:
Location: United States > Texas > Childress
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Childress
Price Range: $92 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Childress 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express Hotel & Suites- Childress, Texas-Gateway to the future. You will find the charm of this small town just the perfect place to stop while traveling from Wichita Falls or Amarillo, Texas. Childress is also on the direct route of Hwy 287 which will carry you to and from Canada and Mexico. Talk about a scenic route! Take some time during your visit to enjoy Baylor Lake which is located about 9 miles NW of the hotel which is known for great bass fishing! Take a stroll over the walking bridge across Fair Park Lake or walk around on the trails along the lake. Visit the historic Downtown District and shop for some great antiques! Bring extra room in your truck! Our business partners will enjoy the convenience of our location to Childress Regional Medical Center, TDCJ- T.L. Roach Unit, Super Wal-Mart, B3R Country Meats, and Childress District Office of TXDOT. Our business travelers will also enjoy our larger than life suites with spacious work desk and wired and wireless high-speed Internet. We look forward to serving you while staying in Childress, Texas. So Stay Smart and enjoy the Smart Features of our beautifully appointed hotel. ... more   less 
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Also Known As:
Holiday Inn Express Childress Hotel Childress

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