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“Michael T” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Carthage

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Holiday Inn Express & Suites Carthage
Ranked #2 of 7 Hotels in Carthage
Van, Texas
1 review
“Michael T”
5 of 5 bubbles Reviewed November 23, 2012

I have stayed at this hotel and it is one of the best ever!! The staff is very friendly and helpfull. But I am writing this review for another reason. I was 2 hours from my office the other day and needed to print a work order to complete a job. I walked in and ask the lady at the front desk for a huge favor. She ask me if I was a priority club member and I said I was and showed her my priority card. She never ask another question, just handed me a key card to the business center and said "help yourself to the business center and print whatever you need." Not only did it save me 4 hours of driving, I would not have been able to complete the order that day. I love to stay at Holiday Inn Express and this is just one of the reasons why. Thank you so much for helping make my appointment on time and I will be staying with you all again. Your the best!!!!!

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michael I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    47
    7
    2
    1
    1
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 2, 2012

I travel for business to Carthage often, and first thing on my checklist is to book a room in this hotel. The staff is fantastic, especially Laura, whose customer service is incredible. She is very pleasant, sharp and makes sure that your stay is pleasant. If you have any issues, she gets them taken care of quickly.
The rooms are spacious, clean and well tended to. I would recommend anyone visiting or passing through Carthage to check this hotel first.

Room Tip: Ask Laura for a room away from the loop. It is quieter. Try the top floor first so you don't h...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VJ K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carencro, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 6, 2012

When we arrived at the hotel on our motorcycles, the hotel manager, Michelle Jones, greeted us outside. It was a hot day so she gave all 6 of us free bottles of water immediately. She checked us in in no time. I had forgotten my Priority Club rewards card. Michelle searched for my account and made sure to add my points for that nights stay as well as the stay from the night before in Hearne, TX.

Her hospitality was extremely refreshing and showed that she really cares about taking care of her guests.

We will definitely stay again on future rides!

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Missir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 22, 2012

Our room was large, well appointed and amazingly quiet. Nice pillows. The breakfast was abundant, full of variety and, oh dear, the biscuits and gravy. Yum. Don't miss the pancake machine. Just push the button and in a minute 1, 2, 3 hot pancakes come popping out. After the biscuits and gravy I still had to try the pancake deal. The staff is simply over the top...welcoming, friendly, helpful and well informed about all the activities available in the area. This was a weekend to remember and I have made reservations to return next year.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Becky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 22, 2012

The most pleasurable hotel experience we can remember. From the front desk to the housekeeping personnel, everything was simply perfect. Michelle was untiring in her efforts to see that everyone's expectations were met and even exceeded. Our room was large, clean and beautifully decorated. We will surely return next year for the Texas County Music Hall of Fame annual show. Thank you all at the Holiday Inn Express.

Room Tip: I'm sure all their rooms are equally great.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DubD2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 22, 2012

My Husband and I had the plesure of staying in this hotel August 17th thru August 19th - What a beautiful facility the rooms are very clean and the maid service is second to none. Michelle (the manager ) is not only a sweetheart she is very meticulous in every aspect of this facility and a hands on person. She treats you like you are one of her family makes you feel like you are her main concern. Just can't say enough good things about the staff at this facility. We absolutely loved our stay there. The breakfast was wonderful. I will definitely stay here again - already have reservations for next year. Sandy

Room Tip: as far as i can tell there isn't a bad room in this hotel very well organized and very well laid...
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  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sandy0146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 18, 2012

The staff is very helpful and thoughtful. As for price we got a suite with 2 beds because I wanted space. A little pricey but I am glad I did. The rooms were clean and well equipped. The breakfast was a standard breakfast that Holiday Inn Express offers. The kids loved the Pancakes and cinnamon rolls. Wife and I were able to enjoy a movie with streaming video thanks to the internet and the NETFLIX subscription, while kids were at the pool. The kids loved the pool toys. Would definately return!

Room Tip: If you can splurge go for the suite.
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Carthage

Property: Holiday Inn Express & Suites Carthage
Address: 2295 SE Loop, Carthage, TX 75633-3161
Phone Number:
Location: United States > Texas > Carthage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Carthage
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Carthage 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Come and relax at the newly built Holiday Inn Express & Suites here in deep East Texas, just a short drive away from downtown Carthage. ... more   less 
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