I am sorry to have to write this review, having enjoyed previous stays at this facility. But it is totally ridiculous to see the decline here since the hotel is practically brand new.
The rooms are in need of some SERIOUS elbow grease to remove scuff marks, etc. from the walls -- and repairs as well. They do not scream CLEAN -- rather, CLEAN ME NOW!! Noticed visible chips in some of the oddest places -- tops of the hanging headboards -- holes punched in bathroom walls??? The final straw was bugs that looked liked silverfish in the beds -- tops and under, as well as bathroom floors.
Final verdict -- staff was pleasant enough and tried hard but didn't seem up to the task and only offered apologies .... Finally decided to go a few minutes up the road to Hampton Inn that has impeccable standards and works hard to maintain them -- well worth the extra bucks.....
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- Also Known As:
- Burleson Best Western