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“Pretty nice for a "Port-in-a-Storm"”

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Hampton Inn & Suites Buffalo
Ranked #1 of 6 Hotels in Buffalo
Certificate of Excellence
Reviewed January 31, 2014

We were forced off the interstate (I-45) at Buffalo, TX by the closing in of an ice storm as we headed north from our winter sun trip during late January of 2014. We were fortunate to find a nice hotel right at the exit. A good bed, clean, nicely decorated hotel and room, hot breakfast included, (and free “breakfast on the run” in a bag if you want it) indoor heated pool, and hot tub and flat screen TV. Free wifi and TV reception were unavailable that evening because the ice storm shut down their satellite feed. Since we may have gotten the last available room it is understandable that the desk would not negotiate the price but even so it was only a little higher, at $116, than we had been experiencing down the road. There is no on-site restaurant and no way to go out that stormy night so we raided our emergency kit, prepared our kit food in the lobby (there was no microwave or refrigerator in the room) and survived the storm quite comfortably. The hotel staff and breakfast crew were friendly, helpful and, generally quite capable of coping with the difficult storm situation. We would recommend this inn to others and would stay there again ourselves, but would like to pay a bit less next time.

  • Stayed: January 2014, traveled as a couple
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Thank royboy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trushar P, General Manager at Hampton Inn & Suites Buffalo, responded to this reviewResponded February 4, 2014

Hi,

We are glad you had a pleaseant stay here at the Hampton Inn & Suites in Buffalo, TX. Sorry about the cable being out due to the weather and yes we do not have a on site resturtant. Sorry about rooms not having mircowave and refrigater in the room alll my regular queens do not have microwaves and refrigates just an Fyi on the next time you stay here. Hopfully next time you come and stay we do not have an ice storm.

Thanks,
Trushar Patel.

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Reviews (198)
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150 - 156 of 199 reviews

Reviewed January 28, 2014

I had no problems at the hotel. Room was clean, modern, and welcoming. Location was near lots of food places and right off the highway. I like this company and would recommend this location to a friend.

  • Stayed: January 2014, traveled solo
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Review collected in partnership with Hampton
Thank Torrie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trushar P, General Manager at Hampton Inn & Suites Buffalo, responded to this reviewResponded February 4, 2014

Hi,

We are thrilled you had such a great stay at our hotel and we thank you for writing a positive review. Our goal is to be an outstanding hotel and provide top notch customer service. We are glad we were able to exceed your expectations during your stay. We hope to see you back at our hotel soon.

Thanks
Trushar Patel

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A TripAdvisor Member
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Reviewed January 2, 2014

The staff was excellent and very helpful. The breakfast was good and it had a good variety of choices. The room we stayed in had plenty of room, which was great for our family! If we end up in Buffalo again, we would definitely stay here again.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trushar P, General Manager at Hampton Inn & Suites Buffalo, responded to this reviewResponded February 4, 2014

HI,

We are glad you had a pleasant stay here at the Hampton Inn & Suites in Buffalo, TX. We are thrilled you had such a great stay at our hotel and we thank you for writing a positive review. Our goal is to be an outstanding hotel and provide top notch customer service. We are glad we were able to exceed your expectations during your stay. We hope to see you back at our hotel soon.

Thanks
Trushar Patel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2013

Nice, clean, quiet hotel that has complimentary breakfast, fitness room, business center, and pool. What more does one need! My stay was great, the hotel staff were very friendly and helpful. The fitness equipment was in good shape (had to work off the cookies that were given upon arrival).

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hampton
Thank Tyler P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trushar P, General Manager at Hampton Inn & Suites Buffalo, responded to this reviewResponded February 4, 2014

Hi,

We are thrilled you had such a great stay at our hotel and we thank you for writing a positive review. Our goal is to be an outstanding hotel and provide top notch customer service. We are glad we were able to exceed your expectations during your stay. We hope to see you back at our hotel soon.

Thanks,
Trushar Patel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

This has to be one of the best hampton's we have stayed in. The hotel was luxurious for a hampton. The overall building and the decor looked great. The room was exceptionally clean and comfortable. The staff was friendly and courteous. The breakfast was quite good with variety. The breakfast area was very clean and well kept

  • Stayed: November 2013, traveled as a couple
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Thank len f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trushar P, General Manager at Hampton Inn & Suites Buffalo, responded to this reviewResponded February 4, 2014

Hi,

We are thrilled you had such a great stay at our hotel and we thank you for writing a positive review. Our goal is to be an outstanding hotel and provide top notch customer service. We are glad we were able to exceed your expectations during your stay. We hope to see you back at our hotel soon.

Thanks,
Trushar Patel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

I booked "two queens" via a booking site. This site told that this room has a sofa bed. But, it had no sofa bed. When I claimed about it, your staff told that it is not their fault, and there is no relationship between them and booking sites, and they had no responsibility. I booked this hotel, because we wanted use sofa bed. They were not helpful and friendly at all. And, pool closed at 10pm, and restart 9am. Not convenient. No refrigerator.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hampton
Thank Takuji I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

A great place to stay if in this area! We have stayed at this hotel on a number of occassions, some for family gatherings and some as we have visited relatives inthe area. The staff has always been courteous and helpful, the hotel has always been clean and has a new/modern look.

  • Stayed: November 2013, traveled with family
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    • Sleep Quality
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Review collected in partnership with Hampton
Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trushar P, General Manager at Hampton Inn & Suites Buffalo, responded to this reviewResponded November 23, 2013

We are thrilled you had such a great stay at our hotel and we thank you for writing a positive review. Our goal is to be an Outstanding hotel and provide top notch customer service. We are glad we were able to exceed your expectations during your stay. We hope to see you back at our hotel soon. Trushar Patel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Buffalo

Address: 2624 E Commerce St, Buffalo, TX 75831-6260
Phone Number:
Location: United States > Texas > Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Buffalo
Price Range: $116 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Buffalo 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Hampton Inn and Suites Buffalo, TX is located off I-45 in eastern Texas, at the midpoint between Dallas/Fort Worth and Houston. All rooms and suites include free high-speed internet, microwaves and refrigerators. Start your day with a free hot breakfast featuring our famous waffles every morning or grab Hampton's On the Run Breakfast Bags™ (Mon-Fri). Enjoy free high-speed internet access in every room, get caught up on work in our 24-hour business center or keep up your workouts in our fitness center. ... more   less 
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