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“Robby displays the BEST customer satisfaction that I have not seen in a long while!”

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Quality Inn and Suites
Ranked #9 of 9 Hotels in Buda
Reviewed June 17, 2013

Robby was GREAT! The customer service he provided was unsurpassed. When my room was too loud with the generator going on he even helped me conveniently move with no hassle or questions asked. Hands down the best customer service and comfort level at this Best Western. Must stay when rooms are available. Ask for Robby :)

  • Stayed: June 2013
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Thank cuhrazyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 - 85 of 167 reviews

Reviewed June 4, 2013

The experience that I had & have in all 3 times that I have been here was the best that I have had ever. The workers are very polite & prompt on getting you checked in & making us happy & comfortable. I will always stay here when I return & also tell my friends & family that might travel here to stay in this specific hotel. I LOVE IT HERE..... :).....

Jeanie Micheale (Michelle) Otis :)

Room Tip: Doesn't really matter where you stay, it will be an awesome visit while you are here.....ENJOY...
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  • Stayed: June 2013, traveled with family
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1  Thank Micheale O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

A group of 25 people stayed here for three nights. One of the reservations was "lost" and several others were wrong. When we complained, the manager of the hotel was incredibly rude. The rooms smell like smoke and/or perfume. The a/c did not worki in one room. The swimming pool was not even filled. Hands down, one of the worst lodging experiences I have had.

  • Stayed: May 2013, traveled with friends
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2  Thank richard12356003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

The room was not the cleanest, hotel lobby was hot and same with the room. Breakfast was slim picking, and that room was even hotter. Bed was hard.Not a good place to stay for the overly price it cost.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Justin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

This Best Western is a great place to stay. The staff especially Mike Patel, delivered excellent customer service. The rooms were extremely clean, very comfortable, and well decorated. MIke assisted my elderly parents and made their stay very enjoyable.

  • Stayed: May 2013, traveled with family
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2  Thank BWM123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

Our group of weary backpackers seeking last minute shelter from an oncoming storm received a great deal and wonderful service from Robbie at Best Western in Buda. Two suites, extra towels and extra toiletries. I would definately plan to stay again if I am in the area. Thank you Robbie!

Room Tip: Suite comfortably sleeps 5 or 6.
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  • Stayed: April 2013, traveled with friends
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2  Thank Shelby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

One of the four handicap parking spaces was covered and marked for private use for the general manager. Had to get out of bed to get some soap, so my wife could clean her contact lenses (NO soap in room). Room very dark (low wattage CFLs). Had to go to desk to get a do not distrube sign. Breakfast okay, but gravy was like soup. No current TV schedule, and they do not receive Weather Channel. Room was clean. Breakfast area only had two 4 seat tables, and two 2 seat tables. No fitness center.

Room Tip: Check TripAdvisor for other hotels in area
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  • Stayed: April 2013, traveled with family
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2  Thank Rusty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn and Suites

Address: 18658 S Interstate 35, Buda, TX 78610-5820 (Formerly The Southgate Inn & Suites)
Location: United States > Texas > Buda
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Buda
Price Range: $58 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
The Southgate Inn & Suites Buda Texas Hotels is the great place to stay in Buda Texas located close to the Tanger & Prime Outlet Mall, Cabela Outfitters and downtown Austin attractions. The Southgate Inn & Suites features modern amenities like well-appointed guest rooms, meeting rooms, outdoor pool, fitness center and many more. ... more   less 
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Also Known As:
Best Western Buda
Buda Best Western

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