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“Lazy front desk employees” 2 of 5 bubbles
Review of La Quinta Inn & Suites Bridge City

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La Quinta Inn & Suites Bridge City
Ranked #1 of 1 Hotels in Bridge City
Certificate of Excellence
New Orleans, Louisiana
2 reviews
“Lazy front desk employees”
2 of 5 bubbles Reviewed September 30, 2013

We have stayed at this hotel many times and was very pleased. Except for the last weekend stay. The two employees that worked the front desk put forth no effort to accommodate the guest needs. It seems they were too busy taking smoke breaks right in front of the hotel main door. We were even given old pools towels for bath towels on our 3rd night stay. They did not even pretend to try and help us with our issues, instead the response was always...cannot do it. One word to describe them - Lazy! We will not stay there anymore.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Eddie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGarcia108, General Manager at La Quinta Inn & Suites Bridge City, responded to this review, October 1, 2013
Hello Sir,

I am so sorry to hear that you did not have a pleasant stay. I expect more from my staff and have addressed these issues with them. Our number one priority is the guest experience and you can be assured that this situation will be resolved. I appreciate you bringing this to my attention and hope that you will consider giving us a chance to change your opinion.

Best Regards,
Veronica Garcia
General Manager
lq6204gm@laquinta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

154 reviews from our community

Traveler rating
    117
    26
    5
    4
    2
See reviews for
56
28
17
38
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Spring Branch, Texas
1 review
5 of 5 bubbles Reviewed July 28, 2013

The hotel went out of their way to accommodate me on my recent fishing trip to Bridge City. They even kept my fish in their freezer until I was ready to leave. The breakfast was served early enough even for a fisherman. The room was very clean as was the entire hotel. The staff was excellent.

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank Janeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGarcia108, General Manager at La Quinta Inn & Suites Bridge City, responded to this review, October 3, 2013
Happy to hear that you enjoyed your stay and had a great time fishing. See you soon on your next fishing adventure!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 25, 2013

This was my second time to stay.First time right after they opened .Have stayed all over the country;usually on military bases.The staff went above and beyond !!!Cleanest I have ever stayed in.Breakfast was great.I will definitely stay again.Would love to see the alligators next time

Room Tip: Absolutely lakeside room!!!
See more room tips
  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claudia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGarcia108, General Manager at La Quinta Inn & Suites Bridge City, responded to this review, October 3, 2013
Thank you for choosing to stay with us. We appreciate your comments and hope that next time you will get to see Francis the gator. The scenary in the winter is also very beautiful! Thank you Veronica
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A TripAdvisor Member
5 of 5 bubbles Reviewed July 23, 2013

Great place to stay. Very clean inside and out. Nice water feature out back for the kids. Will defiantly be back. Only down side is parking is a little tight if your towing a boat, but possible. My family and I had a wonderful time there. Breakfast was wonderful, better than I have ever had a a hotel.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGarcia108, General Manager at La Quinta Inn & Suites Bridge City, responded to this review, October 3, 2013
Thank you for your wonderful comments. We are so happy that your family enjoyed their stay and were able to enjoy the scenery. We are working on possible boat parking and hope to have this resolved asap. Hope to see you soon! Thank you Veronica Garcia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lampasas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 6, 2013

This was my first time to stay in this hotel... it won't be my last. Loved the staff, the hotel was spotless. The floors were almost as though from which you could eat. I just really enjoy my stay at this hotel.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank DinoGallio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGarcia108, General Manager at La Quinta Inn & Suites Bridge City, responded to this review, October 3, 2013
Thank you for your wonderful review on our property. Its comments like these that we work so hard for. On behalf of all the staff here we enjoyed having you visit us and hope to see you soon!

Thank you,
Veronica Garcia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed June 24, 2013

Liked it all!! The lake view room was nice, pool was great, staff very nice, breakfast awsome! The location was really close to my activities. Very easy to find. Hot tub was a little cool, but still felt great after a long day.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Bridge City

Property: La Quinta Inn & Suites Bridge City
Address: 108 Texas Ave, Bridge City, TX 77611-4216
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Bridge City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Bridge City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Bridge City 2.5*
Number of rooms: 62
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