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“Very Noisy”

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Best Western Inn of Brenham
Ranked #2 of 11 Hotels in Brenham
Certificate of Excellence
GreenLeadersSilver level
1 review
“Very Noisy”
Reviewed September 15, 2013

Very noisy hotel with poor service. If you have to stay at this place make sure it is upstairs. At three o'clock in the morning it sounded like someone was rearranging the furniture upstairs and jumping off the bed. I called the front desk at three o'clock in the morning to see if they would address the issue but the noise continued until five o'clock. If you are staying in Brenham and need to get some rest avoid this place!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tennessee-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review, September 24, 2013
Please allow me to apologize for the service you received. It's our aim to provide the highest quality customer service in town and I am so sorry that's not what you received. The noise level is not typical of this hotel and is usually addressed promptly. I hope that should you be in Brenham again, you will give us another shot for us to get it right. Please accept my humble apology for your lack of sleep.

Allison Stewart
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
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    3
See reviews for
94
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
CA
2 reviews
Reviewed September 10, 2013

Nice stay. A little dated but clean and friendly service! Very helpful staff on suggestions on what to see and where to eat in the local area! Nice breakfast available every morning. Would stay there again for the cost of the room.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank sandem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review, September 24, 2013
Thank you for leaving a review. We are currently working on several updates and hope you will be pleased with the results next time you are in the Brenham area.

Allison Stewart
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, United States
2 reviews
Reviewed September 3, 2013

The hotel overall was very good. The staff was very helpful. The only negative was the parking lot was somewhat small, making maneuverability pulling a trailer difficult. However the staff was very helpful in making the best of the situation.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Clay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review, September 9, 2013
I'm sorry you had difficulty maneuvering your trailer. I hope the rest of your visit was pleasant. Thank you for taking the time to leave a review. Have a great day.

Allison Stewart
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Angelo, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed August 24, 2013

Really is a little gem of a hotel, kind and helpful staff, great breakfast, and they have snacks in the lobby all the time, good coffee, cookies, hot dogs. Room was very nice, impressive. Bathroom was very clean, great shower, marble shower surround.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review, August 31, 2013
Thank you for leaving a review. We're glad you chose to stay with us while you were in Brenham and that you were pleased with the hotel. Have a great day!

Allison Stewart
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riesel, Texas
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 10, 2013

I thoroughly enjoyed my stay at this hotel. Very clean,quiet, and good breakfast. Staff very cordial and helpful with local places to eat. This was my grandsons first stay at a hotel and he loved it, particularly the pool. Comfortable bed.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ruth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review, August 22, 2013
That's wonderful that your grandson enjoyed his visit so much! We hope it was memorable. Thank you for taking the time to leave a review.

Allison Stewart
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 30, 2013

This was the first time we stayed in Brenham. it was a great location for the summer Round Top Antiques Show. The Best Western Brenham was excellent. The rooms were exceptionally clean and the staff was fantastic. The staff answered all of our questions about the area. We have already made our reservations at this hotel, and even the same room for the antiques show in October 2013. We would definitely recommend this place. It was also fairly priced

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 261DonaldM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review, August 22, 2013
We are so glad you chose our hotel for your first stay in Brenham and hope we were able to exceed your expectations. We look forward to seeing your party in October for Antique Fair!

Allison Stewart
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin. TX.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

This was a well kept clean Best Western. The room was large with refrigerater, microwave, large TV couch, desk and eating table. I was very happy to see extra electrical plugins and extra USB ports. We enjoyed our overnight stay. The room was clean and the staff was helpful

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cecelia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmbrenham, Guest Relations Manager at Best Western Inn of Brenham, responded to this review, August 22, 2013
We're so glad you found the BEST WESTERN PLUS to be accommodating. Should you ever have the chance to stay in Brenham for more than one night, let me assure you we have a myriad of complementary services available for your business and electronic needs.

Allison Stewart
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn of Brenham

Property: Best Western Inn of Brenham
Address: 1503 Highway 290 E, Brenham, TX 77833-5930
Phone Number:
Location: United States > Texas > Brenham
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Brenham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn of Brenham 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
A college town, this Brenham hotel is just minutes from both Blinn College and Brenham State School, but there’s much more to the region than academic and school sports. Many guests of our Brenham hotel travel to the region to sample the delectable offerings at the Blue Bell Creameries. Others are in town to score a treasure trove or sell their own goods at the Round Top Antique Fair. Great food, great shopping and true southern hospitality are what set the region apart. Just 15 miles from the birthplace of Texas, Washington-on-the-Brazos, our Brenham hotel is close to everything. We’re 15 miles from Lake Somerville, 45 minutes from Texas A&M University, and 90 miles from Houston and Austin near Historic Old Baylor. Located in great historic downtown, our hotel is close to the Antique Rose Emporium, 17 miles from Round Top Festival Hill, four miles from Unity Theatre and just three miles from Giddings Stone Mansion. We’re a pet-friendly hotel with adjoining rooms for large families or groups. Nestled in Blue Bonnet Country, the best of Texas is right at your doorstep. Heritage Home Tours are available nearby, and there are several state parks within a 20 minute drive. We’re also close to several sports complexes, so taking in a game is a breeze. Form horseback riding to boating or visiting the local Texas Cotton Gin Museum, there’s something for everyone. At our Brenham hotel, we also specialize in corporate and business travel. Valmont Industries, Scott & White Hospital, Brenham State School and the Blue Bell Creameries all send workers to the region, and we’re happy to host business guests. We offer a free hot breakfast to all guests, and hot waffles with fresh fruits, yogurts, cereals, pastries and 100% Arabica coffee is a great way to start the morning. ... more   less 
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Also Known As:
Best Western Brenham
Brenham Best Western
Best Western Hotel Brenham

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