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“Very clean, spacious rooms”
Review of Palace Inn Brenham

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Palace Inn Brenham
Ranked #7 of 11 Hotels in Brenham
Texas
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very clean, spacious rooms”
Reviewed October 1, 2012

We needed a place to stay for a quick overnight trip and chose this hotel because it was easy to get to off the freeway. Even though we were checking in really late, the check-in clerk was very nice and welcoming. Our King suite was big and clean. The bed was super soft and comfortable. We checked out early the next morning so we didn't experience breakfast or other amenities. I can't speak of the cleanliness (or lack thereof) of the pool because we never looked at it. I'd stay here again when passing through town!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissLarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpesh P, General Manager at Palace Inn Brenham, responded to this review, February 20, 2013
thank you very much for staying with us. our hotel is very proud of its level of service, cleaniness and quality.
we are hear to serve you excellant coustomer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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60 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Montgomery, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2012

Me and my family stayed here recently for a softball tournament. We had plans to enjoy the pool and relax. Well the pool was full of dead bug slime on the bottom and water bugs. I'm sure if the pool was maintained properly there wouldn't be live water bugs in the pool. I let the front desk know and I was told there was cleaning supplies outside. The a/c in the room didn't work properly either. I have stayed in Holliday inns all over the US this one was very disappointing.

Room Tip: Try a different hotel.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Palace Inn Brenham, responded to this review, September 23, 2012
Dear James C,

Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Addison, Texas
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 21, 2012

Stayed here while helping a friend's son move in to Blinn College. Great location to the college, eating, downtown Brenham and Walmart ( because you know there are always last minute things for the college kids). Awesome staff.. clean nice rooms. Beds and pillows are super comfy!!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasSandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpesh P, General Manager at Palace Inn Brenham, responded to this review, February 20, 2013
Thank you very much for staying with us and you find this one is ecellant location
thank again for nice comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lumberton, Texas
Level 4 Contributor
31 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 16, 2012

We stayed here for a night on July 13, 2012. I read the reviews before making the reservation and booked the hotel based on previous stays at Holiday Inn Express hotels. We had no problems checking in. Everyone was very friendly. The room was clean and had everything we needed. The bed was very comfortable and the room stayed as cool as we needed it to be. Yes, there were some crickets in the room (as was noted in other reviews). Brenham has crickets and they get in the rooms. They don't hurt a thing. The hotel is very convenient to town where the shopping is. It is a bit hard to get to right now with road construction going on but we found it with no problem. I would definately stay here on another visit to Brenham.

Room Tip: We stayed in room 227 and had no issues with it as far as noise goes. Easy to get to and was an ins...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ILikeStCroix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpesh P, Manager at Palace Inn Brenham, responded to this review, February 6, 2013
thank you for excellant mark on your review
any thing you need for your feture reservation pls let us take care of it
we are here to serve you TEXAS style Hospitality Service
thank you
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Katy, Texas
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 17, 2012

We stayed over past weekend for a baseball tournament. We have found both dead and live crickets and roaches in our hotel rooms. The breakfast was cold and soggy and juice tasted like water. The non-smoking room smelt like smoker galore.

However, the front desk was nice and friendly. I would not recommend staying here for the price that they charged on the website.

Room Tip: I would not recomend anybody staying at this hotel. There are other hotels chain that I am sure that...
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  • Stayed June 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Katy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Palace Inn Brenham, responded to this review, July 3, 2012
Dear Katy T,

Thank you for staying with us. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Katie J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 13, 2012

My daughter's wedding was in Brenham and we stayed two nights here. It was a great stay!

The staff was very friendly, the rooms were very clean and conformable. There is free wifi and a great continental breakfast. Most hotels offer a breakfast that consists of a few crescents and cereal. This hotel had pancakes, sausage, toast, cinnamon rolls, yogurt, fruit, eggs, etc.... We had a great start to our busy days!

The hotel is still very new and is close to a lot of businesses and easy access to Hwy 290.

Room Tip: The king suites don't cost much more than the standard room and offer a lot of room! They have a...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank StacyWP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 8, 2012

Very nice room and very comfortable. The breakfast was very nice and above the "typical" continental breakfast. Nice variety of items and fresh!
Highly recommend especially once the construction of the highway gets completed.

Room Tip: Book direct w/ Holiday Inn. Avoid HotelsOne to get best rate.
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  • Stayed April 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank DaWizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Inn Brenham

Property: Palace Inn Brenham
Address: 555 Highway 290 W, Brenham, TX 77833-1679 (Formerly Holiday Inn Express Brenham)
Location: United States > Texas > Brenham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Brenham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Palace Inn Brenham 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Holiday Inn Express Brenham Hotel Brenham
Holiday Inn Brenham
Brenham Holiday Inn

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