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“Uneven Experience - Positives and Negatives”

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Best Western Borger Inn
Ranked #3 of 4 Hotels in Borger
GreenLeadersGold level
North Bend, Washington
Level 6 Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Uneven Experience - Positives and Negatives”
Reviewed August 16, 2009

We had a reservation for three nights and arrived in 100 degree temperatures. The air conditioning hadn't been turned on and the rooms were stifling. The air conditioner never did work in the first room we were assigned, so we were moved to a second room. It took three hours to cool that room off, and we hurried out to dinner to escape the heat in the room. The bed wasn't very comfortable, but the room was clean. The inn is set back from the street and was quiet. The room was well-equipped with refrig., microwave, clock. The hot water was hot, but the cold water was lukewarm. The vending machine with drinks didn't work for us, taking our money but no drink. The front desk reimbursed us after some confusion as to what to do. The price was higher than we usually like to pay, but it was the height of vacation season.

The most irritating thing was that our keys wouldn't work each morning of our stay. We kept having to get them reactivated. The back entrance door was very difficult to get to open with the key card. The high point was breakfast time. It was the best we've had in a long time. The food was cooked to order by a pleasant and efficient cook. The food was well-cooked and quite good.

We might stay here again, if we can't get anything cheaper and just as nice. The breakfasts could lure us back again, though.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 777aaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subhir H P, Front Office Manager at Best Western Borger Inn, responded to this review, November 7, 2014
Dear 777aaa,

I apologize that your air condition was not functioning properly in the 100 degree weather. I am however pleased that we could get you moved to a different room and that you enjoyed our breakfast. We look forward to you staying with us in the future.


Sincerely.


Vivian Carraman
Front Desk Manager
Best Western Borger Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Reno, Nevada
Level 6 Contributor
178 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed May 5, 2009

This Best Western was better than expected. Room was very clean and included a microwave and mini-refrigerator. Breakfast was your standard breakfast with plenty of food to choose from. Lots of fast food located nearby, including the Sonic in the same parking lot. Will definitely stay here again when in town. Lake Meredith National Recreation Area is close by as well as Alibates Flint Quarries National Monument which is about 25 miles away.

  • Stayed May 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smokymtndeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subhir H P, Front Office Manager at Best Western Borger Inn, responded to this review, November 7, 2014
Thank you so much for responding to our survey on TripAdvisor, we appreciate your feedback. We are grateful for your positive response and we look forward to you staying with us in the future.



Vivian Carraman
Front Desk Manager
Best Western Borger Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand Oaks CA
Level 5 Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 31, 2007

The BW Borger in is pretty nice for a Best Western. The staff was nice and breakfast was sort of made to order. Internet Access was acceptable. There is a Sonic in the parking lot. ONly issue was that it seemed a bit expensive for what and where you got it. I paid $90 per night....


But if I ever have to go back to borger I would stay here again.

  • Stayed October 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank stevev1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subhir H P, Front Office Manager at Best Western Borger Inn, responded to this review, November 7, 2014
Thank you for completing our survey on Trip Advisor, we appreciate your business, and we look forward to seeing you again.


Vivian Carraman
Front Desk Manager
Best Western Borger Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Borger Inn

Property: Best Western Borger Inn
Address: 206 S Cedar St, Borger, TX 79007-4646
Phone Number:
Location: United States > Texas > Borger
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Borger
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Borger Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Helpful staff members who know the true meaning of southern hospitality make you feel right at home at our Borger hotel.Lake Meredith is a short drive away, and many guests come to the region for swimming, fishing, boating and enjoying the great outdoors. This Borger hotel has clean and comfortable rooms, so relaxing and getting away from it all is a breeze. We are located close to the oil/gas refinery and Frank Phillips College for your convenience. We’re also within walking distance to several restaurants including famous Texas barbeque joints, but leave the most important meal of the day to us.A free, hot cook-to-order breakfast is waiting for you each morning at our Borger hotel. Indulge in your favorites like buttery waffles and pastries, eggs, sausage, bacon, fresh fruits, yogurt, cereal and 100% Arabica coffee or cold juices. It’s just what you need to start your vacation off right.Our Borger hotel is close to Frank Phillips Community College, and the sporting events bring many guests to the region. The Alibates Flint Quarry is another star attraction, and you can get a feel for the real Wild West here and you’ll be pleased to know that we’re the most reasonably priced hotel in town. Who says you can’t have both quality and affordability?Word of mouth says that we’re a great place to stay, and our Borger hotel lives up to this reputation. We have several repeat customers, and we’re willing to go above and beyond to help guests enjoy their stay. Business travelers with Phillips 66, Park and Recreation Wildlife, Sid Richardson College and Agrium® are just a few of our regular guests. Whether it’s business or leisure that brings you to town, count on our hotel to be your home away from home. ... more   less 
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Also Known As:
Best Western Borger
Borger Best Western

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