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“Quality Hotel and Staff”

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Best Western Borger Inn
Ranked #3 of 4 Hotels in Borger
GreenLeadersGold level
Rochester
Level 5 Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Quality Hotel and Staff”
Reviewed January 23, 2014

We have stayed several times a this facility and we always find it to be an excellent experience. The facility is very well maintained. The rooms are clean and comfortable The breakfast is restaurant quality. Made to order eggs with bacon or sausage (depending on the day. It changes) and hash browns. There is also the normal cereal, waffles, etc. The staff goes above and beyond to be accommodating. I would gladly recommend it to friends, family and complete strangers.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
1 Thank carpitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subhir H P, Front Office Manager at Best Western Borger Inn, responded to this review, November 10, 2014
Dear cspitt,


I'm glad to hear your stay in our hotel was a pleasant one. We strive to be as accommodating as possible! I want to thank you for taking time out of your day to let us know how we did.

Have a wonderful day!

Sincerely,

Vivian Carraman
Front Desk manager
Best Western Borger Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
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    11
    4
    3
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Houston, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 4, 2014

The folks at the Best Western, Borger TX are very friendly people. The hotel has a cozy feel and is very clean! I am a repeat customer. They have some large suites and are very accommodating when you decide to sleep in.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Linda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subhir H P, Front Office Manager at Best Western Borger Inn, responded to this review, November 10, 2014
Dear Linda N,

We are pleased that you enjoyed your stay with us! We appreciate your loyalty to our brand and look forward to continuing seeing you in the future.

Sincerely,

Vivian Carraman
Front Desk Manager
Best Western Borger Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Tx
Level 5 Contributor
67 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 27, 2013

I stayed at this hotel recently for business. The room was comfy, and clean. The price was good. The breakfast was good, The people were friendly. No elevators! I am elderly, and had a 2nd floor room with some heavy suitcases, and had to lug them upstairs. Why a hotel having more than 1 floor would not install an elevator is beyond me. Stupid! Anyway, I will never give more than 3 dots for a hotel with no elevator.regardless of how good it is. This hotel was average to slightly above average.

Room Tip: If you have a hard climbing stairs, get a 1st floor room.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elkayandboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subhir H P, Front Office Manager at Best Western Borger Inn, responded to this review, November 10, 2014
Dear elkayandboro,

I apologize for the inconvenience not having an elevator was to your stay. We strive to be as accommodating to our guest as possible and if we can help you in the future please let us now.

Sincerely,

Vivian Carraman
Front Desk Manager
Best Western Borger Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conroe
2 reviews
Reviewed November 21, 2013

Pleasant place to stay in Borger, very good breakfast and friendly staff. Very clean and well maintained, would recommend to anyone. The only fault I can find is that it's located in Borger, Texas, but a great place to stay nonetheless.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kurtis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subhir H P, Front Office Manager at Best Western Borger Inn, responded to this review, November 10, 2014
Dear Kurtis H,

I'm pleased that you enjoyed your stay with us. We look forward to seeing you again.

Thank you,

Vivian Carraman
Front Desk Manager
Best Western Borger Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Escondido, California
Level 6 Contributor
280 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed October 30, 2013

It was a fast check in when I arrived. Glenda, the front desk clerk, was friendly and professional. She gave me directions to China Dynasty, which is located one mile down the road from this Best Western. The room I stayed in on the ground floor (room 111) was clean and had two queen beds. I used the gym in the morning. The equipment is dated, but they all worked. I alternated for one hour between the treadmill, stair stepper, and stationary bike. After taking a hot shower, I went to the breakfast room. It closes at 9:00 a.m. There were potatoes, bacon, yogurt, bread, fruit, juices, and the eggs were cooked to order. It was indeed a full breakfast. There was no complimentary USA Today newspaper that most Best Westerns have for their guests, but a local newspaper was in the lobby area. It was a quick checkout when I departed. Overall, I had a satisfactory experience at my Best Western Plus Borger Inn stay in this small town in northern Texas.

Room Tip: Ask for a room which faces away from the highway for a more quiet night.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MrLorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subhir H P, Front Office Manager at Best Western Borger Inn, responded to this review, November 10, 2014
Dear MrLorin,

I am pleased to hear that you enjoyed your stay with us, and that my staff was able to direct you where you needed to go. We have since made changes to our hotel and we look forward to seeing you in the future.

Sincerely,

Vivian Carraman
Front Desk Manager
Best Western Borger Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrenceville, Georgia
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 26, 2013

My wife and I stayed here on our return trip from Colorado in October, 2013. I am a Best Western loyalty club member and stay with BW often when traveling. Normally, BW Plus is a high quality experience, however, this one let us down. Location is good and bed was comfortable, but little else worked this stay.

Reserved room was not available so we took a handicap accessible room instead, which is fine, however, the walk in shower only had a straight shower curtain and nothing to keep water from shower from running all over bathroom, which it did. Next, lamp was unplugged and we had to crawl under bed to connect. TV did not work in the room. Noise from adjoining room.

Final straw was breakfast the next morning when the cook never showed up for work. Room was full of construction workers waiting for breakfast that never came. Poor desk clerk was trying to cover desk and run around trying to fix something for breakfast--she had no chance. What they had was watery coffee and watery juice. We left and went to McDonald's (just down street).

Maybe we caught them on a bad day, but a BW Plus should be more on top of things.

Room Tip: Check all the lamps and TV to make sure they are plugged in and operating.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank JJ_1973_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordann W, General Manager at Best Western Borger Inn, responded to this review, October 27, 2013
I apologize for the experience you had at our hotel. We would like to ask that you come back a give us the opportunity to correct our mistakes. On behalf of my entire staff we strive to make everyone’s stay enjoyable and it is clear we let you and your wife down. We would appreciate a second chance to prove the excellent hospitality that we offer. I appreciate your insight about our hotel and make sure all staff members are aware of the problems you faced so that they will not happen again. Thank you for your time and have a wonderful day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2013

We found this hotel on our way to visit family in Oklahoma. We liked it so much we decided to stay again on our way back home. Clean and nicely decorated rooms. Friendly desk and breakfast staff. Refreshing pool and hot tub. Yummy cookies in the lobby. Excellent breakfast with several choices. Reasonable prices.

  • Stayed October 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Nancy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordann W, General Manager at Best Western Borger Inn, responded to this review, October 26, 2013
Thank you for your valuable feedback. It is our pleasure to serve your hotel needs. We look forward to serving you again if you are ever back in this area. Take care and have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Borger Inn

Property: Best Western Borger Inn
Address: 206 S Cedar St, Borger, TX 79007-4646
Phone Number:
Location: United States > Texas > Borger
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Borger
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Borger Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Helpful staff members who know the true meaning of southern hospitality make you feel right at home at our Borger hotel.Lake Meredith is a short drive away, and many guests come to the region for swimming, fishing, boating and enjoying the great outdoors. This Borger hotel has clean and comfortable rooms, so relaxing and getting away from it all is a breeze. We are located close to the oil/gas refinery and Frank Phillips College for your convenience. We’re also within walking distance to several restaurants including famous Texas barbeque joints, but leave the most important meal of the day to us.A free, hot cook-to-order breakfast is waiting for you each morning at our Borger hotel. Indulge in your favorites like buttery waffles and pastries, eggs, sausage, bacon, fresh fruits, yogurt, cereal and 100% Arabica coffee or cold juices. It’s just what you need to start your vacation off right.Our Borger hotel is close to Frank Phillips Community College, and the sporting events bring many guests to the region. The Alibates Flint Quarry is another star attraction, and you can get a feel for the real Wild West here and you’ll be pleased to know that we’re the most reasonably priced hotel in town. Who says you can’t have both quality and affordability?Word of mouth says that we’re a great place to stay, and our Borger hotel lives up to this reputation. We have several repeat customers, and we’re willing to go above and beyond to help guests enjoy their stay. Business travelers with Phillips 66, Park and Recreation Wildlife, Sid Richardson College and Agrium® are just a few of our regular guests. Whether it’s business or leisure that brings you to town, count on our hotel to be your home away from home. ... more   less 
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Also Known As:
Best Western Borger
Borger Best Western

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