My wife and I stayed here on our return trip from Colorado in October, 2013. I am a Best Western loyalty club member and stay with BW often when traveling. Normally, BW Plus is a high quality experience, however, this one let us down. Location is good and bed was comfortable, but little else worked this stay.
Reserved room was not available so we took a handicap accessible room instead, which is fine, however, the walk in shower only had a straight shower curtain and nothing to keep water from shower from running all over bathroom, which it did. Next, lamp was unplugged and we had to crawl under bed to connect. TV did not work in the room. Noise from adjoining room.
Final straw was breakfast the next morning when the cook never showed up for work. Room was full of construction workers waiting for breakfast that never came. Poor desk clerk was trying to cover desk and run around trying to fix something for breakfast--she had no chance. What they had was watery coffee and watery juice. We left and went to McDonald's (just down street).
Maybe we caught them on a bad day, but a BW Plus should be more on top of things.More
- Free Wifi
- Free Parking