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“A good nites rest”

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Hampton Inn and Suites Boerne
Ranked #2 of 7 Hotels in Boerne
Certificate of Excellence
Reviewed February 26, 2013 via mobile

A good nites rest. Big clean king mini suite. Very welcoming.
We had a room facing the back parking lot, very quiet.
The room was clean and fresh, though the phone could use a deeper clean.
Breakfast they offered freshly made old fashioned oatmeal with 3 options for toppings, very good. You decide how sweet to make it.
They offered many others options as well in addition to being very fresh and clean.


Would recommend.

  • Stayed: February 2013
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Thank Suzy41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis S, Corporate Sales at Hampton Inn and Suites Boerne, responded to this reviewResponded March 1, 2013

Dear Guest,

Thank you for your generous review concerning you're recent stay with us here at the Hampton Inn & Suites, Boerne. We are very pleased to hear your experience at our property was so positive and relaxing. We are glad that you found the cleanliness of our rooms and quality of our breakfast to be so impressive. It is our desire that each guest share the same motif that you encountered during your stay. We appreciate your feedback and look forward to welcoming you back very soon!

Sincerely,
Travis Shewmaker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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512 - 518 of 587 reviews

Reviewed February 20, 2013

We found this Hampton Inn to be a nice choice because of the location. Then found the staff to be so hospitable. We redeemed Hilton Honors points, so can't comment on the value. There was some TV and walking noise noted from the adjacent rooms but it wasn't too bothersome.

  • Stayed: February 2013, traveled on business
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Thank Smaytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis S, Corporate Sales at Hampton Inn and Suites Boerne, responded to this reviewResponded March 1, 2013

Dear Guest,

Thank you for taking a moment to submit a review of your recent stay at our property. We are very pleased you found the location to be so ideal and the friendliness of our staff to be so welcoming. Our associates work tirelessly to provide clean comfortable accommodations and exceptionally friendly service. Thank you so much for your compliments, and we hope to welcome you back should your travels bring you to our area again.

Sincerely,
Travis Shewmaker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2013 via mobile

Pretty good hotel. New and spacious rooms with adequate amenities. Friendly staff but as usual an average breakfast. Room was kinda hard to get a good temperature for both of us. It was either too hot or too cold.

  • Stayed: February 2013
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Thank Lord_Lennius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis S, Corporate Sales at Hampton Inn and Suites Boerne, responded to this reviewResponded March 9, 2013

Dear Guest,

Thank you for reviewing our property after your stay with us. We are glad to hear how much you enjoyed our spacious rooms and our friendly staff. We appreciate your feedback and look forward to welcoming you back to the Hampton Inn & Suites Boerne very soon!

Sincerely,
Travis Shewmaker

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Reviewed February 10, 2013

The lobby is beautiful...but the 3rd floor had a strange odor as soon as you stepped out of the elevator. The front desk was disorganized and handed us our welcome pack as a gold member for Hilton Honors in a small trash bag. There were some questionable men hanging out around the pool area that made me uncomfortable enough not to take the kids down and then I saw them roaming the halls. The room was hot when we arrived and it took a pretty long time to cool off. We stayed at the back of the hotel and it wasn't too noisy...but the noise from the highway is pretty bad at the front of the hotel. All in all...not too bad but staff needs some retraining.

Room Tip: Stay in the back of the hotel for a quieter stay
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  • Stayed: February 2013, traveled with family
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Thank Shannon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis S, Corporate Sales at Hampton Inn and Suites Boerne, responded to this reviewResponded February 13, 2013

Dear Guest,

We would like to thank you for your honest feedback regarding your recent stay with us here at the Hampton Inn & Suites in Boerne. As a gold HHonors member, we were glad to offer you a choice of complimentary beverages and snacks, and we do apologize if the new Hampton standard guest bag was misconstrued as a small "trash" bag. We take utmost pride in our customer service and would like nothing more than for every guest to experience the very best that ourselves, and the small town of Boerne have to offer. It saddens us to hear that you and your children did not get to enjoy our resort style pool, but please know that security is of paramount concern at our hotel. Again, thank you for your compliments and concerns, it is through guest feedback that we are able to focus on ways to furthermore improve our outstanding quality of service. I hope that we have the opportunity to serve you again should your plans bring you back to Boerne.

Sincerely,
Travis Shewmaker

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Reviewed January 23, 2013 via mobile

There were many things in the room that were in need of repairs or did not work. The comforter on the bed was old & very lumpy. Walls must be extremely thin as the first night we could hear tv in room next to us. Finally at midnight, my husband called front desk to complain about the loudness. Either staff did not correct the problem with the guest or the walls were paper thin as we could stll hear the noise from tv into wee hours of the morning. Young man on morning shift was uninterested in helping with directions or knowledge of what attractions were located in the area. His standard answer was "I don't know."

  • Stayed: January 2013
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Thank elvisluver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2013

We wanted to stay on the NW side of San Antonio to get a head start on our travels. This is very close to the Six Flags, Bass Pro, etc. area and the short drive is well worth the attention to cleanliness that this hotel has to offer. Hotel appears to be relatively new and was very clean upon arrival. Nice size and layout of the room and bathroom. I've read some other reviews about the noise from the highway. From our experience, we did have a room facing the highway and had 2 kids in there, one on the sleeper sofa right next to the window and the noise was not a factor or even a consideration for our family. As a family, I felt much safer at this hotel than in other areas of San Antonio that I have experienced.

Room Tip: It appears the hotel has equal number of rooms that face and don't face the interstate. If you...
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  • Stayed: January 2013, traveled with family
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Thank musicjoshmusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis S, Corporate Sales at Hampton Inn and Suites Boerne, responded to this reviewResponded March 9, 2013

Dear Guest,

Thank you so much for your extremely complimenting review concerning your recent stay with us here at the Hampton Inn & Suites, Boerne. We always love to hear when we are able to make such an impression on seasoned travelers and appreciate you taking the time to share this with us. We’re glad to hear all the aspects of your stay hit the mark of satisfaction that you found with our property. We hope to welcome you back in the near future, safe travels!

Sincerely,
Travis Shewmaker

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Reviewed January 3, 2013

We stayed two nights while checking out the area after Christmas. It was a nice clean hotel and the bed was comfortable. Initially, we were in a front room facing the interstate. The road noise was too much so we asked to move to the back of the hotel. Much better!

On night two, our heat/air unit started making a racket. The hotel was full so we couldn't change rooms. We asked for a fan to move air around and the temperature was okay. For our trouble, we were given a refund for the 2nd night.

They had a nice little breakfast each day. Nothing fancy but it was as expected.

It was a very nice place for the money.

Room Tip: Stay on the back side away from the interstate.
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  • Stayed: December 2012, traveled as a couple
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1  Thank Thetravelingtoads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Boerne

Address: 34935 Interstate 10 W, Boerne, TX 78006-9226
Phone Number:
Location: United States > Texas > Boerne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Boerne
Price Range: $109 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Boerne 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Hampton Hotel Boerne
Boerne Hampton Inn
Hampton Inn Boerne

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