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“Excellent Hotel”

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Hampton Inn and Suites Boerne
Ranked #2 of 7 Hotels in Boerne
Certificate of Excellence
Reviewed August 23, 2012

We stayed here for 2 nights to attend a wedding in the countryside. Our room was a king bed with a sofa bed. The sofa bed was pretty small compared to sofabeds of other hotels. Two people can barely fit in, but it's a sofa bed nonetheless. Bathroom was spacious but no exhaust. TV was quite small, but working. Free breakfast was delicious and great for starting your day. Hotel overall was very clean with spacious halls and breakfast area. Swimming pool was awesome and beautiful. Starbucks right in front of hotel, and HEB across the street. Actually, there were alot of stores nearby so eating was not a problem. Boerne itself was a quaint town with cute stores and friendly people. It was a pretty relaxing stay.

  • Stayed: August 2012, traveled with family
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Thank kmbperdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 - 528 of 581 reviews

Reviewed August 5, 2012

I muyst take the time to write about the Hampton Inn Suites Boerne.. This weekend our family of three vans together teraveled on Friday to San Antonio from Katy Houston Texas to enjoy the Six Flags park. We did have arrangements for the Hampton on Friday and the best time was had with the family reunion to be together laugh and enjoy all the company. Mr. Richard the manager welcomes the family anddoes everything to make sure the family was taken care of. He worked with us to make sure we had tour rooms all close and helped us have a great patio dinner with reservations for our family at the Dog and Pony Resteraunt in Boerne. The people are the nicest at the Hampton esp the Hotel maid Maryanna that brought us extra supplies in the morning too. Deborah in the morning breakfast is so nice and makes all guests feel special and waited on.
This Hotel is the best with the nicest hotel people that makes everyopne happy to be there.
We all just want to say that we are glad to have stayed with you at the Hampton Boerne for our reunion weekend. Thank you so much

Room Tip: The pool and any viw of the pool is Great and Relaxed
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  • Stayed: August 2012, traveled with family
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Thank ray c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

This hotel is located in Boerne (pronounced Bernie) an area close to San Antonio (30 miles away) and New Braunfels (45 miles away) along I-10. The town itself is full of antique shops and has plenty of mom-and-pop restaurants and establishments that rival neighboring Fredricksburg. This hotel itself is a little jewel that is tucked away along the Interstate and the staff is always very accomodating and helpful. This hotel is not the usual Hampton, take your kids and try out the pool and your surroundings, you will see what we have enjoyed since this hotel opened.

Room Tip: Higher rooms have a good view of the hills that comprise the German Hill Country of Texas.
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  • Stayed: July 2012, traveled with family
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Thank leeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

Possibly one of the nicest Hamptons I've ever stayed in. Large pool with waterfall, spacious well appointed rooms, and in the great City of Boerne. If I could give it a 3.5 that would be the rating due to the following.

I reported a faulty light in the bathroom at 6pm the day of arrival. As of 7am the following day (when I needed it) it still had not been repaired. The T.V. is difficulty to figure out (some sort of cable box) My other tip to the manager would be to have the employees behind the desk develop a personality. They never said hello, and were "just there" No mention of appreciation for being a loyal Hilton Diamond. Fix the aforementioned and you get a five.

  • Stayed: July 2012, traveled on business
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Thank Wayfarer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis S, Guest Relations Manager at Hampton Inn and Suites Boerne, responded to this reviewResponded August 20, 2012

Dear Guest,
We would like to thank you for sharing the experiances of your most recent stay with us.
We are incredibly sorry that your initial expectations were not met. Customer satisfaction is crutial for us here at Hampton Inn & suites, and we take it to heart when if we fail at providing this for our guests. These experiances you had during your stay are definitely not our intent. Our goal is to provide a refreshing and relaxing stay every time our guests visit us. We thank you again for your comments, as we are always looking for ways to improve our service. It is our wish that you would consider staying with us in the future.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2012

rooms are very nice, staff very helpful and lots of good shopping and places to eat. Ready to come back!

  • Stayed: July 2012, traveled on business
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Thank dianna a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

Initial stay was for three days, well pleased after the first day so we extended for the weekend after the 4th of July. Came here for anniversiary, spent a lot of time at the facility. Excellent, quick staff, family and management (Rich and Mandy) took care of us. Well above average Texana decor, nice pool and spa in shade of oak trees. Room clean and comfortable, good housekeeping. Nice breakfast til ten in morning, more than we needed. Excellent location - Starbucks next door, many resteraunts, shooping to include an HEB plus grocery (WOW!) and quaint local attrations in Boerne across the Interstate. its location in Boerne is a real asset. Scenic - makes one wonder what we are doing in West Texas. Would recommend staying here as an alternative to being in downtown San Antonio. Will certainly be returning. Richard., Midland, Texas

  • Stayed: July 2012, traveled as a couple
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Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

30 day stay on Goverment orders from Washington, DC. This Hotel Has changed from Poorest morale and Staff to the Best I've seen in 25 years of travel out of DC and AROUND THE WORLD
to 20 + foreign countries. The new mgmt team of RIch Manis with DJ, Sharon, Tony, Debra, Travis and Kyle have made this stay after 3 years out opf the country very good and HELPFUL!

Room Tip: Great Resort pool, but at the end of the Trip and the Day It is the LevelService that makes the Dist...
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  • Stayed: July 2012, traveled with family
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Thank 235junior235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Boerne

Address: 34935 Interstate 10 W, Boerne, TX 78006-9226
Phone Number:
Location: United States > Texas > Boerne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Boerne
Price Range: $109 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Boerne 2.5*
Number of rooms: 78
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Also Known As:
Hampton Hotel Boerne
Boerne Hampton Inn
Hampton Inn Boerne

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