I am not too picky about cheap hotel rooms, as long as they're clean... but this place was horrible. I can live with the uncomfortable bed that left my 23-year-old body aching, the two thin pillows (along with a refusal to give us any more pillows because 'they were all being used'), the 4 cable channels in English that played only the news or sports, and even the fact that they made us go up to the front when we asked for more towels (which they expected to be exchanged for the ones already in the room!) and a blanket that wasn't already in the room... but the rest of our experience there was absurd.
The maid showed up at our door at 10:15, opening it without knocking... 45 min before check-out! My boyfriend happened to have stepped out of the shower to grab something when she did this, and when he shut the door as she was opening it, because he was wearing ONLY A TOWEL, she yelled at him that it was time to check out. He corrected her and finished showering. At 10:45 we got a phone call from the front desk. The woman insisted that check-out was in 3 minutes and asked if we would be staying. I told her that it was 15 minutes to 11 and she insisted that it was 3 minutes till! I corrected her and told her that I was looking at 3 clocks, one of which was the hotel clock that I had not touched and she continued to insist that it was 3 minutes to 11 and asked if we would be staying. I told her I would most definitely not be staying and that I would be at the front in 15 minutes to check out. This is the most unprofessional experience I have ever had at any hotel.. it's just bad business practice.
Beyond that, the HBO channel that they offer was difficult to get to. There were 3 or 4 steps you had to follow to turn it on, but there were no directions written in the room. I struggled for a while trying to figure out how to put it on, to no avail. I had to call the front and ask how to do it, and I was greeted with exasperation. If they don't want to tell the guest how to use the television, they should include the ridiculous directions in each room already, as any other hotel would do.
The only reason I gave one star was because it was clean. I will NEVER stay here again.
- Official Description (provided by the hotel):
- The Americas Best Value Inn Bedford - DFW Airport is centrally located in the Metroplex Dallas/Fort Worth area, 7 miles north of Arlington and 10 miles southwest of the Dallas Fort Worth International Airport. Conveniently located near restaurants and local shopping, it is the ideal location for both business and pleasure. From our location near the Airport Freeway, just a short trip puts you at the Dallas Cowboys New Stadium, Six Flags Over Texas, Rangers Ballpark in Arlington, Fort Worth Zoo, University of Texas Arlington, Dr. Pepper Star Center, Grapevine Mills Mall, and the Arlington Museum of Art. Some of the restaurants within a mile of the hotel include Whataburger, IHOP, Subway, On the Border, and Razzoo's Cajun Cafe. Comfortable rooms and a dedicated staff ensure a pleasurable stay at the Americas Best Value Inn Bedford - DFW Airport. All rooms are equipped with free wireless and hard-wired high-speed Internet access, 32 inch satellite LCD TVs, and hairdryers. Enjoy free parking, free HBO, and free local calls. At Americas Best Value Inn Bedford - DFW Airport, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Cancelon, Orbitz, Cheap Tickets, Hotwire and getaroom.com so you can book your Americas Best Value Inn - Bedford / DFW Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.