I just checked out of the Baymont Inn in Baytown,TX and only have one complaint, but it's a major one to me! The motel itself is a very nice property. The bathroom was exceptionally clean and beautiful, the king size bed was comfortable, all the lights worked, and the little coffee pot worked just fine. So what was the problem??? They allow smoking on the third floor! I reserved a NON-smoking room the night before (2/17/2014) on the Wyn/Baymont website. I was assigned room number 326 when I arrived. Upon entering the room I was hit with a smell that was a cross between cigarette smoke and an Exxon restroom!! when i complained to the desk clerk she told me that i must have reserved a smoking room. since I forgot to bring the printed confirmation with me I couldn't argue. She also told me they were completely booked and there was nothing she could do. I was a long stinky night. The next morning i realized I had a copy of the confirmation on my I-phone that i had forgotten about so i checked it and it said "NON-smoking". When i showed it to the desk clerk this morning she said "Oh, you must have made the reservation on a travel website" and I showed her it was the Wyn website so she apoligized, shrugged her shoulders, and that was the end of the conversation. I just got home and my clothes are in the washing machine trying to get the smoky smell out. This is a nice hotel, but DO NOT except a room on the third floor if you don't smoke!!! Even the hallway stunk!
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- Also Known As:
- Baytown Extended Stay