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Traveler rating
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All reviews front desk great amenities hotel options the kitchen staff an awesome experience made to order in house restaurant definitely stay here again pleasure of staying great environment the hotel staff a great stay diamond member the wi fi bed and pillows safe area laundry facilities
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4 - 9 of 144 reviews
Reviewed 4 weeks ago via mobile

In town for the first time to speak at a conference for 5 days. Had an awesome experience! Clean rooms, great amenities. The breakfast is made to order and Brenda is an incredible server. Really impressed with her heart to serve. She has a fantastic attitude and really helps create a great environment.

Date of stay: January 2020
Trip type: Traveled on business
Thank johnhS6285WE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom01651426549, Front Office Manager at Hilton Garden Inn Houston- Baytown, responded to this reviewResponded 3 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The staff exceed expectations by providing excellent service for all there customers. Thank you Ms Brittany and Ms Brenda for all the work you do... Hotel is located off the highway with easy access to everything in Baytown and Houston.

Date of stay: January 2020
Trip type: Traveled on business
Thank montes353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom01651426549, Front Office Manager at Hilton Garden Inn Houston- Baytown, responded to this reviewResponded 3 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2020

Everything and everyone was wonderful breakfast accommodation with Ms. Brenda was awesome and even had food and drinks at the Bar with Ms. Kayla and they both with OUTSTANDING! Food was great also. My 13 days was very comforting.. Very appreciative..

Date of stay: December 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank emanueljohnson85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom01651426549, Front Office Manager at Hilton Garden Inn Houston- Baytown, responded to this reviewResponded January 10, 2020

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2019

December visit was great! Staff is so friendly and accommodating. Company Christmas party was getting a little rowdy and they didn’t hesitate to shut down the party. Didn’t let them disturb other guests and handled the situation very professionally and discreetly.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank gcw1295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom01651426549, Front Office Manager at Hilton Garden Inn Houston- Baytown, responded to this reviewResponded December 28, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2019

Rooms and public areas were clean and well-maintained, staff was extremely friendly and helpful.
It's a bit of a distance from the city of Houston so just be aware of that when planning your trip. Traffic into Houston can be pretty bad.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank MiaBurwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom01651426549, Front Office Manager at Hilton Garden Inn Houston- Baytown, responded to this reviewResponded December 18, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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