We booked rooms for four people the week of 2-4-2013 back in late December 2012. On the Thursday before our trip (check in Sunday) I get a simple email from the hotel manager stating " due to an issue at a local facility our reservations are canceled" What good is confirmed reservations they make you give them a credit card and they bill you if you don't show but they don't honor the reservation. I called the manager and she was very rude. I wouldn't stay here if its the last hotel on earth. I am a regular customer ( I travel 15 weeks a year in hotels) of theHampton Inn. They have lost my loyalty. They didn't even offer us a discount at the other Hampton a half hour away. We ended up having to stay 1 hour from the job instead of 20 minutes. And did I mention she was RUDE"
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Bay City is in a great location for business travelers and vacationers. It’s near big companies, like Celanese and ConocoPhillips, and beautiful attractions, like Matagorda Beach, the Birding Nature Center and the Matagorda County Museum. The hotel offers free hot breakfast every day, free high-speed internet and WiFi, outdoor pool, patio grill, fitness center, and business center. ... more less
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- Also Known As:
- Hampton Inn And Suites Bay City
- Hampton Inn & Suites Bay City Hotel Bay City