We have a ski boat based at Tims Ford Marina. For my birthday we had plans to spend the day on the lake, but out boat was down for maintenance. Therefore, we rented a pontoon. They were kind and gave a discount for being based there. The boat was disgusting. I asked about it and they said "we cleaned it up." It really was pathetic. So bad that we pulled it around to our slip and spent the next hour cleaning it to an acceptable level even for a rental. The floor was horrible. I used a cleaner and washed it. The seats were soiled with sticky stuff and we cleaned it all up. It looked much better when we returned it. I took photos and asked for a manager but "no one was there." I wrote an email to them the next day and never received a reply. Horrible rental service. I now avoid even buying fuel or snacks from them.