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“Are You Kidding??”

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Inn at Natchez Trace (Pin Oak Lodge)
Ranked #3 of 3 Hotels in Wildersville
Reviewed July 29, 2012

It looks fabulous from the outside. But don't be fooled! The rooms are disgusting. Our first room must have had a previous smoker who smoked, non-stop, for a month straight! We tried room freshener but it didn't help. How could this property rent such a disgusting room?

The second room (on day 2) didn't smell like smoke, more like a musty moldy smell. The curtains were falling down. The door knob on the door leading into this room was broken...it would spin...all you could do is push the door open after unlocking it. The carpet, like in the first room also, was dirty and stained. The bed covering was stained. The towels may have been clean (I think they smelled clean) but they looked dirty. The mattress box springs looked old and dirty. There was a damp feeling in the room (a few others in our party, who were there said the same thing). Broken lamp and dehumidifier (?) was leaking water. If you closed the bathroom door all the way you needed to make sure that there was someone else in the room to get you out (door stuck badly). Tub would not drain. There was just an overall dirty feeling. Maybe housekeeping needs to be replaced or new supervisors need to be hired. It's a shame too as the other employees were the best! The gal who was our restaurant server, was dynamite.

The location is great....the Inn is not!

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank travelgirl75555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 8 of 8 reviews

Reviewed July 15, 2011

The setting could not be more beautiful. Lush trees, sweeping lawns, right on a lovely lake. From the pool, we watched fireflies twinkle after dark -- idyllic. The room was clean, and the grounds manicured.

The desk staff was apathetic and unsuited for customer service, unable to multi-task or prioritize. There was little evidence of the Southern hospitality typically enjoyed in Tennessee. Guests had to ask more than once for the scanty breakfast bar to be restocked with milk and coffee.

The park rangers, however, were outstanding with both kids and adults, and the highlight of our visit.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Aviarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Inn at Natchez Trace (Pin Oak Lodge)

Address: 24845 Natchez Trace Rd, Wildersville, TN 38388
Location: United States > Tennessee > Wildersville
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 3 Hotels in Wildersville
Price Range: $70 (Based on Average Rates for a Standard Room)
Number of rooms: 47
Official Description (provided by the hotel):
With the many acres of scenic woodlands, the park includes four lakes, a swimming beach, a 47 room resort inn and restaurant complex, cabins, group lodge, camping areas, picnicking sites, playgrounds, a ball field, a regulation pistol firing range, picturesque hiking trails, a wrangler camp, 250 miles of horse riding trails, a park store, and archery range. Located at I-40, exit 116. ... more   less 

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