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“Very Good!”

Burger Master Drive In
Ranked #1 of 3 Dessert in Townsend
Certificate of Excellence
Dining options: Late Night
Restaurant details
Dining options: Late Night
Reviewed August 17, 2012

This was our first visit here and we were so pleased. It was a little busy but then again, it was the weekend! Our burgers and fries were great as was the ice cream!! We felt the prices were average for this day and age as most places now cost about $15. to $20. per couple anyway...we know places can be found cheaper and honestly, you get what you pay for.
We have read the negative reviews and quite honestly can not agree with either one...obviously, when you eat your entire orders of french fries and onion rings "before" you even unwrap your burgers they inevitably will be soggy and cold! Plus...no matter how a Funnel Cake is cooked...if you get when it's hot and or wrapped up and take it back to some place else to "eat later" of course it's going to be cold and rubbery!! Imagine that!!!! We have never ever heard of a "take home" funnel cake. It just goes with out saying...anything fried and crisp does not stay that way for very long! We don't feel the 2 negative reviews were very fair! And as for not "complaining" to the employees or management...then what you get is what you get and you should not complain on here an honest complaint is more expectable!! If we feel we have something that is not right or not even edible we tell the restaurant management! They need to know these sorts of things. We have always made our complaints in a nice and friendly manner and we do get rewarded for it from the management...we always get a replacement of what we complained about and even complementary items as well. You do get more flies with honey than vinegar!! If is was so bad that it could not be eaten, then by all means speak to the management!! Why pay, a high price and then "just except" it, if it's bad then have the nerve to complain! That's just crazy to put up with something you paid good money for that can not even be eaten! But if you allow your own food to get cold and rubbery...that's not the fault of the Burger Master!!
We felt this place was a fun little stop with great food and a nice atmosphere with lots of friendly people! Our food was very good, the service was very nice and we had fun watching the scenery and the traffic...it was nice to see all the license plates from out of state visiting our Great Smokey Mountains!! We will go back to this place!

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2  Thank travelinaround2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 - 341 of 362 reviews

Reviewed August 12, 2012

I have visited here many times and yet can only report on one item: DIP CONES. A dip cone is soft serve ice cream (chocolate or vanilla) served in a cone or cup and then covered in a chocolate sauce that hardens on the cold ice cream. The ice cream here is above par for soft serve and the chocolate is quite good also. Hint: if you get it in a cup it's easier too enjoy without dripping and the chocolate pools up around the base. YUM!

1  Thank Geeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

If you are looking for the best soft-serve ice cream in Townsend, this is THE place. No inside dining, but plenty of shaded space outside. Very friendly staff and great location.

2  Thank Al A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

We stopped here to get a brief lunch after tubing for hours. The people were super friendly. We ordered cheeseburgers, fries, and sodas. Everything came as ordered and was very fresh. It took a bit to get the food, but what do you expect when items are fresh made upon order?

We enjoyed our food on nice covered picnic benches. The area was very clean. The burgers were terrific and we really liked them!

The worst point was that the food was so filling that we had no room for ice cream!!

Don't miss this place!

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Thank hillkrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2012

Loved stopping here late night for excellent soft serve ice cream after leaving Cades Cove!

Thank Renee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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