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“Great Value”

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Best Western Cades Cove Inn
Ranked #4 of 10 Hotels in Townsend
Townsend, United States
1 review
“Great Value”
Reviewed April 23, 2014

The facility is modern and cleanly, and the staff very friendly. The staff went out of their way to assist me. Their breakfast bar was pretty good also. The only issue were the one-half sized bath towels. Would come back.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rich S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this review, May 19, 2014
I am glad that everything went well during your stay. I will pass on the request for larger bath towels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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549 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Bloomfield, Missouri
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 21, 2014

We just spend 3 nights in Townsend, Tn. at one of the cleanest motels we have ever seen. The staff was accommodating & the bed was comfortable. Only real issue was the lack of in-room internet service. Although it is advertised as high speed in every room, that wasn't the case. I had to access the internet from the motel lobby. If the owners could remedy that situation I would give this stay an excellent rating.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Retired3338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this review, April 23, 2014
I am glad that overall you had a great experience. I do apologize for the lack of the high speed internet and will have this looked into.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 12, 2014

Had to travel to TN with my staff for a huge event we were putting together. We had over 20 rooms and had very early work schedules. The hotel accommodated our early morning breakfast schedule by not just opening up at an hour before they were suppose to doing it 2-days in a row.

Sometimes it just the little things that make the difference but in this case it was the hotel and staff make a huge difference in our work schedule.

Thanks to everyone at BEST WESTERN!

Christian Minnicks
Dallas, Texas

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this review, April 23, 2014
I am glad that the staff was very helpful and you enjoyed your stay! We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robbinsville
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 9, 2014

Major upgrade since last visit. Great full breakfast, something for everyone, Staff friendly and courteous, Reserve early and if you have issues with stairs the ground floor rooms are hard to get. No elevator. Need to notify at reservation request for a ground floor room. I didn't but the front desk clerk was able to salvage the trip by working hard to get us a ground floor.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Ronnie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this review, April 23, 2014
I am glad you enjoyed your stay and that we were able to accommodate a ground floor room for you. We look forward to hopefully seeing you again on the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weaverville
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2014

My friends and I have stayed at this hotel twice. We have an annual outlet shopping trip to Pigeon Forge and like to get away from the crowds to stay the night. There is also a very good restaurant across the street - Steak and Trout.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank jb0072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this review, April 23, 2014
I am glad you enjoyed your stay and the restaurant across the street. We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Coral, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2014

Enjoyed staying at the best western. This was our 6th stay at the same hotel. Rooms have been updated recently - nice. The breakfast was nice to have so you did not have to leave the hotel to eat. Close to Cades Cove and the tuckaleechee caverns.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this review, April 23, 2014
I am glad you keep returning to our hotel. It's always nice to see repeat customers! We look forward to seeing you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, United States
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 2, 2014

I spent two nights at the Cades Cove Best Western. It was easy to find and very clean. The bed was comfortable and quite large. The hot tub and fireplace were a nice touch. Very helpful staff were available at all times. It is pet friendly. The hotel has two levels, but no elevator, so you may ask for a first floor room if you have problems with stairs.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Jeffrey Brent P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this review, April 23, 2014
I am glad you enjoyed your stay, and the fireplace. That is one of my favorite perks! We look forward to seeing you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Cades Cove Inn

Property: Best Western Cades Cove Inn
Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882-4027
Phone Number:
Location: United States > Tennessee > Townsend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Townsend
#4 Romantic Hotel in Townsend
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Cades Cove Inn 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Select this great Best Western hotel in Townsend, Tennessee and enjoy a host of convenient amenities at a great value while traveling.The BEST WESTERN Cades Cove Inn in Towsend is ideally located approximately 20 miles from Pigeon Forge and Gatlinburg, on the "peaceful side" of the Smoky Mountains. This Townsend, Tennessee hotel is convenient to Maryville College, the University of Tennessee and Neyland Stadium. Visit the area's most popular attractions, such as Dollywood theme park, Cades Cove, Tuckaleechee Caverns and beautiful Great Smoky Mountains National Park.Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, microfridge, coffee/tea maker and hairdryer. King size beds and other upgraded amenities such as Jacuzzi® tub and fireplace are available in select rooms. Enjoy our Hot Unbeatable FREE Breakfast Buffet.Our friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today and save at this Townsend, Tennessee hotel! ... more   less 
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Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge

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